Angela Simington
Independence,MO
Summary
Compassionate caregiver with extensive experience at Addus Home Health Care, skilled in personal hygiene assistance and care plan development. Proven ability to enhance client well-being through effective communication and tailored interventions. Recognized for fostering independence and maintaining a safe environment, ensuring high-quality care for diverse needs.
Overview
6
6
years of professional experience
Work History
Elderly Caregiver
Addus Home Health Care
Independence, MO
03.2023 - Current
- Assisted elderly clients with daily living activities, ensuring comfort and safety.
- Supported medication management by organizing dosages and reminding clients of schedules.
- Developed and maintained trusting relationships with clients through effective communication.
- Monitored client's physical and emotional well-being, reporting changes to healthcare professionals.
- Created engaging activities tailored to client interests to promote cognitive stimulation.
- Provided companionship, reducing feelings of loneliness and enhancing overall quality of life.
- Maintained a clean, safe environment by adhering to hygiene protocols and safety standards.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Assisted disabled clients to support independence and well-being.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Caregiver, Special Needs
Visiting Angles
Kansas City, MO
04.2024 - 03.2025
- Provided compassionate care and support for individuals with special needs, enhancing daily living activities.
- Assisted clients in achieving personal goals, fostering independence and self-esteem through tailored interventions.
- Developed and implemented individualized care plans in collaboration with families and healthcare professionals.
- Observed and documented client behavior to ensure accurate assessment of progress and needed adjustments.
- Trained new caregivers on best practices for supporting individuals with diverse special needs effectively.
- Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
Customer Care Representative
Alorica
Remote
01.2020 - 07.2023
- Resolved customer inquiries through multiple channels, enhancing satisfaction and loyalty.
- Trained new representatives on product knowledge and customer service protocols.
- Led initiatives to streamline issue resolution processes, improving response times.
- Analyzed customer feedback to identify trends and recommend service improvements.
- Managed high call volume with exceptional professionalism and efficiency.
- Mentored junior staff, fostering a culture of continuous improvement in customer care practices.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Team Leader
Piston Automotive
Kansas City, MO
06.2019 - 11.2021
- Led team in daily operations to enhance workflow efficiency and productivity.
- Implemented process improvements, reducing operational delays and increasing overall output quality.
- Mentored junior staff, fostering skill development and enhancing team performance standards.
- Coordinated project timelines, ensuring alignment with strategic objectives and deadlines.
- Facilitated communication between cross-functional teams to streamline project execution and resolve issues promptly.
Education
Associate of Science - Health Administration Services
Colorado Technical University
Colorado Springs, CO03-2024
Bachelor of Science - Health Management
Colorado Technical University
Colorado Springs, CO08-2026
High School Diploma -
Fort Osage High School
Independence, MO05-2016
Skills
- Personal hygiene assistance
- Documentation and reporting
- Meal preparation
- Compassionate caregiving
- Time management
- Clear communication
- Patient care
- End-of-life care
- Safe patient transportation
- Medical appointment coordination
- Care plan assessment
- Care plan development
Timeline
Caregiver, Special Needs
Visiting Angles
04.2024 - 03.2025
Elderly Caregiver
Addus Home Health Care
03.2023 - Current
Customer Care Representative
Alorica
01.2020 - 07.2023
Team Leader
Piston Automotive
06.2019 - 11.2021
Associate of Science - Health Administration Services
Colorado Technical University
Bachelor of Science - Health Management
Colorado Technical University
High School Diploma -
Fort Osage High School