Overview
Work History
Education
Skills
Certification
Timeline
Generic
Angela SHARP DURHAM

Angela SHARP DURHAM

Caregiver or nurseassistant,or cashier
Yakima,WA

Overview

3
3
years of professional experience
1
1
Certification

Work History

Nursing Assistant(cargiver) or Cashier for Store

A Gibson
Naches
04.2006 - 04.2009
  • Stocked shelves with merchandise when needed.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Issued receipts, refunds, credits or change due to customers.
  • Collected payments and provided accurate change.
  • Greeted customers promptly and responded to questions.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Counted and balanced cashier drawers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered customer questions and provided store information.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned items and checked pricing on cash register for accuracy.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Performed other duties as assigned by management.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Ensured compliance with all safety regulations within the store environment.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Processed customer payments quickly and returned exact change and receipts.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Answered customer inquiries regarding store policies and procedures.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered phone calls to assist customers with questions and orders.
  • Updated and maintained databases with current information.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed household errands and other essential duties.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed inventory and supplies to ensure materials were available when needed.

Education

Nurse Assistant Delegated And Trained in First Aid And Cpr,fundamentals Cert. - Medical Filing,cargiver,assisted House Manager

Summit View Healthcare
Summit View In Yakima,washington
04-2004

Skills

  • Point-of-sale operation
  • Cash handling
  • Customer service
  • Inventory management
  • Receipt processing
  • Merchandise restocking
  • Time management
  • Active listening
  • Effective communication
  • Sanitation procedures
  • Work ethic and integrity
  • Creative thinking
  • Cash register operation
  • Price checking
  • Time management abilities
  • Flexible schedule
  • Daily reporting
  • Hospitality and accommodation
  • Reliability
  • Self motivation
  • Money handling
  • Multitasking Abilities
  • Item scanning
  • Written communication
  • Product scanning
  • Credit card transactions
  • Customer complaint handling
  • Cash register operations
  • Teamwork
  • Organizational skills

Certification

Fundamentals cert.firstaide and C.P.R.cert.delegatednurseassistant cert.

Timeline

Nursing Assistant(cargiver) or Cashier for Store

A Gibson
04.2006 - 04.2009

Nurse Assistant Delegated And Trained in First Aid And Cpr,fundamentals Cert. - Medical Filing,cargiver,assisted House Manager

Summit View Healthcare
Angela SHARP DURHAMCaregiver or nurseassistant,or cashier