Angela Salvetti
Alton,NH
Summary
Passionate Business Consultant who thrives off driving organizational improvements through data-driven decision making, relationship development, collaboration, and strategy execution.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Franchise Performance Manager
F45 Training HQ
03.2022 - Current
- Implemented focus groups: structured 4 week courses for franchisees on one of 4 key revenue-driving items: lead gen, sales, retention, and leadership. This has allowed us to consolidate the support each PM would deliver over 30 hours, into roughly 1-2 hours.
- Promoted slack usage via focus groups, slack-a-thon, and merging of ROW accounts into one global F45 slack channel, for improved communication & morale among F45 owners & managers (increased weekly active members by 100 slack users, from Nov 2022 to Aug 2023)
- Created deliverables to support our in-person education, including: the Head Coach Playbook, an updated Performance Manual, and the F45 Language Guide
- Coordinated monthly Performance Network Calls, to ensure that speakers have time to cross-departmentally collaborate to execute topics that are relevant, impactful, and engaging to franchisees.
- Project Management in Asana to ensure progress & timelines were met with other members of the Performance team, including: focus groups, network calls, and contributions to deliverables
- Upskilled other members of the Performance team on group engagement, content creation, and timeline management.
Franchise Performance Manager- Pandemic
F45 Training HQ
10.2020 - 03.2022
- Provided individual 1-on-1 strategy calls with a portfolio of 150+ studio owners and managers in the USA
- Hosted monthly division calls, with the goal of minimizing price gouging and creating studio-to-studio relationships in key markets: chicago, wisconsin, NYC, and Philadelphia
- Delivered pre-open strategy to studio owners in the months leading up to launch. Training included grassroots & digital marketing, sales, recruiting, onboarding, coach development, software education, goal setting & KPI review
- Created small group sales huddles for pre-open and open studio sales role play
Franchise Sales Consultant
F45 Training HQ
04.2020 - 10.2020
- Responsible for maintaining positive relationships with the existing franchisees, with the goal of them opening more studios
- Called closed-lost leads to book a discovery call with a Franchise Sales Rep
- Approved/declined franchise owner application videos & connected them with a Performance Manager and Sales Rep as needed
- Cross-departmental system implementation, to ensure a smooth process from the franchisee interview, to onboarding, and then performance management
Franchise Performance Manager: Pre-Pandemic
F45 Training HQ
03.2019 - 03.2020
- Consulted studio owners and managers on revenue growth strategy, for a portfolio of 40-50 studios in the Northeast USA
- Conducted class audits, and member experience evaluations with studio owners and managers
- Hosted regional sales & member experience trainings in key markets: DC, NYC, Long Island
- Conducted regular 1:1 strategy implementation calls with studio owners & managers
Regional Fitness Director
Town Sports International
06.2017 - 03.2019
Area Fitness Manager
Town Sports International
06.2015 - 06.2017
Personal Trainer Manager
Town Sports International
06.2014 - 06.2015
Lead Trainer
Town Sports International
10.2013 - 06.2014
Personal Trainer & Group Exercise Instructor
Town Sports International
05.2013 - 10.2013
Education
LinkedIn Learning
Bachelor of Arts - Psychology & Dance Double Major
Rutgers University
New Brunswick, NJ2008
Skills
- Analyze Data
- Operational Efficiency
- Pricing Structures
- Goals and Performance
- Professional Development
- Customer Relationship Management
- Department Development
- Expense Control
- Consultative Sales Approach
- Internal Cross-Departmental Communications
- Strategic Decision-Making
- Interviewing Strengths
Certification
Certified Personal Trainer , NSCA - April 2013
Medical Exercise Specialist , ACE - Dec 2014
Functional Movement Screen , Levels 1 & 2 - May 2015
Timeline
Franchise Performance Manager
F45 Training HQ
03.2022 - Current
Franchise Performance Manager- Pandemic
F45 Training HQ
10.2020 - 03.2022
Franchise Sales Consultant
F45 Training HQ
04.2020 - 10.2020
Franchise Performance Manager: Pre-Pandemic
F45 Training HQ
03.2019 - 03.2020
Regional Fitness Director
Town Sports International
06.2017 - 03.2019
Area Fitness Manager
Town Sports International
06.2015 - 06.2017
Personal Trainer Manager
Town Sports International
06.2014 - 06.2015
Lead Trainer
Town Sports International
10.2013 - 06.2014
Personal Trainer & Group Exercise Instructor
Town Sports International
05.2013 - 10.2013
LinkedIn Learning
Bachelor of Arts - Psychology & Dance Double Major
Rutgers University