Summary
Overview
Work History
Education
Skills
References
Timeline
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ANGELA SANCHEZ

RIVERSIDE,CA

Summary

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

13
13
years of professional experience

Work History

Administrative Assistant

The City of Riverside Fire Prevention Division
Riverside, CA
08.2024 - Current
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Scheduled appointments between clients and customers and internal staff members.
  • Compiled data from various sources into organized reports for review by management team.
  • Answered questions from customers regarding products and services offered by the company.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Developed and maintained filing systems for confidential documents and records.

OFFICE SPECIALIST

Apple One (The City of Riverside)
Riverside, CA
11.2022 - Current
  • Conducted research and data collection, spearheading special assignments.
  • Maintained composure in dealing with conditions of urgency and in pressure situations.
  • Supported staff, performing data entry and administrative duties.
  • Copied and sorted records of office activities and business transactions.

FLOATER

BZ Resources
Riverside, CA
09.2021 - 01.2022
  • Matching invoices to correct purchase orders to ensure data was correct.
  • Organized new employee files, paperwork for terminated employees, and worker's compensation files.
  • Recorded incoming and outgoing shipments, saving detailed information in company database.
  • Paid vendors with company funds by confirming accurate checks and scheduling payments.

BRANCH MANAGER

World Finance
Irving, TX
06.2018 - 10.2020
  • Provide on-site day-to-day management and supervision.
  • Maintains efficiency by training new associates while developing their skills and understanding of the company's policies and all phases of the branch operations, procedures, and law governing the consumer finances.
  • Oversaw individual accountability for cash handling.
  • Monitored portfolio to correct loan document exceptions and reduce past dues and charge offs.
  • Enforced branch compliance with audit and regulatory procedures.

CUSTOMER ADVOCATE

Speedy Cash
Gardena, CA
04.2017 - 05.2018
  • Handled cash and report creation on a daily basis to comply with corporate policy and procedures
  • Interacted with a high-volume of customers in a fast-paced environment, ensuring that all of their needs were met.
  • Determined customer needs by assessing issues through appropriate questioning.
  • Kept records of customer interactions or transactions, recording details of inquiries and comments.
  • Read from scripts to promote uniformity and consistency in communications.

RECEPTIONIST

Diamond All Stars Gym
San Pedro, CA
01.2013 - 03.2017
  • Manage Payroll, QuickBooks invoices, employee schedules, class/team schedules, customer service, phone call, emails, and athlete registrations.
  • Performed routine bookkeeping tasks to record and store financial transactions.
  • Used sign-in sheets and other check-in procedures to track visitors on premises.
  • Delivered accurate phone messages to personnel with legibly written call-back numbers and names.

Education

HIGH SCHOOL DIPLOMA -

Carson High School
Carson, CA
06.2014

Skills

  • Database Uploading
  • Adaptability
  • Team collaboration
  • Accounts Payable And Accounts Receivable
  • Office Supplies And Inventory
  • Data Verification
  • Human Resources Department Processes
  • Application Verification
  • Customer Satisfaction
  • Data Recording
  • Database management
  • Microsoft Office
  • Data entry
  • Record keeping

References

References available upon request.

Timeline

Administrative Assistant

The City of Riverside Fire Prevention Division
08.2024 - Current

OFFICE SPECIALIST

Apple One (The City of Riverside)
11.2022 - Current

FLOATER

BZ Resources
09.2021 - 01.2022

BRANCH MANAGER

World Finance
06.2018 - 10.2020

CUSTOMER ADVOCATE

Speedy Cash
04.2017 - 05.2018

RECEPTIONIST

Diamond All Stars Gym
01.2013 - 03.2017

HIGH SCHOOL DIPLOMA -

Carson High School

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