Angela Scott
Franklinton,NC
Summary
Accomplished Nurse Educator and Academic Leader with extensive experience in higher education, faculty development, and student success initiatives. Currently leading a team of instructional faculty dedicated to enhancing student engagement and course completion through innovative, evidence-based teaching and learning strategies. Skilled in leveraging data analytics, collaborative leadership, and curriculum alignment to drive continuous improvement and achieve institutional outcomes. Committed to fostering a culture of academic excellence, inclusion, and innovation that empowers both faculty and students to reach their highest potential.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Manager, Instructional Faculty
Western Governors University
10.2024 - Current
- Leads a team dedicated to advancing the university’s key results by fostering a student-centric, inclusive environment and ensuring students receive the support they need to succeed.
- Establishes clear performance expectations for and with input from assigned Instructor.
- Provides leadership for the BSHHS, BSPSY, and D389 teams, guiding their efforts to achieve key objectives and support student success.
- Manages instructor performance to achieve VSAT, pacing, non-attempt rate, pass rate, OTP, retention, and student satisfaction goals.
- Conducts instructor performance reviews and manages performance improvement plans.
- Develops and leads the team- and program-specific training initiatives.
- Catalyst for team morale. Ensures that instructors are connected and engaged with each other.
- Leads team meetings and designs and leads training meetings.
- Effectively serves both assigned students and assigned instructors.
- Provides direct, comprehensive guidance to assigned students and assigned instructors.
- Maintains appropriate documentation of all student- and employee-related transactions.
- Manages students’ academic progress according to university policies.
- Understands WGU degree programs, policies, and procedures.
- Participates in department planning, hiring, and training initiatives, as a member of the Faculty Leadership Team.
- Collaborates with product management, assessment, academic services, enrollment, educational technology, and other WGU department leaders to provide students a personal, flexible, and seamless education experience.
- Develops and implements effective communication strategies to impact the student experience positively.
- Collaborates with department leaders to make hiring and promotion recommendations.
- Ensures that strategic plans are executed, and results are analyzed for the future direction.
- Designs and implements initiatives, take ownership of assigned deliverables, and applies strong leadership skills to improve student success rates.
- Builds and leads a high-performing, cross-functional team.
- Develops strategic and effective working relationships with key WGU stakeholders.
- Led faculty development initiatives to enhance instructional quality and student engagement.
- Streamlined curriculum review processes, ensuring alignment with academic standards and institutional goals.
- Coordinated training programs for new faculty, fostering a collaborative learning environment.
- Implemented data-driven strategies to improve faculty performance evaluations and feedback mechanisms.
- Collaborated with cross-functional teams to develop innovative online learning solutions and resources.
- Facilitated communication between faculty and administration, ensuring transparency and operational efficiency.
- Increased faculty retention by fostering a supportive and collaborative work environment.
- Organized regular meetings with department heads to discuss updates on academic policies, curriculum changes, and other relevant matters.
- Oversaw the hiring process of new faculty members, selecting candidates with strong credentials and teaching skills.
- Evaluated faculty performance regularly, providing constructive feedback for continuous improvement in teaching methods and techniques.
- Devised programs to promote diversity and inclusion among staff, faculty and students.
Lead Course Instructor
Western Governors University
03.2017 - 10.2024
- Serves as a student, course, and curriculum expert.
- Provides instructional leadership as the Lead Instructor in Leadership Strategies in Higher Education.
- Understanding and appreciation of a competency-based education model.
- Facilitates an educational, student-centric environment.
- Past courses include Introduction to Care Coordination, Communication, and Organizational Awareness, Contemporary Topics that Influence Healthcare, Community Relations & Leadership, Care at the End of Life, Introduction to Pharmacology, and Professional Leadership and Communication in Healthcare.
- Demonstrated ability to function in a leadership and guiding role that enhances student achievement toward educational goals in a competency-based learning environment.
- Track record for effective coaching and communication skills with a widely diverse student population.
- Track records for effective communication and collaboration with a diverse professional population of WGU colleagues, partners, and stakeholders with professional integrity representing higher education's educational standards.
- Demonstrated ability to work with struggling or at-risk students.
- Collaborates with product management, assessment, academic services, enrollment, educational technology, and other WGU departments to provide students a personal, flexible, and seamless education experience.
- Ability to inspire and engage team members.
- Experience leading change while increasing specific, measurable results.
- Team player able to collaborate with leaders and experts at all levels.
- Provides direct, comprehensive guidance to assigned students and assigned instructors.
- Maintains appropriate documentation of all student- and employee-related transactions.
- Manages students’ academic progress according to university policies.
- Maintains regular communication with students according to university protocol.
- Provides live cohort learning experiences that meet the learning needs of students.
- Uses technology-based teaching and communication platforms to aid students in the development of competencies.
- Offers thorough, comprehensive support, coaching, and guidance to a load of assigned students.
- Elected to serve on the Program Quality Committee that reviews 'questions of quality' related to student engagement, advancement, or other program quality issues as delegated.
- Received the 2019 WGU Innovator Award for my contribution to the MCCAP Implementation in the College of Health Professions.
- Participated in a program redevelopment as a subject-matter expert (SME) by providing subject-matter expertise for curricular, learning resources, and assessment development.
- Provides peer coaching and training to new faculty in best practices.
- Leads change by innovating and piloting new technologies, products, and processes.
- Facilitated engaging online learning experiences utilizing advanced educational technology platforms.
Staff Nurse in Labor and Delivery
Northside Hospital
09.2015 - 11.2016
- Provided support for the mom and baby before, during, and after labor.
- Provided quick decision-making skills for proper medical care.
- Demonstrated excellent communication skills with patients and physicians.
- Demonstrated technological aptitude to operate medical equipment.
- Established rapport with patients quickly.
- Demonstrated expertise in various medical procedures, including inserting IVs and taking vitals.
- Understood when to escalate the situation if medical intervention is necessary.
- Handled emotionally difficult situations, such as stillbirths or complications.
Adjunct Faculty Professor
Aurora University
01.2013 - 01.2016
- Taught in the RN to BSN program online and in the classroom.
- Facilitated learning in the following classes & Clinicals: Introduction to Informatics, Foundations of Nursing Practice and Health Assessment, Nursing Care of the Family.
- Collaborated with the Program Lead to improve the online course content and structure to improve the students’ experience with online learning.
- Fostered student learning through innovative teaching practices.
- Facilitated the Undergraduate Students’ Clinical experience, to enhance their classroom learning in an OB setting of the hospital.
- Used technology-based teaching and communication platforms to aid students in the development of competencies.
- Facilitated collaborative learning environments to enhance student participation and performance.
- Mentored students through academic challenges, promoting critical thinking and problem-solving skills.
- Evaluated student progress through assessments, providing timely feedback and support.
- Integrated technology into curriculum to improve instructional effectiveness and engagement.
- Developed curriculum standards, lesson plans and syllabi.
- Contributed to curriculum development efforts, ensuring content was up-to-date and relevant to industry trends.
- Fostered collaborative learning environment, encouraging student participation and critical thinking through thoughtfully designed group projects and discussions.
Clinical Nursing Instructor
Georgia Baptist College of Nursing
01.2014 - 01.2015
- Supervised all clinical activities and worked with student nurses in the lab and in the clinical setting.
- Provided effective instruction and assessment during clinical practice training of undergraduate health sciences students in the lab, hospital, and community facilities.
- Worked with diverse groups of students and individualized their learning experiences in the lab and in the clinical setting.
- Collaborated with other professionals both inside and outside of the university to promote a positive, student-focused atmosphere.
- Developed and maintained good professional relations with students and employees of the clinical sites.
- Gave student evaluations as required.
- Evaluated student performance through assessments and provided constructive feedback for improvement.
- Collaborated with healthcare facilities to secure clinical placements for nursing students.
Manager of the Center for Academic Success
Chamberlain College of Nursing
05.2013 - 05.2014
- Managed the Center’s ability to provide excellent and efficient service to the students at Chamberlain School of Nursing.
- Responsible for hiring, training, and supervising academic support supervisors and advisors.
- Facilitated student success initiatives.
- Ensured students’ progress toward their educational goal.
- Participated in strategic and operations management in support of enrollment goals.
- Assisted with the delivery of student workshops related to promoting student success.
- Worked collaboratively with faculty, program deans, and campus administrators to ensure student success.
- Led or participated in university/ department initiatives and process improvement efforts.
- Elected to serve as a Team Member for the SOAR program, a national college initiative for the College of Nursing.
- Collected and provided data to evaluate the effectiveness of programs, courses, and/or advising materials, policies and procedures, and student/advisor interactions.
- Acted as the liaison for program deans, faculty, and campus administrators for all concerns related to academic advising & retention services.
- Monitored advising to ensure practices are in compliance with federal, state and accreditation, and corporate regulations.
- Closely monitor students to proactively identify at-risk scenarios and identify opportunities to develop, implement, measure, and improve academic success strategies.
- Organized peer tutoring programs, connecting students with resources for enhanced academic support.
- Provided guidance on academic policies and procedures, ensuring compliance with institutional standards.
- Led training sessions for new coaches, sharing best practices in student engagement and support methodologies.
- Mentored new Academic Success Coaches, ensuring a smooth transition into their roles and providing ongoing guidance as needed.
- Served as a liaison between students, faculty, and administration to address concerns or issues impacting academic achievement.
Nurse Manager
VNA Healthcare
09.2009 - 05.2014
- Provided transformational leadership by guiding and leading teams to achieve their professional goals in addition to the goals of the organization.
- Focused on empowering others and inspiring change.
- Provided a visible and accessible presence within the clinical areas of responsibility for patients, relatives, and staff, offering help, advice, and support at all times.
- Managed the nursing and other healthcare staff in the following departments in the clinic: OB/GYN, Family Practice, Lab, and Psych.
- Experience leading teams in a fast-paced working environment.
- Documented use of technology-based delivery systems.
- Demonstrated ability to work with an underserved patient population.
- Demonstrated ability to function in a leadership and guiding role that enhances patient outcomes.
- Track record for effective coaching and communication skills with a widely diverse student population.
- Track records for effective communication and collaboration with a diverse professional population including the administration of the clinic and outside partnerships in the community.
- Strong leadership skills.
- Ability to inspire and engage team members.
- Experience leading change while increasing specific, measurable results.
- Team player able to collaborate with leaders and experts at all levels.
- Comfortable with collecting, analyzing, and using quantitative information to implement change.
- Thrived in a dynamic, innovative work environment.
- Maintained nursing staff by recruiting, selecting, and training clinical staff.
- Ensured that the nursing staff was current in competencies, assessment, licensure, certifications, and other required training.
- Developed and implemented the nursing staff orientation program, which included creating individual competencies for each role.
- Planned and implemented the organization’s Annual Competency Day.
- Developed policies in alignment with Joint Commission’s regulations for the outpatient for the following departments: Family Practice, OB/GYN, and Psychiatry.
- Served as the Chairperson for the Waived Testing Committee for the laboratory and developed policies and procedures to ensure compliance with Joint Commission standards, including training nursing staff.
- Assisted the clinic in preparing and meeting the Joint Commission Standards for accreditation.
- Created the 3-Step Diabetes Program a culturally competent program for the Hispanic population in English and Spanish.
- Oversaw budgeting and resource allocation to ensure optimal use of healthcare services.
- Mentored nursing personnel, fostering professional growth and adherence to best practices.
- Collaborated with interdisciplinary teams to coordinate comprehensive patient care plans.
- Conducted regular performance evaluations, promoting accountability and continuous improvement among staff.
- Implemented training programs for new nurses, enhancing skill levels and team integration.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Supervised, directed, and motivated high-quality performance from nursing staff.
Staff Nurse in Labor and Delivery
Delnor Community Hospital
09.2007 - 09.2010
- Provided support for the mom and baby before, during, and after labor.
- Provided quick decision-making skills for proper medical care.
- Provided excellent communication skills with patients and physicians.
- Demonstrated technological aptitude to operate medical equipment.
- Established rapport with patients quickly.
- Provided expertise in various medical procedures, including inserting IVs and taking vitals.
- Understood when to escalate the situation if medical intervention is necessary.
- Handled emotionally difficult situations, such as stillbirths or complications.
- Facilitated Childbirth Education classes for expecting families.
- Participated in a LEAN project between the pharmacy and the labor and delivery unit.
- Received the Planetree: Caring for the Caregiver Award.
Staff Nurse in Labor and Delivery
Decatur Memorial Hospital
10.2005 - 05.2007
- Provided support for the mom and baby before, during, and after labor.
- Provided quick decision-making skills for proper medical care.
- Provided excellent communication skills with patients and physicians.
- Demonstrated technological aptitude to operate medical equipment.
- Established rapport with patients quickly.
- Provided expertise in various medical procedures, including inserting IVs and taking vitals.
- Understood when to escalate the situation if medical intervention is necessary.
- Handled emotionally difficult situations, such as stillbirths or complications.
- Developed a Childbirth Education Program and supervised the scheduling of classes.
- Facilitated Childbirth Education classes for expecting families.
Nurse Manager
Hillside Nursing Center
01.1991 - 05.1996
- Oversaw patient care, made management and budgetary decisions, set work schedules, and coordinated interdisciplinary meetings.
- Served in the role of Director of Nursing when needed such as maternity and medical leave of the current Director.
- Completed and updated the residents’ MDS forms and care plans.
- Facilitated patient and family care conferences.
- Organized and facilitated all nursing staff orientation.
- Ensured patient and staff satisfaction.
- Maintained a safe environment for staff, patients, and visitors.
- Ensured standards and quality of care are maintained.
- Aligned the unit's goals with the facility’s strategic goals.
- Provided in-service training to staff to ensure ongoing competence.
- Recruited nursing staff from the community by visiting local colleges.
- Worked with the state survey team to ensure the facility's compliance with regulations.
Office Nurse
Ruark OB/Gyn
10.1990 - 01.1992
- Provided support OB & GYN patients.
- Assisted in clinical procedures, maintaining sterile environments and adhering to safety protocols.
- Educated patients on self-care techniques, empowering them to manage their own health effectively.
- Provided compassionate care during sensitive situations, fostering trust between patients and healthcare providers.
- Conducted thorough patient assessments, identifying potential health concerns and facilitating timely interventions.
Education
Doctor of Nursing Practice - Nursing Administration with a Focus in Education
Samford University
Birmingham, AlabamaMaster of Science - Nursing Education
Walden University
MinnesotaBachelor of Science - Nursing
Aurora University
Aurora, IllinoisAssociate in Applied Science Degree - Nursing
Wake Technical Community College
North CarolinaSkills
- Complex Problem-solving
- Staff management
- Staff training and development
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Project management
- Cross-functional teamwork
- Performance management
- Staff development
- Conflict resolution
- Key performance indicators
- Clear communication
- Coaching and mentoring
- Recruiting and interviewing
- Change management
- Regulatory compliance
- Teamwork and collaboration
- Computer skills
- Effective communication
- Problem resolution
- Adaptability and flexibility
- Team development
- Staff training
Affiliations
- American Nurses Association
- North Carolina Nurses Association - Serve on the NCNA Awards Committee
- Sigma Theta Tau - Psi Epsilon Chapter - Serve on the Clinical Practice Committee
- National League of Nursing
- Certified Childbirth Educator
Certification
North Carolina RN Permanent/Compact License, 112651, 2026-12-31
Certified Childbirth Educator
Committees
- LSH Program Quality Steering Committee
- NCNA Advisory Council
- NCNA Awards Committee
Credentials
- DNP
- MSN
- RN
Training
- Collaborative Institutional Training Initiative: Basic Course, 2022
- Faith Biblical Counseling Ministry: Fundamentals Training Course, 2023, 2024
- Inspiring Leadership through Emotional Intelligence, 2023
- Six Sigma Principles - University System of Georgia, 2022
- The Economics of Health Care Delivery - University of Pennsylvania, 2022
- Emerging Leader, 2021
Timeline
Manager, Instructional Faculty
Western Governors University
10.2024 - Current
Lead Course Instructor
Western Governors University
03.2017 - 10.2024
Staff Nurse in Labor and Delivery
Northside Hospital
09.2015 - 11.2016
Clinical Nursing Instructor
Georgia Baptist College of Nursing
01.2014 - 01.2015
Manager of the Center for Academic Success
Chamberlain College of Nursing
05.2013 - 05.2014
Adjunct Faculty Professor
Aurora University
01.2013 - 01.2016
Nurse Manager
VNA Healthcare
09.2009 - 05.2014
Staff Nurse in Labor and Delivery
Delnor Community Hospital
09.2007 - 09.2010
Staff Nurse in Labor and Delivery
Decatur Memorial Hospital
10.2005 - 05.2007
Nurse Manager
Hillside Nursing Center
01.1991 - 05.1996
Office Nurse
Ruark OB/Gyn
10.1990 - 01.1992
Master of Science - Nursing Education
Walden University
Bachelor of Science - Nursing
Aurora University
Associate in Applied Science Degree - Nursing
Wake Technical Community College
Doctor of Nursing Practice - Nursing Administration with a Focus in Education
Samford University