Angela Sireci
Ocean View,NJ
Summary
Professional admissions leader skilled in driving enrollment growth and enhancing student recruitment strategies. Known for fostering collaborative environments, delivering impactful results, and adapting to evolving institutional needs. Expertise in data analysis, strategic planning, and relationship-building, paired with results-driven approach and commitment to excellence. Proficient in managing teams, streamlining processes, and ensuring seamless admissions experience.
Overview
20
20
years of professional experience
Work History
Director of Admissions
Renewed Light
03.2024 - 10.2024
- Managed admissions department employees and office functions.
- Established and enforced policies and procedures
- Trained admissions employees on office and administration processes.
- Increased admissions rates by implementing targeted marketing strategies and outreach efforts.
- Mentored junior admissions staff members by providing valuable guidance and sharing insights gained from years of experience in the field.
- Improved policies and procedures to maximize client safety and security.
- Collaborated with faculty, staff to identify and address institutional challenges.
- Improved communication workflows between admissions staff and applicants, resulting in faster response times and increased satisfaction among prospective client.
- Conducted thorough reviews of client files, making informed decisions on admission offers while maintaining institutional standards and goals.
Admissions Supervisor
Enlightened Solutions
05.2018 - 02.2022
- Answered phone calls on a 24-hour Crisis line and performed initial phone screening coordination for patients seeking inpatient and/or outpatient treatment in an empathetic, understanding manner
- Communicated with patients, loved ones and professionals to help identify appropriate level of care and locate the appropriate program that corresponds with need/location
- Utilized a bio-psycho-social assessment to determine each client's specific need for treatment
- Communicated directly with emergency departments, crisis teams, law enforcement agencies, and other providers/agencies to coordinate admissions
- Obtained all necessary clinical information and clearances from healthcare providers to tailor clients' profiles according to individual needs
- Communicated with Admissions team in each facility to confirm bed availability and relay information regarding any specials needs accommodations
- Verified patients' insurance coverage via Navinet and resolved any issues or barriers through coordination with the Verification of Benefits team
- Collected payments and managed accurate financial records for company and patients in correspondence
- Scheduled and coordinated transportation for patients utilizing company transportation as well as public transportation such as Airline and/or Train
- Performed outreach to patients and/or loved ones who request information via Hub-Spot Web- Inquiries
- Performed outreach to patients for appointment reminders via phone call, text, and/or email
- Referred clients to outside resources as needed.
Contact Center Care Advocate/Intake Specialist
RECOVERY CENTERS OF AMERICA
01.2017 - 01.2018
- Answered phone calls on a 24-hour Crisis line and performed initial phone screening coordination for patients seeking inpatient and/or outpatient treatment in an empathetic, understanding manner
- Communicated with patients, loved ones and professionals to help identify appropriate level of care and locate the appropriate program that corresponds with need/location
- Utilized a bio-psycho-social assessment to determine each client's specific need for treatment
- Communicated directly with emergency departments, crisis teams, law enforcement agencies, and other providers/agencies to coordinate admissions
- Obtained all necessary clinical information and clearances from healthcare providers to tailor clients' profiles according to individual needs
- Communicated with Admissions team in each facility to confirm bed availability and relay information regarding any specials needs accommodations
- Verified patients' insurance coverage via Navinet and resolved any issues or barriers through coordination with the Verification of Benefits team
- Collected payments and managed accurate financial records for company and patients in correspondence with Fin Pay, a team of Payment Specialists
- Scheduled and coordinated transportation for patients utilizing company transportation as well as public transportation such as Airline and/or Train
- Performed outreach to patients and/or loved ones who request information via Hub-Spot Web- Inquiries
- Performed outreach to patients for appointment reminders via phone call, text, and/or email
- Referred clients to outside resources as needed.
Cafe Manager
BALA CATERING
01.2013 - 01.2015
- Provided customers with service in a high-volume, fast-paced atmosphere
- Exceeded guest expectations by anticipating customers' needs
- Used down time to stock materials, do prep work, answer calls
- Arrived early, stayed late, worked over-time & held a perfect attendance record leading to constant recognition by management.
Personal Assistant/Clerk
NAULTY, SCARICAMAZZA & McDEVITT, Ltd
01.2011 - 01.2013
- Prepared and processed legal documents
- Copied and organized documents attorney will use at deposition
- Completed and organized exhibits used by attorneys after deposition
- Prepared trial binders with important documents and kept updated until trial time
- Prepared indexes for relevant portions of the files
- Typed and prepared reports and other written materials from source documents and transcription (hand written, Verbal)
- Prepared and sent out hand deliveries, mass mailings and overnight deliveries
- Maintained files and reports using manual and computerized filing systems
- Sorted, labeled, filed and retrieved documents.
Receptionist
UNIVERSITY STAND-UP OPEN MRI
01.2005 - 01.2007
- Assisted Customers in a fast-paced atmosphere that catered to an upscale clientele
- Coordinated computerized appointment calendar for a staff of 15
- Performed register duties as well as answered 100+ telephone calls/day.
Education
Community College of Philadelphia
Philadelphia, PA01.2013
Frankford High School
Philadelphia, PA01.2003
Skills
- Compliance Monitoring
- Integrity and Trustworthiness
- Admissions oversight
- Personnel Management
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Organizational Skills
- Active Listening
- Leadership Development
- Self Motivation
- Crisis Management
Timeline
Director of Admissions
Renewed Light
03.2024 - 10.2024
Admissions Supervisor
Enlightened Solutions
05.2018 - 02.2022
Contact Center Care Advocate/Intake Specialist
RECOVERY CENTERS OF AMERICA
01.2017 - 01.2018
Cafe Manager
BALA CATERING
01.2013 - 01.2015
Personal Assistant/Clerk
NAULTY, SCARICAMAZZA & McDEVITT, Ltd
01.2011 - 01.2013
Receptionist
UNIVERSITY STAND-UP OPEN MRI
01.2005 - 01.2007
Frankford High School
Community College of Philadelphia