Angela Sanchez
Nashville,TN
Summary
Passionate, results-driven Food Safety Professional with over 20 years of leadership experience in retail food safety and risk management with a desire to take on new challenges. Adept at building out scalable food safety management systems from first to last mile; leveraging technology, process simplification and behavioral science to reduce risk. Exceptional interpersonal skills to create collaborative partnerships across business and vendor stakeholders and Operations Customers.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Head of NA Operations Food Safety Team (L6)
Amazon Food Safety
Nashville, TN
01.2020 - Current
- Leads Operations Food Safety team supporting Distribution through Last Mile for all NA businesses selling food (General Core Fulfillment, Sub Same Day, Amazon Grocery Logistics, Amazon Fresh Stores and Go Stores) (462M units shipped annually, $1.99B GMS)
- Responsible for conducting risk assessments, developing and executing compliance strategy to reduce food safety risk to customer and AMZ.
- Leads a team of 13 risk, program and product managers to deliver business and site level food safety compliance, food safety program management (ex. Pest, sanitation, chill chain, HACCP, Training, Segregation), new business and site launch, permitting and regulatory contact management). Scaled team by 10 HC and reduced program spend $1.5M in 2023.
- Establishes strong partnerships across key stakeholder groups; harmonizing and influencing roadmaps and OP1 Priorities, collaborating on Big Bet projects and managing L8/L10+ level food safety escalations.
- Strengthens Ops Food Safety Culture; establishing top Food Safety Priorities and building out engagement mechanisms
- Continuously improves Food Safety Mechanisms from First To Last Mile to simplify Operations Lift, scale FS and Ops bandwidth and headcount.
Quality Assurance Director, Restaurant Food Safety & Regulatory Compliance
CKE Restaurants Inc.
Ontario, CA
01.2009 - 01.2020
- Directs the Restaurant Food Safety & Regulatory Compliance arm within the Quality Assurance Department at CKE Restaurants Holdings, Inc.; supporting both company and franchised, domestic and international restaurants (over 3,700 restaurants in 46 states and 45 foreign countries and U.S Territories) to ensure safe food handling and compliance with all federal, state and local regulations and protection of the Carl’s Jr., Hardee’s, Green Burrito and Red Burrito brands
- Oversees Restaurant Food Safety Field Support Team who provides restaurant food safety and regulatory support to franchise and company operators in the matters of food safety
- Oversee Health Department Compliance- Review regulatory reports, standardize them against FDA Model Food Code, initiate corrective action plans, intercede disputable violations, mitigate compliance issues between restaurants and regulatory agencies towards mutually acceptable resolutions to prevent unnecessary regulatory enforcement action (fines, penalties, closures, remodels) and negative media attention
- Provide food safety technical support to Company and Franchise Restaurant Operations (Hardee's & Carl's Jr. Brands) to assure compliance with local interpretation and enforcement of health and environmental regulations to prevent unnecessary non-compliance and associative costs (actual and potential) to the brands
- Conduct training seminars, presentations, meetings for various boards within our company to advise them of current regulatory issues
- Influence Food Safety Legislation by maintaining a current and robust network of key regulatory officials at Federal and state levels
- Crisis Management for food safety emergencies (including communicable disease and foodborne illness issues) to avert negative business impact
- Food Safety Vendor Management for audit, pest, sanitation.
Environmental Health Specialist III, Illegal Food Program
Riverside County Dept. of Environmental Health
Riverside, CA
01.2007 - 01.2009
- Key role player in the launching of a new program developed to meet the needs of the Department
- Draft new policies and standard operating procedures for the program and participate in the review and implementation process
- Review proposed legislature to determine the impact on assigned area of responsibility
- Allocate resources (supplies and personnel) needed to implement enforcement activities
- Plan and coordinate with multiple Federal, State, County, City and Private Enforcement agencies to conduct joint investigations
- Investigate actual and suspected law violations; gather, preserve, analyze and report evidence; conduct field investigations and searches of crime scenes; interview suspects and other persons to obtain information; write reports for submission to the District Attorney’s office; testify in court regarding evidence and investigations
- Implement officer safety protocols through the use of defensive tactics, 2-way radio communication, Arrest, Search & Seizure procedures
- Maintain liaison between the Department of Environmental Health and the District Attorney’s Office, County Council’s Office, the Sheriff’s Department and other governmental or private agencies
- Prepare and maintain statistical and operational logs, records and reports and maintain computer data bases relevant to assignments
- Conduct cultural studies and improve Spanish language competencies to effectively communicate with the local community for job specific duties
- Organize, coordinate and/or lead conferences, make outside speaking engagements and serve on professional committees
- Handle news media inquiries and utilize a full range of tools and activities including press releases, publications, radio ads and electronic communications to improve public awareness of and involvement in the Department and its work.
Environmental Health Specialist I- III, Food & Pool Program
Riverside County Dept. of Environmental Health
Hemet, CA
01.2004 - 01.2007
- Acting lead inspector in the Area II office, I conducted more sensitive and complex investigations; advised and assisted with difficult facility inspections (structurally, operationally, personnel) and covered work in vacant districts
- Met or exceeded workload goals each quarter; volunteered regularly for overtime work
- Determined staff resource and training needs; participated in the development and implementation of staff training programs; spearheaded special projects to aid inspectors during fieldwork
- Prepared drafts of new environmental health related ordinances and reviewed existing ordinances for revision.
Group Exercise Instructor
YMCA of Middle Tennessee
Multiple clubs, TN
01.2018 - Current
- Instruct group weekly group exercise classes in a safe, enjoyable and positive environment that welcomes all skill and fitness levels and is in compliance to Les Mills standards.
- Effectively builds community within the class; modifying class as needed to meet the varied health, ability and cultural needs
- Leading members through example of sound healthy habits and continuous improvement on fitness journey.
Education
Master’s in Public Administration -
California State University San Bernardino
01.2009
Master’s in Public Administration -
California State University San Bernardino
01.2009
BA in Biology -
California State University San Bernardino
01.2002
Skills
- Risk Assessment/Analysis
- Retail Food Safety Management Systems
- Industry Benchmarking
- People Management
- Strategic Planning
- Data Analysis
- Compliance Mechanisms
- Crisis Management
- Federal, State and Local Regulatory Compliance
- Food Safety Culture
- Operations Management
- Franchise Support
- Vendor Management
- Health and Environmental Regulations
- Legislative Issues
- Public Health Preparedness
Certification
- REHS, California Registered Environmental Health Specialist, 2005 (active)
- FEMA Emergency Management Institute, ICS 100, ICS 200, NIMS, IS 00015.A
- North Carolina Center for Public Health Preparedness, Animal Bites & Rabies, Recognition & Management of Bioterrorist Agents
- Riverside County Sheriff’s Department, PC 832A-Arrest Search & Seizure
- Riverside County Department of Public Health, Intermediate Level Training in Public Health Preparedness & Response Competencies Program
- Les Mills BodyPump Instructor, 2014
- Les Mills Body Combat Instructor, 2016
- Les Mills CXWORX Instructor, 2017
- Les Mills Sprint Instructor, 2018
Additional Information
Traveled with a 20-member team to multiple cities throughout Hungary, Europe doing street evangelism and assisted the local churches with community outreach, 1998. Spent a month volunteering at an orphanage in Nicaragua, traveled alone and helped with caring for children, tutoring caretakers’ children with scholastic studies and learning the culture, 1999. Volunteered as a private tutor in Biology, Chemistry and Mathematics at Crafton Hills Tutoring Department, 2000. Lead a Jr. High Girl’s Mentoring Program at Calvary Chapel Redlands which included organizing activities, leading group discussions, group book studies, and personal counseling, 1998-2004. Taught a high school level home school Biology Lab which included: writing lesson plans and organizing assignments, ordering lab supplies, giving lectures and overseeing experiments (DNA extraction, dissection & food chemistry) 2004. Hobbies include: personal training, fitness and weightlifting, hiking, traveling, gourmet cooking and redesigning recipes to be more health and clean-eating friendly. Participated in 12 half-marathon events since 2009.
Professional Development
- Riverside County Safety Office Training Programs, 2005
- Riverside County Environmental Health Specialist Training/ Experience Program, 2005
- Riverside County Center for Government Excellence Supervisory Training Academy, 2006
- California Environmental Health Association AES Conference, 2004, 2005
- Riverside County Center for Government Excellence MicroSoft Excel ST Advanced Level, 2007
- California Department of Health Services California Retail Food Code Training, 2007
- Toastmasters International, 2008
- FDA Pacific Regional Update, 2009
- NEHA Annual Educational Symposium, 2010
- International Association for Food Professionals (IAFP) Convention, 2010
- Department of Homeland Security Food Defense Tabletop Exercise, 2010
- Nation’s Restaurant News Food Safety Symposium, 2010
- National Restaurant Association Quality Assurance Executive Study Group Annual Update, 2010, 2011
- FDA ORA U FD 215 Managing Retail Food Safety Course, 2011
- Tennessee Food Safety Task Force, 2011
- Orange County Environmental Health Vermin Training for Retail Food Establishments, 2011
- FDA ORA U FD 207 Plan Review, 2012
- FDA ORA U FD 218 Risk Based Inspection Methods at Retail, 2012
- AIB International Supply Chain Essentials: Specification, Selection, Integration and Verification, 2013
Industry Regulatory Committee Involvement
- CEHA, Citrus Chapter Member at Large, 2009, 2010
- CEHA, Annual Educational Symposium, Exhibits Co-Chair & presenter, 2010
- California Retail Food Safety Coalition, Chair Subcommittee A, active member of Subcommittee B,C, 2009, present
- Conference for Food Protection, Co-Chair Hand Hygiene Committee, 2011, 2012
- Conference for Food Protection, Council I member, 2016
- Conference for Food Protection, Executive Board Member, Strategic Planning Committee Member, 2016, present
- National Council of Chain Restaurants, Quality Assurance, Food Safety Task Force, 2009, 2018
- National Restaurant Association, Quality Assurance Study Group, 2009, 2011
- Food Safety Advisory Council, Orange, Los Angeles and San Diego County Chapters, 2009, present
- Food Safety Advisory Council, Chair, Orange County FSAC, 2012
- Food Safety Advisory Council, Vice Chair, Orange County, 2011
- LA County Environmental Health Strategic Plan Workgroup, LA FSAC, 2012
- Conference for Food Protection, active member on Hand hygiene and Food Recall committees, 2010, 2011
- Conference for Food Protection, active member on Food Manager Certification, Standardized Data Collection and Electronic Reporting of Inspections, Hand Hygiene, 2012, present
- Southern California Association for Food Professionals, 2010
- Minnesota Department of Health & Agriculture, Inter Agency Review Council, 2011
- Nevada Environmental Health Association, Annual Education Symposium, presenter, 2012
- FDA Food Safety Partnership, Industry Representative, 2012
- FDA Pacific Update, 2013
Languages
Spanish, limited
References
- Ron Wennerberg, (714) 366-9939, Rwtr6@aol.com
- Mike Haller, REHS, MPH, 909 538 6410, Mike.Haller@ul.com
- Frederick Abramaitys, 925 775 8985, Frederick.Abramaitys@dunkinbrands.com
- Tom Ford, 704 926 2293, tford@hisshosushi.com
- Pam Judd, 615 646 9622 x72221, pjudd@ymcamidtn.org
Timeline
Head of NA Operations Food Safety Team (L6)
Amazon Food Safety
01.2020 - Current
Group Exercise Instructor
YMCA of Middle Tennessee
01.2018 - Current
Quality Assurance Director, Restaurant Food Safety & Regulatory Compliance
CKE Restaurants Inc.
01.2009 - 01.2020
Environmental Health Specialist III, Illegal Food Program
Riverside County Dept. of Environmental Health
01.2007 - 01.2009
Environmental Health Specialist I- III, Food & Pool Program
Riverside County Dept. of Environmental Health
01.2004 - 01.2007
Master’s in Public Administration -
California State University San Bernardino
Master’s in Public Administration -
California State University San Bernardino
BA in Biology -
California State University San Bernardino