ANGELA SCHULTE
GREAT EASTERN RESORT MANAGEMENT
Elkton,VA
19
years of professional experience
Team-oriented works well in group settings as well as individually. Self-motivated with a strong regard for maintaining the confidentiality of your company and employees. Able to build long-lasting relationships and skilled at assisting individuals in many different situations. Works well in fast-paced positions. Seeking a challenging new career.
Work History
OA COLLECTIONS ASSISTANT
5 Years 5 Months- Assist owners with overdue payments to establish payment arrangements. Process payments and respond to phone calls and emails to ensure effective communication and service. Send payment reminders to 5 associations, promoting timely payments and maintaining financial stability. Process Warrant in Debt paperwork for owners who did not follow through on payments. Work closely with the local Court and Service of Process Office, attend Civil Court weekly.
- Assist in resolving customer inquiries, enhancing satisfaction and retention rates.
- Collaborate with team members to streamline collection procedures, improving overall efficiency.
ADMINISTRATIVE ASSISTANT
13 Years- Create review and submit timesheets for Officers and civilian employees. Delivered daily reports to Administrator and Chief of Police, ensuring timely updates on departmental activities. Maintain a high level of discretion with sensitive information. Send monthly reports to State Police and FBI. Managed processing of new hire paperwork for Officers, facilitating smooth onboarding and compliance. Supervised civil employees, conducted yearly evaluations, and trained new staff, enhancing team performance and operational readiness.
- Coordinated daily administrative operations, ensuring efficient workflow and timely service delivery.
- Managed scheduling and correspondence, enhancing communication between departments and community members.
- Developed and maintained filing systems, improving document retrieval time and organization.
Education
- Nursing
High School Diploma
Skills
Payment Processing
Debt negotiation
Leadership
Extremely organized
Collection strategies
Self-motivated
Interpersonal communication
Goal oriented
Timeline
OA COLLECTIONS ASSISTANT
GREAT EASTERN RESORT MANAGEMENT
03.2021 - CurrentRead More
ADMINISTRATIVE ASSISTANT
MASSANUTTEN POLICE DEPARTMENT
11.2007 - 11.2020Read More
Ivy Tech Community College of Indiana
from Nursing
Read More
Logansport Community High School
High School Diploma
Read More
Commission
Current Notary - Valid through March 2029