Experienced, dependable, and adaptable payroll manager with strong background in process improvement. Leader in change management and highly skilled in accurate, efficient payroll processing. Recognized expert in managing full payroll cycle for hourly, salaried, 1099, and executive employees. Experience in processing multiple employee identification numbers. Efficient Payroll Administrator knowledgeable about managing payroll for up to 9000 employees each period. Adept at reviewing and correcting records, processing payments and funding accounts. Ready to bring 20+ years of progressive experience to a new permanent role.
Overview
16
16
years of professional experience
Work History
Senior Payroll Analyst
Addison Group
05.2023 - Current
Ensure accurate and timely processing of payroll updates, including new hires, terminations, and changes to pay rates for both North America and International employees using ADP Workforce Now and ADP Globalview.
Accurately process annual increases and bonuses and enter changes into payroll / HR system.
Quickly and efficiently supply employees with requested information, such as W2 replacement, employment verifications, and paid time off questions.
Identify and recommend updates to payroll processing software, systems, and procedures
Oversee all monthly, quarterly, and year-end tax reporting and state filings
Prepare and maintain accurate records and reports of payroll transactions.
Ensure compliance with federal, state, and local payroll, wage, and hour laws and best practices
Facilitate audits by providing auditors with records and documentation.
Integrated newly acquired companies into existing payroll systems while ensuring full compliance with relevant tax laws.
Conducted annual salary reviews to ensure fair compensation across the organization based on market trends and internal benchmarks.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Processed payroll garnishments such as tax liens and child support.
Responded to employee inquiries to provide assistance with payroll-related questions via payroll help ticket system.
Collaborated with HR and Finance departments for seamless integration of new hires into the payroll system.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Managed time efficiently in order to complete all tasks within deadlines.
Developed and maintained relationships with outside vendors to acquire mutually beneficial contracts.
International Hurman Resource Specialist
IBM
08.2017 - 05.2023
Provide accurate and timely end-to-end payroll processing for 500 employees for Japan, South Korea and India including tax payments and related filings using ADP Streamline- Global view
Ensure company pay practices are compliant with local employment laws by reviewing payroll processes and procedures
Enforce payroll-related policies, procedures, and regulations and adhere to company and governmental policies
Improved employee discrepancy resolution by implementing process improvements and streamlining procedures
Quickly and efficiently respond to employee and management inquiries, escalating to HR manager as appropriate
Partner with local sites on HR activities, including new hire on-boarding, employee life cycle changes, and off-boarding
Maintain HR policies and objectives and ensure alignment with company objectives
Create and maintain operational metrics for key processes
Provide insight into payroll processing audits in collaboration with office managers.
Managed vendor relationships, resulting in improved product quality and reduced lead times for essential materials.
Payroll Administrator - Contractor
Accounting Now
07.2016 - 08.2017
Provided effective leadership, development, coaching, and guidance to a team of two payroll professionals
Assist in processing 1500 employees via ADP Enterprise on a biweekly basis
Provided effective leadership, development, coaching, and guidance to a team of two to five payroll specialists
Conducted assessments of previous payroll processes and implemented changes to ensure Sarbanes-Oxley compliance
Collaborated with management team to develop and maintain effective internal controls over payroll operations
Collaborated with HR to support human capital and organizational effectiveness programs and initiatives
Effectively collaborated with cross-functional areas (benefits, finance, legal, IT, etc.) on system installation, changes, vendor interfaces, data requirements, system testing, audits, financial processing, and reporting
Proactively provided reports, conducted analysis, and made recommendations on several payroll-related areas, including wage and salary, time and attendance tracking, benchmark reporting, and 401(k) and regulatory audits
Maintained physical and computerized reports and written and audible records to comply with regulatory guidelines and record-retention procedures.
Maintained strict confidentiality when handling sensitive employee information, protecting privacy rights at all times.
Maintained confidentiality of employee records and payroll information.
Provided exceptional customer service by addressing client inquiries promptly and effectively resolving issues.
Developed and implemented payroll procedures to streamline workflow.
Assisted management in developing and tracking payroll budgets.
Processed manual checks for employees in accordance with company policies.
Updated employee files with new details such as changes in address or salary levels.
Processed timecards and payroll data for team of employees.
Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
Managed complex payrolls for multiple clients, ensuring accurate and timely payments to employees.
Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
Audited timesheets and payroll records for accuracy.
Payroll Manager
Pinnacle Payroll Solutions
05.2012 - 06.2016
Provided effective leadership, development, coaching, and guidance to team of one payroll specialist
Assist in processing client’s payrolls (approx
1000 employees) via APEX system on a weekly, biweekly, and semi-monthly basis
Interpreted payroll-related company policies and government regulations and ensured company compliance
Prepared detailed client reports, such as general ledger, payroll, and tax reports
Assisted with new client conversion and transition from implementation to ongoing processing
Ensured accuracy of payroll and taxes by reviewing daily Agency Check Warehouse checks and reports
Processed daily ACH files, direct deposits, reversals, and manual ACH transfers through third-party procedures
Paid and filed accurate tax returns on time in accordance with agency, region, and client requirements.
Conducted financial due diligence on potential investments and acquisitions.
Calculated deductions and processed payroll for employees.
Utilized financial software to prepare consolidated financial statements.
Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Spearheaded efforts to reconcile historical payroll discrepancies, resulting in improved relationships with affected employees and restored trust in the system.
Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Payroll Manager
Comerica Bank
12.2007 - 03.2012
Provided effective leadership, development, coaching, and guidance to a team of four payroll professionals
Enforced payroll-related policies, procedures, and regulations and adhered to company, government, and Sarbanes-Oxley compliance
Ensured payroll workload met operational requirements and managed bi-weekly, multi-state payrolls of 9,000 employees, ensuring accuracy, compliance, and timely delivery
Monitored accurate processing of staff changes, and prepared and reviewed payroll account reconciliations
Ensured all payroll information and records were maintained in accordance with statutory requirements
Supported all internal and external audits related to payroll and interpreted new legislation affecting payroll
Managed system conversion from Ceridian HPW to ADP Enterprise, overseeing five-person team during implementation project
Managed both stock options and restricted stocks transactions
Drove all year-end payroll processes, including company-specific and compliance-related activities, year-audits and W-2 audits, and W-2 processing and distribution
Provide various reports via (ADP Enterprise) to upper management as needed
Processed Canada monthly payroll via ADP Workforce Now.
Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
Assisted in budget planning by providing accurate forecasts of personnel costs for the upcoming fiscal year.
Successfully transitioned from a manual to an electronic payment system for direct deposit enrollments, reducing paper waste within the organization.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
Education
Bachelor of Arts in Business Administration / Management and Accounting - Business Management
Northwood University
Cedar Hill, TX
05.2003
Skills
Payroll Management
Implementation
Vendor Relations
Tax Reporting
Payroll Completion
Data Evaluation
Ceridian Source 500
Ceridian HPW
SAP-Success Factors
HRIS Applications Proficiency
ADP Workforce Now
ADP Globalview
Paycom
Apex
UltiPro
Kronos
E-Time Software
Workday
Awards
Earned leadership award for outstanding accomplishments for successfully completing integration project.
Timeline
Senior Payroll Analyst
Addison Group
05.2023 - Current
International Hurman Resource Specialist
IBM
08.2017 - 05.2023
Payroll Administrator - Contractor
Accounting Now
07.2016 - 08.2017
Payroll Manager
Pinnacle Payroll Solutions
05.2012 - 06.2016
Payroll Manager
Comerica Bank
12.2007 - 03.2012
Bachelor of Arts in Business Administration / Management and Accounting - Business Management