Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Overview
25
25
years of professional experience
Work History
General Manager
Modwash Dunedin
05.2025 - Current
Maintained high standards of cleanliness and safety protocols in compliance with regulatory guidelines.
Oversee daily operations of a high-volume carwash facility, managing a team of 15 employees.
Implemented effective training programs to enhance staff performance and customer service skills.
Analyzed sales data and customer feedback to identify areas for service improvement and revenue growth.
Managed budgets, controlled costs, and maximized profitability through strategic decision-making.
Trained staff on equipment maintenance, safety protocols, and environmental regulations compliance.
Coordinated marketing efforts, including promotions and community outreach, to boost customer engagement.
General Manager
Restore Hyper Wellness
01.2025 - 05.2025
Coordinated scheduling and staffing to optimize workflow during peak hours.
Resolved customer complaints and feedback promptly, improving overall service quality.
Managed a team of 10 employees, providing training and performance evaluations to enhance productivity.
Implemented new marketing strategies that increased customer foot traffic by 20%.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Police Recruit
Largo Police Department
04.2024 - 12.2024
Attended The Law Enforcement Academy at St. Petersburg college.
I graduated in Aug and received my FDLE certification.
Attended Largo PDs basic recruit training.
Excellent communication skills, both verbal and written.
Demonstrated leadership skills in managing projects from concept to completion.
Skilled at working independently and collaboratively in a team environment.
Manager/Bartender
Stilt House Brewery
05.2020 - 08.2024
Developed and implemented strategies to increase customer satisfaction and loyalty.
Coached, mentored and trained team members in order to improve their job performance.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Analyzed customer feedback data to develop action plans for improving services offered.
Co-Owner
Kombi Keg Tampa
03.2019 - 05.2023
Engaged in networking activities for sales growth.
Ensured optimal performance of all social media accounts.
Established policies and procedures to ensure compliance with local, state, and federal regulations.
Analyzed financial reports to identify areas of improvement in operations.
Created marketing campaigns to promote products and services.
Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
Negotiated contracts with vendors and suppliers to secure the best terms possible.
Co-Owner
Tarpon Barbell Club
01.2020 - 03.2022
Leading group fitness sessions.
Resolved any customer complaints or issues quickly in order to maintain positive relationships.
Coordinated special events such as product launches or promotional campaigns.
Developed strategies for increasing customer loyalty and satisfaction.
Created marketing campaigns to promote products and services.
Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
Sales and Marketing Manager
Crossfit Tarpon Springs
08.2018 - 01.2020
Negotiated deals with vendors and suppliers for procuring necessary resources at competitive prices.
Monitored and managed social media accounts.
Lead group fitness sessions.
Analyzed competitor activities in the market and identified opportunities for growth.
Created and distributed promotional materials to increase brand awareness.
Sales and Marketing Manager
JDog Junk Removal
04.2018 - 07.2018
Coordinated with marketing team to create effective campaigns for products or services.
Analyzed competitor activities in the market and identified opportunities for growth.
Organized events such as conferences, exhibitions, seminars to promote products and services.
Maintained relationships with existing clients by ensuring their needs are met on time.
Provided regular updates on progress of activities related to sales and marketing operations to senior management.
Regional Director
Escape Countdown
10.2015 - 05.2018
Developed HR policies to enhance organizational efficiency.
Regularly participated in networking events to drive sales growth.
Enhanced overall development of the gaming environment.
Developed and implemented regional strategies to increase market share and profitability.
Provided guidance and direction to district managers in order to achieve sales goals.
Analyzed customer feedback data and developed action plans to improve customer service levels.
Conducted monthly performance reviews with managers, setting measurable objectives for each location.
Led regular training sessions on new products and services for regional staff members.
Administrative/Sales
Sammys Seafood
10.2014 - 10.2015
Oversaw administrative functions.
Provided administrative assistance to sales staff by preparing quotes, processing orders, maintaining records, filing documents.
Managed day-to-day operations of the sales team including scheduling, assigning tasks, monitoring progress, and providing support.
Administrative
The Princess Martha
02.2014 - 10.2014
Provided administrative support to staff members as needed.
Provided administrative support to executives and senior managers.
Performed administrative duties including scheduling classes, collecting payments.
Operations Coordinator
Mad Science of San Diego
09.2008 - 02.2014
Facilitated summer camps and classroom sessions.
Assisted with the organization and execution of operational processes.
Monitored inventory levels to ensure adequate stock availability.
Coordinated daily operations activities and assigned tasks to staff members.
Implemented safety protocols to maintain a safe working environment.
Resolved customer service issues in a timely manner.
Ensured compliance with organizational policies, regulations, and standards.
Managed communications between departments to ensure efficient operations.
Warehouse Manager
Mad Science of West New Jersey
10.2006 - 08.2008
Instructed various after-school programs.
Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
Ensured that all orders were accurately fulfilled in a timely manner.
Planned and implemented efficient warehousing systems for incoming and outgoing goods.
Monitored staff performance, identified areas for improvement, and provided training as needed.
Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
Corpsman
US Coast Guard
08.2000 - 08.2006
Supported medical staff during minor surgical procedures.
SAR.
Managed emergency communications efficiently during shifts.
Took appropriate action to ensure quality control of laboratory tests results.
Instructed personnel on proper use of protective gear related to hazardous materials handling.
Checked expiration dates on medication bottles prior to administering medications.
Assessed patient's condition before administering any injections or treatments.
Participated in team meetings discussing cases related to individual patients.
Prepared sterile dressings for wounds or sutures after surgery was completed.
Provided assistance with minor medical procedures, such as wound cleaning and dressing changes.
Performed basic laboratory tests, including urinalysis, hematocrits, and glucose levels.
Responded to emergency situations by providing basic life support measures.
Administered medications, vaccinations, and intravenous fluids according to physician instructions.
Education
Certificate - Law Enforcement
Saint Pete College
Saint Petersburg, FL
08.2024
Diploma -
JOLIET WEST HIGH SCHOOL
Joliet, IL
06.2000
Bachelor of Arts - Anthropology
SAN DIEGO STATE UNIVERSITY
San Diego, CA
12.2012
Skills
Operations Management
Staff Development
Workforce Management
Policy Implementation
Performance Management
Financial Management
Business Administration
Staff Management
Staff Training and Development
Marketing
Team Leadership
Brand Management
Cross-Functional Teamwork
Affiliations
Member of the South Tampa Chamber of Commerce, Visit Tampa Bay and Westshore Alliance (Ambassador for the Westshore Alliance and South Tampa Chamber of Commerce)
Named one of the top 40 under 40 with the TBBJ 2017
Finalist for member of the year with the South Tampa Chamber of Commerce 2017
Co-chair Ambassador 2018 for the South Tampa Chamber of Commerce
Ambassador of the year 2018 South Tampa Chamber of Commerce