Angela S. Pope
Snellville,GA
Summary
Effective leader offering history of success coordinating and monitoring operations across various departments. Problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mindset to maintain quality of services and products.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Global Communications Supervisor
UPS Corporate Buildings And Systems Engineering
09.2019 - Current
- Oversee and process day-to-day operations, digital content, risk management, project planning, onboarding, business mapping, executive leadership affairs, summits, webinars and town halls
- Ensure ongoing effective productivity and target goals of function workflows for Fortune 50 Company with over 400,000 world-wide employees
- Renders department oversight, conducts performance, evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement and career development for team and direct reports
- Fact finding and processing of compelling content and end-to-end improvements for industry market purposes
- Results driven management employee who provides C-suite, executive leadership and stakeholders with hands on assistance, tactical and transformative performance
- Identify and create key messaging while determining the best communication channels, solutions, and audiences to drive initiatives and budget management
Global Training Development Specialist
UPS Corporate Global Business Services
08.2014 - 09.2019
- Subject matter expert (SME) who supported function and provided 80+ U.S and Global sites with pertinent information and target data solutions while developing training procedures and customized coursework materials
- Created survey data assessments and audit metric handling of results to govern growth and program success and align with company standards
- Generated and dispatched Permissions, Alerts, Curriculum Feedback, and Deployed Summary Releases for 110 training programs while building constructive instructor and vendor relationships
- Assisted with ongoing project improvements and educational training to develop and improve user manuals, bylaws, business processes, presentations and messaging for collaborative operational purposes
- Governed communication campaigns across multiple channels and business units for various audiences while implementing company guidelines and HR protocols
- Maintain, collect, edit, audit, track and oversee timely posting of training content, program applications and technology learning curricula
Senior Human Resources Business Partner
UPS Corporate Global Business Services
05.2011 - 08.2014
- Analysis of data and preparation of multifaceted executive leadership reports, statistics, forecasting, development of queries and audits of files for compliance and ethics purposes
- Led numerous Human Resources related special projects, events and publications while interconnecting with relevant sectors and personnel to process records and ledgers
- Researched and transcribed summary of processes, provided recommendations, oversaw project lifestyle, tracked and reduced procurement budget cost and identified business liabilities and opportunities
- Exemplified quality assurance, data modeling and thorough understanding of operation methods utilizing talent management tools to include analysis of potential talent gaps and development of career plans to attract and retain skilled workforce
- Investigated and interconnected with company legal department to respond to business matters, process payroll increases, labor dealings, recruitment, supplier management and policy administration
HR Benefits Analyst
UPS Corporate Benefits & Compensation
10.2007 - 05.2011
- Counseled and advised vested participants seeking compensation of company procedures, recourses, regulations, laws, and policies, including various healthcare programs, 401K, and compliance particulars
- Maintained procurement, vendor relations, authorizations, transmittals, case management and purchasing transactions for HR Department
- Calculated and processed retiree pension retirement applications, estimates and legal documents for disbursements and shareholder dealings
- Responsible for running query reports and departmental case management, obtaining vital data, and managing highly complex confidential files and communications to bridge gaps
- Interpretation, summarization, and formatting of consolidated control log into presentation format for benefit compensation payments while maintaining use of multiple databases
Education
Bachelor of Science - International Business Management
American Intercontinental University
Atlanta, GABusiness Law - Honors
Georgia Southern University
Statesboro, GASkills
- Employee Relations
- Office Operations
- Content Creation
- Program Management
- Microsoft Office Suites
- HR Policies & Procedures
- Administration and Reporting
- Communication Strategy Development
- Interpersonal, Written and Verbal Expertise
- Cross-Functional Staff Management & Engagement
Certification
- Professional Facilitator's Workshop Instructor (PFWI) Certified (UPS Corporate)
- Sales and Marketing Certification and Training (Verizon Corporate)
Additional Info:
https://www.linkedin.com/in/angela-s-pope-1460461b
Timeline
Global Communications Supervisor
UPS Corporate Buildings And Systems Engineering
09.2019 - Current
Global Training Development Specialist
UPS Corporate Global Business Services
08.2014 - 09.2019
Senior Human Resources Business Partner
UPS Corporate Global Business Services
05.2011 - 08.2014
HR Benefits Analyst
UPS Corporate Benefits & Compensation
10.2007 - 05.2011
Bachelor of Science - International Business Management
American Intercontinental University
Business Law - Honors
Georgia Southern University
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