ANGELA SALANOA
Port Charlotte,FL
Summary
Results-driven professional in production operations and customer service, enhancing efficiency and accuracy on production lines. Expertise in quality control and administrative support, improving workflows and customer satisfaction. Experienced in training team members and coordinating schedules to meet production specifications.
Overview
24
24
years of professional experience
Work History
Line Lead Production
Scentsational Candles
01.2016 - 01.2023
- Supervised production line operations, enhancing efficiency and accuracy.
- Trained team members and coordinated production schedules for optimal workflow.
- Ensured timely completion of customer orders according to specifications.
- Conducted quality control inspections to maintain product standards.
- Operated label machines and performed screen printing processes.
Medical Administrative Assistant
Leisure World (Tenet)
Seal Beach, CA
01.2004 - 01.2007
- Scheduled physician appointments and coordinated provider calendars.
- Coordinated patient check-in/check-out procedures to streamline workflow.
- Collected co-payments and ensured accuracy of patient records for compliance.
- Maintained and updated medical records while ensuring confidentiality.
- Provided administrative support and addressed patient inquiries to enhance service experience.
Customer Service Manager
Lowe's Home Improvement
Long Beach, CA
01.1999 - 01.2002
- Resolved customer complaints and delivered exceptional service to enhance customer satisfaction.
- Handled customer communication via phone, ensuring timely and effective responses to inquiries.
- Oversaw front-end operations and coordinated employee scheduling to optimize service delivery.
- Oversaw cash tills and ensured accurate cash handling procedures.
- Supported daily store operations and trained members.
Education
Medical Administrative Assistant -
Bryman Collage
Torrance, CA01-2003
Skills
- Production line leadership
- Quality control
- Quality assurance
- Production equipment oversight
- Process optimization
- Time optimization
- Problem resolution
- Issue resolution
- Team leadership
- Team collaboration
- Cash management
- Organized and detail-oriented
Timeline
Line Lead Production
Scentsational Candles
01.2016 - 01.2023
Medical Administrative Assistant
Leisure World (Tenet)
01.2004 - 01.2007
Customer Service Manager
Lowe's Home Improvement
01.1999 - 01.2002
Medical Administrative Assistant -
Bryman Collage