Angela Ryan
Bastrop,TX
Summary
A highly capable administrator with decades of experience in high-profile business and institutional environments. A resourceful self-starter who identifies needs and proactively addresses them, working efficiently with little or no supervision. Stays on top of deadlines, commitments, events, upcoming engagements, and regularly scheduled activities.
Overview
30
30
years of professional experience
Work History
Operations Manager
Bastrop Economic Development Corporation
01.2015 - Current
- Perform a wide variety of critical marketing, research and budget functions to advance economic development activities in Bastrop. These focus on supporting the daily functions of the office, information provided to the board, legal requirements, and ensuring the EDC excels in its promotion of Bastrop to potential prospects. Represent the EDC at events when necessary and on community projects as appropriate. Serve as marketing communications project manager when necessary, assigning and coordinating creation/production of materials with contract writer and designer, printers, magazines, and other related resources.
- Accomplishments
- Prepared annual budget every fiscal year since 2018.
- Board member of the Foreign Trade Zone of Central Texas since 2023.
- Coordinated the electronic management of 30 years of BEDC paper files in preparation for moving the offices to City Hall.
- Managed the BEDC office and remained on top of all projects while being the sole BEDC staff member for over a year.
- Successfully landed four projects in the Bastrop Business Park by working with the attorneys to finalize paperwork, scheduling closings, etc.
- Gathered all documentation necessary to obtain a $1.4 million loan for the 921 Main Street Project, recently announced as the new home of the Art Institute.
- Ensured front-page coverage of the ribbon cutting for the pivotal Agnes Street Project.
- Conducted research to obtain data such as demographic information, unemployment figures, population changes, housing trends, traffic counts, etc. Kept data current for timely incorporation into appropriate communications vehicles, including the website.
- Planned and coordinated community-oriented events such as small business workshops and the Business Bash, and worked with the BISD, Workforce Solutions and city councilmembers to bring the first-ever Youth Career Day to fruition in 2015.
Executive Assistant
Bastrop Economic Development Corporation
10.2008 - 01.2015
- Day-to-day tasks included answering phones and emails, filing, correspondence, meeting minutes and regular updating of the EDC’s contact database. Scheduled and set all agendas for BEDC Board meetings, coordinated with the Board, and posted public hearings. Scheduled meetings, registered staff for conferences and booked accommodations. Coordinated with the finance department on budgets and planning, providing historical accounting and projections.
- Accomplishments
- Updated the EDC’s brochures and aerial map with current facts, figures and data
- Identified proper sources and performed research to obtain needed information: government and agency websites, publications, individual contacts, etc.
- Recommended and received approval for overhaul of BEDC website to incorporate a content management system, enabling site changes and updates to be handled internally instead of incurring costs of $40-$50 per hour and delays
- Coordinated transition from old website to new, learning how to use new site software and other business-promoting web tools. These included screen-capture software to add local business links; geocoding to incorporate maps; and a new website module to display available sites and buildings, obtained by contacting local real estate agents.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Improved office efficiency by implementing new filing systems and document management processes.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Used advanced software to prepare documents, reports, and presentations.
- Supported strategic planning sessions, providing logistical support and compiling necessary background materials.
- Enhanced efficiency of meeting outcomes by preparing detailed minutes and action items.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Took notes and dictation at meetings.
- Volunteered to help with special projects of varying degrees of complexity.
Administrative Assistant
Bastrop Chamber of Commerce
07.2005 - 10.2008
- Performed diverse clerical/administrative and accounting functions, and supported the Chamber’s marketing and events activities:
- Updated events calendar weekly on website and broadcast it to members via email
- Answered questions from citizens, visitors and businesses by phone, email, or in-person
- Scheduled meetings, ribbon-cuttings, Chamber mixers, and other events
- Proofread correspondence, brochures and monthly newsletter
- Prepared “New Member Spotlight” and other articles for newsletter
- Assembled tourism and relocation packets; maintained on-hand supply of brochures
- Maintained membership accounts; prepared invoices for accounts receivable
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Production Control Analyst
Motorola/Freescale
02.1995 - 02.2005
- Prioritized and coordinated activities to complete work efficiently, in order to meet customer demand. Consolidated weekly die demands and monitored shipments to achieve 100% factory on-time delivery
- Enhanced production efficiency by implementing new scheduling and tracking systems.
- Ensured accurate documentation of production activities, facilitating effective communication among team members and stakeholders.
- Collaborated with cross-functional teams to ensure smooth production processes and timely deliveries.
- Proactively addressed potential risks or delays in the production schedule by developing contingency plans in collaboration with leadership teams.
- Served as a subject matter expert within the production control function, providing guidance and support to colleagues in their own professional development efforts.
- Trained new employees in various departments and safety standards.
- Reported problems and concerns to management.
- Performed tests and inspections to conform to established standards.
- Reviewed production processes and identified potential quality issues.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Developed and implemented procedures to meet product quality standards.
- Worked with managers to plan and coordinate production tasks.
- Implemented continuous improvement initiatives, contributing to overall operational excellence.
- Championed a culture of continuous improvement by identifying best practices, sharing knowledge, and encouraging collaboration among team members.
Education
Graduate Certificate - Economic Development
The University of Oklahoma College
Norman, Oklahoma01-2017
Associate of Science - Business Administration
Austin Community College
Austin, Texas05.2000
Skills
- Known for a positive, “can-do” attitude, solid integrity and consistently high standards
- Highly detail-oriented; possess excellent written and verbal communication skills
- In-depth knowledge of the Bastrop community and its institutions and interrelationships
- Adept at working on multiple tasks and projects simultaneously and prioritizing work
- Demonstrated ability to create and maintain rapport/relationships with other city offices, governmental agencies and regional and state institutions
- A fast study and self-motivated, independent learner with excellent research skills
- Problem-solving
- Operations management
- Customer service
- Planning and implementation
- Policies and procedures implementation
- MS office
- Interpersonal communication
- Process improvement
- Invoice processing
- Document control
- Procedure development
- Budgeting and forecasting
Accomplishments
· Prepared annual budget every fiscal year since 2018.
· Board member of the Foreign Trade Zone of Central Texas since 2023.
· Coordinated the electronic management of 30 years of BEDC paper files in preparation for moving the offices to City Hall.
· Managed the BEDC office and remained on top of all projects while being the sole BEDC staff member for over a year.
· Successfully landed four projects in the Bastrop Business Park by working with the attorneys to finalize paperwork, scheduling closings, etc.
· Gathered all documentation necessary to obtain a $1.4 million loan for the 921 Main Street Project, recently announced as the new home of the Art Institute.
· Ensured front-page coverage of the ribbon cutting for the pivotal Agnes Street Project.
· Conducted research to obtain data such as demographic information, unemployment figures, population changes, housing trends, traffic counts, etc. Kept data current for timely incorporation into appropriate communications vehicles, including the website.
· Planned and coordinated community-oriented events such as small business workshops and the Business Bash, and worked with the BISD, Workforce Solutions and city councilmembers to bring the first-ever Youth Career Day to fruition in 2015.
Affiliations
- Texas Economic Development Corporation (TEDC)
- International Economic Development Council (IEDC)
Timeline
Operations Manager
Bastrop Economic Development Corporation
01.2015 - Current
Executive Assistant
Bastrop Economic Development Corporation
10.2008 - 01.2015
Administrative Assistant
Bastrop Chamber of Commerce
07.2005 - 10.2008
Production Control Analyst
Motorola/Freescale
02.1995 - 02.2005
Graduate Certificate - Economic Development
The University of Oklahoma College
Associate of Science - Business Administration
Austin Community College
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