Angela Sharp

• Reduced errors in loan files by thoroughly checking all documents for accuracy and completeness.
• Demonstrated attention to detail by accurately entering borrower information into the database, minimizing data entry errors.
• Delivered excellent customer service and answered questions from borrowers throughout loan process.
• Increased departmental productivity, multitasking between title processing, customer service, and administrative duties.
• Made pawns on vehicles after closely inspecting item values, collecting payments or tangible property as collateral.

• Set schedules for eight staff by planning and designating shifts and hours.
• Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
• Increased deli sales by implementing innovative merchandising and promotional strategies.
• Improved efficiency in ordering processes, avoiding stockouts while minimizing overstock situations.
• Managed supply chain functions for deli supplies, ingredients and merchandise.

Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Communicated information to customers about product quality, value and style. Informed customers about all product lines and services offered by the company. Processed all sales transactions accurately and in a timely fashion.

Oversaw all nightly operations of daycare. Supervised night teachers and children, locked up and cleaned facility.

Answered customers’ questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Held each team member accountable for achieving brand and performance goals.Delivered excellent customer service by greeting and assisting each customer.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Completed weekly schedules according to payroll policies.Maintained daily record of all transactions.Worked closely with the district manager to formulate and build the store brand.Received and processed cash and credit payments for in-store purchases.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Answered customers’ questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Held each team member accountable for achieving brand and performance goals.Delivered excellent customer service by greeting and assisting each customer.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Completed weekly schedules according to payroll policies.Maintained daily record of all transactions.Worked closely with the district manager to formulate and build the store brand.Received and processed cash and credit payments for in-store purchases.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Answered customers’ questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Held each team member accountable for achieving brand and performance goals.Delivered excellent customer service by greeting and assisting each customer.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Completed weekly schedules according to payroll policies.Maintained daily record of all transactions.Worked closely with the district manager to formulate and build the store brand.Received and processed cash and credit payments for in-store purchases.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
• Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
• Completed point of sale opening and closing procedures.
• Initiated waste reduction program by optimizing inventory ordering and storage, cutting down on excess costs.
• Improved fuel storage safety standards, ensuring compliance with environmental regulations and reducing risk of fines.