Angela Russell
Eutawville,South Carolina
Summary
Detail-oriented medical office professional with experience maintaining electronic health records, reviewing medical documentation, processing insurance claims, and providing patient and customer service. Skilled in medical records management, data accuracy, patient registration, and administrative support. Demonstrates strong organizational skills, dependability, confidentiality awareness, and the ability to manage multiple priorities in a fast-paced environment. Holds a diploma in Healthcare (Medical Office Assisting) and is prepared to apply these skills to medical records processing and Release of Information services.
Overview
8
8
years of professional experience
Work History
Heavy Equipment Operator
SCDOT
St. George, SC
10.2023 - Current
- Operated multiple pieces of heavy equipment to execute construction projects efficiently.
- Perform routine inspections and maintenance checks, keeping close attention on equipment condition, operational details, and safety requirements.
- Monitored equipment status to ensure operational efficiency. and escalate issues to supervisors to keep operations moving.
- Work with team members to follow established procedures and maintain safe, organized work areas.
- Demonstrate consistent accountability and procedural compliance in deadline-driven environment.
- Loaded and unloaded trucks with construction materials, ensuring timely delivery and site readiness.
Medical Office Technician
Holly Hill Primary Care
Holly Hill, South Carolina
01.2022 - 05.2022
- Maintained accurate patient medical records using an Electronic Health Records (EHR) system.
- Coordinated communication between patients and medical staff to enhance service delivery and ensure timely patient care.
- Reviewed patient files and records to locate information and respond to requests promptly, improving response times.
- Processed insurance claims efficiently while following applicable office procedures.
- Managed front desk operations, assisted visitors, and responded to patient inquiries professionally.
- Streamlined medical office workflow through organized recordkeeping and administrative support, contributing to overall office efficiency.
- Processed release of information requests while following HIPAA confidentiality rules.
Patient Care Technician
Internal Medicine Associates
West Columbia, South Carolina
12.2018 - 11.2019
- Performed EKGs, phlebotomy, and other laboratory tests under the supervision of a physician or RN.
- Relayed patient concerns to nurses and medical staff to ensure timely care.
- Documented patient information in electronic health records.
- Managed prescription refill requests, facilitating patient contact, provider communication, and accurate documentation.
- Organized and restocked supplies to support uninterrupted patient care during shifts.
Education
Diploma - Professional Truck Driving
Miller-Motte Technical College
North Charleston, SC06-2023
Diploma - Medical Office Assisting
Orangeburg-Calhoun Technical College
Orangeburg, SC08-2018
Skills
- Medical Records Management
- Electronic Health Records (EHR/EMR)
- Insurance Claims Processing
- Patient scheduling
- Medical Office Administration
- Data accuracy
- File management
- Microsoft Office Applications
- Detail orientation
- Critical thinking
- Team collaboration
- Customer communication
- Patient Confidentiality Awareness
- Medical Documentation Review
Timeline
Heavy Equipment Operator
SCDOT
10.2023 - Current
Medical Office Technician
Holly Hill Primary Care
01.2022 - 05.2022
Patient Care Technician
Internal Medicine Associates
12.2018 - 11.2019
Diploma - Professional Truck Driving
Miller-Motte Technical College
Diploma - Medical Office Assisting
Orangeburg-Calhoun Technical College