Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Angela Seagraves

Reno,NV

Summary

Dependable Patient Access Representative serving diverse needs of patients through active communication and responsive engagement with healthcare services. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Patient Access Representative

Renown UNR Family Medicine
Reno, NV
02.2022 - Current
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Facilitated communication between patients and various departments and staff.

Substitute Teachers Aide

CSA Head Start
Reno, NV
05.2020 - 02.2022
  • Promoted student progress by assisting with assignments and special projects.
  • Maintained smooth classroom operations by assisting teachers with any administrative, instructional or student support need.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Adapted curricula and lesson plans to specific abilities and interests of each child through personalized attention and small group instruction.
  • Updated individual student files and class records with information such as student participation and grades.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Communicated with parents regarding lesson plans and upcoming activities and provided feedback on student performance.

Lead Pre K Teacher

Creative World Childrens Academy
Reno, NV
02.2020 - 05.2021
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Promoted sensory development by providing access to different textures.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

Lead Pre K Teacher

Goddard School
Reno, NV
08.2018 - 01.2020
  • Allowed for ample outdoor discovery time each day.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Promoted sensory development by providing access to different textures.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Fostered reasoning and problem solving through active exploration games and activities.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Used Teaching Strategies to document behavioral, emotional, academic and social growth of over 20 students.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Used classroom observations to create written assessments of student performance.

Lead Infant Teacher

Caughlin Preschool
Reno, NV
12.2010 - 06.2018
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Kept classroom and feeding areas clean, neat and safe.
  • Promoted sensory development by providing access to different textures.
  • Managed personal hygiene requirements with frequent diaper changes, use of bibs and monitoring of behaviors.
  • Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Used proper sanitizing techniques for toys, surfaces and equipment.
  • Promoted development of social, emotional and communication skills in infants.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Used classroom observations to create written assessments of student performance.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.

Education

High School Diploma -

Ygnacio Valley High School
Concord, CA
06.1984

Skills

  • Works Well Under Pressure
  • Leadership skills
  • Leadership and teamwork

Certification

  • First Aid/CPR Certified

Timeline

Patient Access Representative

Renown UNR Family Medicine
02.2022 - Current

Substitute Teachers Aide

CSA Head Start
05.2020 - 02.2022

Lead Pre K Teacher

Creative World Childrens Academy
02.2020 - 05.2021

Lead Pre K Teacher

Goddard School
08.2018 - 01.2020

Lead Infant Teacher

Caughlin Preschool
12.2010 - 06.2018

High School Diploma -

Ygnacio Valley High School

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Angela Seagraves