Enthusiastic and highly motivated professional seeking a challenging position that will leverage diverse skill set, foster continuous personal and professional development, and provide stability in a dynamic work environment. Committed to contributing expertise and dedication to achieve organizational goals while ensuring personal growth and financial stability.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Teacher
Dallas Independent School District
Dallas, Texas
07.2020 - Current
Demonstrated commitment to providing quality education by developing and implementing dynamic lesson plans aligned with curriculum guidelines
Teaching approach was inclusive, catering to diverse learning styles and abilities within classroom
Conducted regular assessments to gauge student progress, adapting instructional methods to address individual needs
Open and effective communication with students, parents, and colleagues was priority, contributing to creation of collaborative and supportive educational community
Successfully managed classroom behavior and applied conflict resolution strategies to maintain positive and respectful learning atmosphere
Actively participating in professional development opportunities, stayed informed about educational trends and best practices
Collaborating with fellow educators, contributed to development and implementation of school-wide initiatives aimed at improving student performance and engagement.
Substitute Teacher
Dallas Independent School District
Dallas, Texas
10.2019 - 05.2020
Played crucial role in maintaining conducive and engaging learning environment in absence of regular classroom instructors
Responsibilities included following lesson plans provided by teachers, effectively communicating, and adapting to diverse classroom settings, and ensuring continuity in educational process
Demonstrated flexibility in managing various grade levels and subjects, fostering positive relationships with students while maintaining classroom discipline
Quick adaptability and able to think on feet were essential skills, allowing seamlessly integrate into different educational settings and provide meaningful instruction
Communicated efficiently with school staff and administrators, ensuring smooth transition between regular teachers and substitutes
Embraced responsibility of upholding school's educational standards and contributing to positive and enriching experience for students during teacher absences.
Security Guard
Securitas
Dallas, Texas
04.2016 - 10.2019
Responsible for maintaining safe and secure environment for clients, employees, and visitors at assigned locations
Conducted regular patrols, monitoring premises to prevent and detect signs of intrusion and ensure protection of property and assets
Utilized advanced surveillance and monitoring equipment, vigilantly observed for any suspicious activities or safety hazards, promptly addressing and reporting incidents as necessary
Effectively controlled access to restricted areas, verifying credentials and aiding authorized personnel as needed
Provided exceptional customer service, assisting visitors with inquiries and requests in courteous and professional manner
Collaborated closely with team members and law enforcement agencies, responded to emergencies and crisis situations, implementing appropriate security protocols to mitigate risks and maintain order
Strong communication skills, keen attention to detail, and ability to remain calm under pressure were essential in fulfilling responsibilities of role and ensuring overall safety and security of premises.
Texas Works Advisor II
State of Texas
Dallas, TX
11.2013 - 10.2019
Diligently carried out eligibility interviews and assessments for various state assistance programs, including SNAP (Supplemental Nutrition Assistance Program), TANF (Temporary Assistance for Needy Families), and Medicaid
Utilized comprehensive knowledge of program guidelines and regulations, accurately determined clients' eligibility for benefits, ensuring adherence to state policies and procedures
Proficiently managed caseloads, processing applications, conducting thorough reviews, and maintaining detailed records of client interactions and program documentation
Provided excellent customer service, addressing inquiries and concerns from clients with professionalism and empathy
Collaborating closely with team members and agency partners, contributed to efficient operation of benefits delivery system and upheld agency's commitment to supporting individuals and families in need
Attention to detail, strong analytical skills, and dedication to service excellence were instrumental in facilitating access to vital resources for eligible Texans.
Clerk
City of Dallas
Dallas, Texas
10.2009 - 05.2010
Provided essential administrative support to ensure efficient operation of program and delivery of services to eligible participants
Responsible for greeting clients, answering inquiries, and scheduling appointments, demonstrating customer-focused approach to service delivery
Processed and maintained client files, verifying eligibility criteria and accurately documenting participant information in compliance with program regulations and confidentiality standards
Assisted with data entry, inventory management, and office organization tasks to facilitate smooth workflow and resource utilization
Collaborating with WIC staff and community partners, contributed to outreach efforts and program promotion initiatives to enhance accessibility and awareness of WIC services among eligible populations
Attention to detail, strong organizational skills, and dedication to serving needs of program participants were instrumental in supporting mission of WIC program and promoting maternal and child health within community.
Corrections Officer
Dawson State Jail
Dallas, Texas
05.2009 - 05.2010
Played crucial role in maintaining safety and security within facility while upholding standards of correctional system
Responsibilities included conducting routine security checks, enforcing facility rules and regulations, and monitoring inmate activities to prevent disturbances and ensure compliance with institutional policies
Maintained control and order during daily operations, responding promptly to emergencies, incidents, and conflicts as necessary
Conducted searches for contraband, weapons, and prohibited items, employing thorough inspection techniques and adherence to established protocols
Collaborating with fellow officers and supervisory staff, participated in team-based initiatives to address security challenges, implement disciplinary measures, and support rehabilitation efforts for incarcerated individuals
Effective communication, vigilance, and adherence to professional standards, contributed to overall safety, security, and effective management of Dawson State Jail, promoting secure environment conducive to rehabilitation and reintegration of offenders into society.
Civilian Police Technician
Dallas Police Department
Dallas, Texas
04.2009 - 10.2009
Played vital role in supporting law enforcement operations and promoting public safety within community
Provided administrative and technical assistance to sworn police officers, contributing to efficiency and effectiveness of departmental functions
Responsibilities included processing and analyzing various types of evidence, such as fingerprints, DNA samples, and other forensic materials, using specialized equipment and procedures to aid in criminal investigations
Maintained accurate records and documentation related to case files, evidence custody, and court proceedings, ensuring compliance with departmental policies and legal requirements
Assisted with crime scene management, evidence collection, and documentation, adhering to established protocols and chain of custody procedures
Collaborating closely with detectives, prosecutors, and other law enforcement agencies, facilitated information sharing and coordination efforts to support successful resolution of criminal cases
Attention to detail, technical proficiency, and commitment to upholding ethical standards were instrumental in contributing to department's mission of protecting and serving community.
Office Manager/Paralegal
Nwkoye Law Offices
Fort Worth, Texas
02.2008 - 06.2009
Played pivotal role in ensuring efficient operation of firm while providing essential legal support to attorneys and clients
Responsibilities encompassed diverse range of tasks, including office administration, client communication, case management, and legal research
Oversaw daily office operations, including scheduling appointments, managing correspondence, and maintaining office supplies and equipment
Facilitated effective communication between attorneys, staff, and clients, ensuring prompt responses to inquiries and efficient resolution of client concerns
Managed billing and invoicing processes, coordinated staff schedules, and implemented organizational systems to enhance workflow efficiency and productivity
Provided comprehensive legal support to attorneys in various aspects of case preparation and management
Conducted legal research, drafting legal documents such as pleadings, motions, and correspondence, and assisting with case filings and court proceedings
Collaborated closely with attorneys to gather relevant case information, organize discovery materials, and prepare for client meetings and court appearances
Contributed to successful representation of clients and overall effectiveness of firm's legal services.
Federal Reserve Law Enforcement Officer
Federal Reserve Bank of Dallas
Dallas, Texas
05.2006 - 01.2008
Held critical position in ensuring safety and security of bank's premises, personnel, and assets
Primary responsibility was to protect integrity of Federal Reserve System and uphold federal laws and regulations within bank's jurisdiction
Maintained visible and vigilant presence to deter criminal activity, enforcing security protocols, and responding promptly to incidents or emergencies
Conducted regular patrols of bank's facilities, including interior and exterior areas, to identify and mitigate potential security risks
Monitored access points, screened visitors, and controlled entry and exit procedures to safeguard against unauthorized entry or suspicious activity
Collaborated closely with local law enforcement agencies, federal authorities, and other stakeholders to coordinate security measures and respond effectively to security threats or breaches
Strong commitment to professionalism, integrity, and adherence to established protocols, contributed to overall security posture of Federal Reserve Bank of Dallas and protection of its personnel, assets, and operations.
Patrolled assigned areas to prevent and detect roadway crimes
Initiated collaboration between community members and police department to strengthen communication and trust
Talked regularly with citizens to establish rapport and become familiar presence in area
Assistant Club Director at Boys & Girls Club of Greater Dallas / Dallas Independent School DistrictAssistant Club Director at Boys & Girls Club of Greater Dallas / Dallas Independent School District
Educational Diagnostician at Dallas Independent School District-DISD, Life School, Lancaster Central OfficeEducational Diagnostician at Dallas Independent School District-DISD, Life School, Lancaster Central Office