Angela Ryan
Marion,IN
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
Moving Real Estate
08.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Managed Two Airbnb's
Self Employed
10.2019 - 10.2023
- Contributed to business growth by identifying potential areas for expansion and suggesting new service offerings based on industry trends and customer needs.
- Provided outstanding customer service creating a positive experience for clients throughout the entire process.
Bookkeeper/Office Manager
Hobby Lobby
07.2012 - 08.2018
- Maintained and processed invoices, deposits, and money logs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Benefit Recovery/Fraud
Family Social Services Administration
03.2007 - 08.2012
- Streamlined internal processes for faster identification and resolution of suspected fraudulent activities.
- Conducted regular audits on accounts flagged as high-risk, mitigating possible losses due to undetected fraudulent activities.
- Managed high-profile cases effectively, resulting in successful recovery efforts and satisfied clients.
- Assisted law enforcement in their investigations, providing pertinent information to aid in apprehending fraudsters successfully.
- Maintained accurate records of all cases handled under my purview, allowing for easy retrieval when needed.
REALTOR
RE/MAX
04.1996 - 12.2008
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
Education
Eastbrook High School
Marion, IN05.1986
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Professional Communication
- Excel spreadsheets
- Recordkeeping
- Deadline-oriented
- Professional and mature
- Filing and data archiving
Timeline
Administrative Assistant
Moving Real Estate
08.2022 - Current
Managed Two Airbnb's
Self Employed
10.2019 - 10.2023
Bookkeeper/Office Manager
Hobby Lobby
07.2012 - 08.2018
Benefit Recovery/Fraud
Family Social Services Administration
03.2007 - 08.2012
REALTOR
RE/MAX
04.1996 - 12.2008
Eastbrook High School
Similar Profiles
Daniela DeGraziaDaniela DeGrazia
Real Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate BrokerageReal Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate Brokerage
Wilf LethbridgeWilf Lethbridge
Licensed Sales Representative and Licensed Auctioneer Assistant at Castran Gilbert Real Estate & Hocking Stuart Real EstateLicensed Sales Representative and Licensed Auctioneer Assistant at Castran Gilbert Real Estate & Hocking Stuart Real Estate
John VanderHammJohn VanderHamm
Realtor at Real Estate Brokers Tasks Keller Williams Real EstateRealtor at Real Estate Brokers Tasks Keller Williams Real Estate
Mishia JonesMishia Jones
Reset Merchandiser at HyerReset Merchandiser at Hyer
Gary StarrGary Starr
Supervisor at Dollar General Distribution CenterSupervisor at Dollar General Distribution Center