Angela Shirriel
Woodbridge,VA
Summary
Highly motivated and committed Medical Assistant eager to secure entry-level training position with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Certified Lead Medical Assistant/Surgical Coordinator
VHC-Colorectal Surgery
10.2012 - Current
- Assisted physicians and nurses with clinical procedures following safe practices.
- Precepted newly hired medical assistants
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures, important tasks, and best practices.
- Streamlined patient flow by coordinating with physicians, nurses, and other healthcare professionals to effectively manage schedules and resources..
- Improved patient outcomes by closely monitoring vital signs, accurately documenting findings, and promptly reporting any abnormalities to supervising clinicians.
- Expertly managed planning, scheduling, and coordination of inpatient and outpatient procedures.
- Managed insurance authorizations for medications, diagnostic tests, procedures, or surgeries to facilitate timely access to necessary treatments for patients.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Assisted with medical coding and billing tasks for office and surgical procedures
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Inventory management for main and satellite office
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Administrative duties (e.g Answering telephones, booking office appointments, faxing medical records, insurance verification, and appointment confirmation)
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Prepares patient information and instructions regarding inpatient/outpatient surgical procedures
- Promoted positive clinic atmosphere by fostering open communication, daily huddles, actively participating in staff meetings, and providing constructive feedback on clinic operations.
- Triage phone calls and messages for four providers in busy surgical clinic, scheduling appointments, and handling patient inquiries.
Advanced Endoscopy Technician
UPMC Shadyside
07.2009 - 10.2012
- Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as technician.
- Set up endoscopy suites with equipment and supplies needed for procedures for seven providers.
Patient Care Technician
UPMC Montefiore
04.2008 - 07.2009
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Supported needs of up to twenty-five patients post-operatively.
Emergency Medical Technician
Transcare Ambulance
09.2001 - 04.2008
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Education
Bachelor of Science - Health Sciences
Liberty University
Lynchburg, VA05.2024
Associate of Science - General Studies
COMMUNITY COLLEGE OF ALLEGHENY COUNTY
PITTSBURGH, PA05.2012
PUBLIC SAFETY -
COMMUNITY COLLEGE OF ALLEGHENY COUNTY
PITTSBURGH, PA08.2001
HIGH SCHOOL DIPLOMA -
SCHENLEY HIGH SCHOOL
PITTSBURGH, PA06.1997
Skills
- Clinical Preceptor
- Surgical Coordinator
- EMR (EPIC)
- EPIC Super User
- Procedure Assistance (Manometry, HRA, Flexible Sigmoidoscopy)
- Critical thinking abilities
- Merit-based Incentive Payment System Knowledge)
- Customer Service
- Team building and supervision
- HIPAA Compliance
- Medical Records Management
- Microsoft Office
- NHA Certified Clinical Medical Assistant
- CPR Certified
- Patient Assessment
- Knowledge of ICD10 and CPT
- Billing and Coding
- Patient Advocacy
- Patient Scheduling/Registration
- Ability to maintain HIPPA Regulations
- Excellent Communication/Time Management
- Quality and Continuity of Care
- Insurance verification and Pre-authorization
- Infection Control
- Injections (Flu shot)
- Clinical Leadership
- Inventory and supply management
- Medical terminology knowledge
- Appointment Setting
- Compassionate
- Insurance Verification and Billing
Certification
- BASIC LIFE SUPPORT (CPR) 4/2025
- CCMA - Certified Clinical Medical Assistant# Q6N2X2A3 10/2024
Timeline
Certified Lead Medical Assistant/Surgical Coordinator
VHC-Colorectal Surgery
10.2012 - Current
Advanced Endoscopy Technician
UPMC Shadyside
07.2009 - 10.2012
Patient Care Technician
UPMC Montefiore
04.2008 - 07.2009
Emergency Medical Technician
Transcare Ambulance
09.2001 - 04.2008
Bachelor of Science - Health Sciences
Liberty University
Associate of Science - General Studies
COMMUNITY COLLEGE OF ALLEGHENY COUNTY
PUBLIC SAFETY -
COMMUNITY COLLEGE OF ALLEGHENY COUNTY
HIGH SCHOOL DIPLOMA -
SCHENLEY HIGH SCHOOL
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