Angela Simmons
WALGREENS
Shreveport,LA
1
Certification
8
years of professional experience
Results-oriented Retail Professional skilled in delivering outstanding customer service and managing cash transactions. Strong communication and organizational abilities enhance team collaboration and resolve customer inquiries effectively. Focused on driving operational efficiency and improving customer satisfaction through teamwork and adaptability.
Work History
Customer Service Cashier/ Pharmacy Cashier
6 Years 5 Months- Executed accurate and efficient processing of customer transactions utilizing point-of-sale systems.
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Monitored and verified inventory counts to uphold integrity of stock records.
- Assisted in the creation of promotional displays, attracting customer attention and boosting sales.
- Acted as a dependable backup during staffing shortages in pharmacy and store operations.
- Managed prescription drop-off and pick-up operations, prioritizing adherence to HIPAA regulations and enhancing service efficiency.
- Coordinated efforts to obtain patient prescription statuses, ensuring alignment between physicians and pharmacists for optimal order accuracy.
Pharmacy Technician
1 Year- Delivered exceptional customer service to patients and healthcare professionals, fostering positive relationships and ensuring a supportive pharmacy environment.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction.
- Safeguarded patient confidentiality while managing sensitive records and data, reinforcing trust in pharmacy services.
- Selected drug and quantity, delivering items to pharmacist for review and dispensing.
- Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations.
- Maintained patient confidentiality when handling records and sensitive data.
- Complied with state regulations to maintain safe, clean pharmacy.
- Handled payment processing for prescription orders using POS systems, ensuring accurate transactions and contributing to smooth pharmacy operations.
Education
Diploma - Pharmacy Technician
- Presidents List
- Director's List
- Honor Roll
Associate of Occupational Studies - Medical Assisting
- Dean's List Recognition
- Perfect Attendance Award
Skills
POS system operation
Prescription verification
HIPAA compliance
Inventory management
Merchandise restocking
Medication dispensing
Pharmacy inventory management
Prescription accuracy
Time management
Medication counseling
Certification
Florida Board of Pharmacy RPT #91240
Timeline
Customer Service Cashier/ Pharmacy Cashier
WALGREENS
2020.02 - 2026.07Read More
Pharmacy Technician
CVS PHARMACY
2018.11 - 2019.11Read More
Remington College
Diploma from Pharmacy Technician
Read More
Career Technical College
Associate of Occupational Studies from Medical Assisting
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