Angela Schafer
Venetia,PA
Summary
Collaborative leader dedicated to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in a dynamic, fast-paced settings.
Overview
21
21
years of professional experience
Work History
Elderly Caregiver
Self-employed
08.2020 - Current
- Take care of an elderly couple who cannot drive, or handle major house work
- Offer companionship and kindness to elderly patients.
- Maintain a clean, safe, and well-organized patient environment.
Property Owner/Manager
Self-employed
04.2018 - Current
- Own and manage 6 residential properties
- Duties include all aspects of property management, including resolving tenant issues, collecting/depositing rents, paying taxes, utilities, andsubcontracting work such as plumbing, electrical.
- Working on as needed renovation projects.
Private Nanny
Self-employed
03.2017 - 05.2020
- As a nanny of two wonderful children, I was responsible for every aspect of child care, as well as implementing physical, speech, and occupational therapies for one of them.
- With my persistence along with the parents, we were able to help this child achieve all her major life milestones, which has made me proud.
- I did this all while managing my own household (which is multi-tasking at its finest).
Restaurant Owner/Operator
South Side Gyros
09.2005 - 03.2007
- As owner and operator of South Side Gyros, I handled all aspects of restaurant business, such as sourcing food/supplies/vending, employee scheduling, employee payroll, deposits, food prep and serving, cleaning, and customer service.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Identified team weak points and implemented corrective actions to resolve concerns.
Box Office Assistant Manager
ClearChannel Entertainment
03.2002 - 08.2005
- Duties included all aspects of customer service, including ticket sales, season ticket sales, group organization, ticket printing, and resolving customer issues
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Worked in several venues such as, Mr. Smalls Theater, Chevy Amphitheater, Post-Gazette Pavilion, and other various smaller venues in Pittsburgh.
Education
Bachelor of Arts - Communications/Journalism
Pennsylvania State University
University Park, PA12.2002
Skills
- CPR/AED
- Case Management
- Client Records Management
- Customer Relations
- Staff Supervision
- Operations and Procedural Knowledge
- Monitoring Food Preparation
- Problem-Solving
- MS Office
Timeline
Elderly Caregiver
Self-employed
08.2020 - Current
Property Owner/Manager
Self-employed
04.2018 - Current
Private Nanny
Self-employed
03.2017 - 05.2020
Restaurant Owner/Operator
South Side Gyros
09.2005 - 03.2007
Box Office Assistant Manager
ClearChannel Entertainment
03.2002 - 08.2005
Bachelor of Arts - Communications/Journalism
Pennsylvania State University