Interacted with customers by phone, email, or in-person to provide information.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Maintained filing system and organized customer documents for easy retrieval of information.
Monitored office supplies and made arrangements for restocking of low-stock items.
Purchased and maintained office supplies.
Compiled and analyzed data to produce reports.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Material Handler
GXO
08.2019 - Current
Used hand-held scanners and physical logs to accurately track item movements.
Transported inventory items to appropriate locations.
Kept storage areas organized, clean, and secure to fully protect company assets.
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Packed items into appropriate containers for shipment.
Maintained clean, orderly work environment free of hazards.
Patient Care Coordinator
Belltone Hearing Center
05.2014 - 08.2019
Maintained confidentiality of patient data and condition to safeguard health information.
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Worked closely with patients to deliver excellent and direct individualized patient care.
Delivered excellent patient experiences and direct care.
Upheld confidentiality requirements and regulatory compliance guidelines.
Worked with patients to schedule tests and procedures.
Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
Provided support and guidance to patients and families to navigate healthcare systems.
Answered incoming calls, scheduled appointments and filed medical records.
Greeted and assisted patients with check-in procedures.
Engaged with patients to provide critical information.
Education
No Degree - Certificate Of Technical Achievement Office Skills
Professional Office Skills Program
Lafayette IN
08.2008
High School Diploma -
Frankfort Hight School
Frankfort In
05.1989
Timeline
Clerk Two
GXO Company
08.2019 - Current
Material Handler
GXO
08.2019 - Current
Patient Care Coordinator
Belltone Hearing Center
05.2014 - 08.2019
No Degree - Certificate Of Technical Achievement Office Skills