ANGELA SANCHEZ
Houston,TX
Summary
Highly motivated Veterinary Technician with 7 years of Veterinary Technician experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.
Overview
12
12
years of professional experience
1
1
Certification
Work History
VETERINARY SERVICES MANAGER
HOUSTON SPCA
10.2023 - Current
- Hired and trained staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Administrative and operational functions for the organization, providing guidance and leadership to over 20 employees across 3 sub-departments.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency
- Supervised and guided new employees on work flow, communication and responded quickly to questions which improved understanding of job responsibilities.
- Boosted staff morale by offering constructive feedback and specific direction
- Interact with clients regarding customer service issues and public education
- Provided / Enforced standards of conduct, discipline, and adherence to laws and directives within organization
- Operates multiple organization sections, statistical numbers
- . Provided oversight, guidance, and assistance to organizational leadership and board of directors, with application of information, personnel, and industrial/ organizational programs
- Planned, organized, and scheduled Veterinary Staff activities.
- Provided guidance on utilization of veterinary equipment, controlled drugs and section teams
- . Ensured proficiency training and certification standards are maintained
- Ensured health and welfare of all animals under organizations care and housing
- Responsible for storage, handling, and security of drugs and high value veterinary medical equipment
- Assist and teach Texas A&M 4th year students
- Teach and mentor Veterinary technicians completing their externship
Veterinary Technician
ROO
01.2023 - Current
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
VETERINARY TECHNICIAN
LAUREL'S HOUSE
03.2019 - Current
- Assist and prepare animals for high speed/high volume surgeries at no cost to the public
- Administer vaccinations and microchips
- Monitor anesthesia
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, post-op care.
- Assisted large spay/neuter events of up to 150 animals daily
- Traveled out of state to perform large spay/neuter events and vaccinations of up to 150 animals daily at no cost to the public
VETERINARY TECHNICIAN
HOUSTON SPCA
12.2017 - 10.2023
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
- Provide vaccinations and preventative care for incoming patients
- Performed fecal diagnostics
- Performed Ear Cytologies
- Microchipped animals of various species such as domestic and small mammals.
- Calculated and administered various types of medications
- Administered Oral, IV, and topical medications to over 200 patients in our care, including domestic, farm, and exotic pets
- Administered various controlled substances to critical and surgery patients
- Assisted in High Speed/High volume surgeries
- Assisted with exotic patient surgeries such as Rabbits, Guinea Pigs, Swine, Goats, Turtles, Lizards, Avian species ect.
- Assisted in various types of specialty surgeries such as amputations, enucleations, FHO, Pin placements, gastropexy, ect.
- Administered Pre-op meds, such as injectable pain meds, and sedatives
- Monitored for anesthesia for both domestic and exotic patients
- Helped with surgeries and monitored anesthesia with wildlife species such as Opossums, Squirrels, Vultures, ect.
- Performed dental cleanings
- Performed Dental X-rays
- Assisted and monitored patients during dental extractions
- Ensured proper cleaning and sterilization of surgical equipment.
- Assisted in animal CPR
- IV caterer placement
- IV blood draws of all types, and multiple species.
- Performed x-rays on all types of domestic/exotic/and wildlife animals
- Performed ultrasounds on all types of domestic/exotic/and wildlife animals
- Triaged critical patients coming in as injured strays or being brought in by our Ambulance.
- Assisted with triaging over 40+ injured animals on a daily basis
- Handled emergency cases such as Hit by car, poisoned, attached by other animals ect.
- Performed various types wound cleanings, bandage and splint placements
- Assisted with Cruelty investigations and seizures of up to 300 animals of multiple species
- Collected samples and specimens for evidence
- Assisted and deployed with major natural disasters relief statewide and national
- Worked alongside the foster department to provide routine vaccinations and preventative, helped perform diagnostics and medical treatments
- Euthanasia Certefied
- Performed Euthanasias on critical or aggressive patients and wildlife animals that were critically injured of were not able to be released back to the wild.
- Rabies Vaccinated
- Gathered required specimens for Rabies testing and zoonotical diseases
- Assisted and teach Texas A&M 4 year graduate students
ANIMAL CARE SPECIALIST
HOUSTON SPCA
07.2014 - 12.2017
- Cared for and fed over 500 animals in our facility
- Reported observed health and behavior issues
- Transported animals within the shelter
- Maintain animal inventory on a daily basis.
- Responsible for proper cleaning and disinfection of assigned areas on a daily basis.
- Keep current inventory of necessary program supplies and report shortages to Coordinator.
- Advises potential adopters of adoption benefits, policies and procedures.
- Provided information to the public about the organization programs and promoted good animal care and responsible pet ownership.
Retail Sales Associate
OLD NAVY
08.2011 - 03.2014
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Associate of Applied Science - VETERINARY TECHNICIAN
Penn Foster College
Scottsdale, AZ07.2025
Associate of Applied Science - VETERINARY TECHNICIAN
LONESTAR COMUNITY COLLEGE
Houston, TXSkills
- Bilingual Spanish/English
- Goal-Oriented
- Critical Thinking
- Problem Solving
- Technical Knowledge
- Team Leadership
- Adaptability
- Time Management
- Conflict Resolution
- Organizational Skills
- Customer Relationship Management
- Multitasking
- Policy and Procedure Enforcement
- Shift Scheduling
- Employee Training and Development
- Goal Setting
- Customer Service Management
- New Employee Hiring
- Work Planning and Prioritization
- Workplace Safety
- Customer Service
- Trustworthy and Honest
- Operations Management
- Sales Support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
- CVA Level 1
- CPR Certefied both human and animals
- Euthanasia Certified-2020
- Fear Free Shelter Certified-2021
- DEA and Controlled Substances- 2023
- Recumbent Patient Care- 2023
- Emergency Conditions- 2023
Timeline
VETERINARY SERVICES MANAGER
HOUSTON SPCA
10.2023 - Current
Veterinary Technician
ROO
01.2023 - Current
VETERINARY TECHNICIAN
LAUREL'S HOUSE
03.2019 - Current
VETERINARY TECHNICIAN
HOUSTON SPCA
12.2017 - 10.2023
ANIMAL CARE SPECIALIST
HOUSTON SPCA
07.2014 - 12.2017
Retail Sales Associate
OLD NAVY
08.2011 - 03.2014
Associate of Applied Science - VETERINARY TECHNICIAN
Penn Foster College
Associate of Applied Science - VETERINARY TECHNICIAN
LONESTAR COMUNITY COLLEGE