Angela Shuta
Livingston,CA
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Cashier , Department Manager, OGP Associate
Walmart
Ceres, California
05.2020 - 02.2023
- Processed customer purchases at Walmart checkout lanes
- Scanned merchandise and verified prices during transactions
- Handled cash, credit, and debit payments
- Bagged items carefully for customer convenience
- Maintained clean, organized Walmart register area
- Supported self-checkout customers with payment issues
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Picked online grocery orders using store handheld devices and item locations.
- Verified product quality and expiration dates before bagging customer groceries.
- Substituted unavailable items with approved alternatives following store pickup standards.
- Organized cold, frozen, and dry items for accurate curbside order staging.
- Communicated with customers about order changes using store pickup procedures.
- Assisted team members with order flow during busy pickup periods.
- Maintained clean pickup areas, carts, and equipment throughout store shifts.
- Followed company safety, sanitation, and customer service guidelines in grocery pickup.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Recognized security risks to properly handle situations.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
Admissions Clerk (Specialty Clinic)
Stanislaus County Health Services Agency
Modesto, California
01.2018 - 02.2019
- Assisted customers with inquiries and complaints in a professional manner.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Reviewed paperwork for errors before submission and distribution.
- Verified accuracy of all paperwork prior to submission for processing.
- Performed data entry tasks to update customer accounts records.
- Utilized computer software programs to create reports, labels, forms.
- Scanned documents into digital formats ensuring accuracy of content.
- Prepared copies, reports, and correspondence for staff use
- Supported office clerical functions using word processing and other software, email and office machines.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Education
Bachelor of Arts - Psychology
San Diego State University
San Diego, CA 01.2000 - 06.2004
Skills
- Ability to work on my feet for long periods of time
- Able to lift 50 lbs
- Quick learner
- Able to work quickly and efficiently with thorough attention to detail
- Able to meet strict deadlines and high productivity goals
- Work under pressure
- Inventory control
- Effective communication
- Conflict resolution
- Employee training
- Order packaging
- Work ethic and integrity
Timeline
Cashier , Department Manager, OGP Associate
Walmart
05.2020 - 02.2023
Admissions Clerk (Specialty Clinic)
Stanislaus County Health Services Agency
01.2018 - 02.2019
Bachelor of Arts - Psychology
San Diego State University
01.2000 - 06.2004