Angela Smith
Lodi,CA
Summary
Friendly and prompt Administrative Assistant with good hands in using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
City Of Lodi-Hutchins Street Square
07.2018 - Current
- Answer phones, ticket sales for special events, cash/credit card handling and general office duties.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Welcomed patrons and immediately offered assistance by asking open-ended questions.
- Kept accounts in balance and ran daily reports to verify totals.
HR Senior Administrative Assistant
San Joaquin Regional Transit District
05.2022 - 09.2023
- On contract with San Joaquin Regional Transit District (RTD).
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Maintained office supplies, distributed mail, and processed invoices for payment.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
HR Assistant
AgreeYa Solutions
03.2021 - 05.2022
- On assignment with San Joaquin Region Transit District (RTD).
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Maintained office supplies, distributed mail, and processed invoices for payment.
- Interviewed candidates and conducted background checks and verification.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
Adjudicator Biller
Omnicare/CVS Pharmacy
08.2016 - 07.2018
- Process claims in a timely manner, answer phones, fax, and copy documents.
- The process of transmitting claims in advance of delivery to ensure payment will be remitted; Job function responsible for resolving any claim rejections that would otherwise prevent the pharmacy from a timely payment, this is typically performed by real-time with Medicaid and Third Party payers and even Facility payers using a pricing compliance system.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours; night, weekend, and holiday shifts.
Administrative Assistant
LaborMAX Staffing
08.2015 - 11.2016
- Answer phones.
- Maintain vendor/customer files, general office duties.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Executed record filing system to improve document organization and management.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Business Office Manager
Arbor Place Assisted Living
02.2014 - 06.2015
- Answer phones.
- Maintain resident/employee files, Medical filing, and general office duties.
- Transport residents to/from appointments.
- Prepare, review, and interpret monthly financial statements.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Receptionist/Driver
The Meadows Senior Living
10.2013 - 02.2014
- Answer phones, maintain resident/employee files, filing, daily menus & activities, general office duties,
- Vehicle inspection, drove residents to/from appointments/special events.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Collected, sorted, distributed and sent mail and packages.
Medical Records Clerk (Externship)
Golden Living Center
04.2013 - 06.2013
- Maintained patient records and charts, pulled and faxed records, photo copied and filed charts.
- Created new physical and computer-based files.
- Reviewed charts and flagged incomplete or inaccurate information.
- Adhered to all facility, company and legal guidelines.
- Input data into computer programs and filing systems.
School Bus Driver
Elk Grove Unified School District
07.2008 - 02.2012
- Performed daily vehicle inspections, completed daily reports / logs, transported students and tracked special activities.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
School Bus Driver
Napa Valley Unified School District
01.2004 - 06.2007
Education
Diploma - Medical Office Specialist
Kaplan College
Sacramento, CA06.2013
No Degree - General Education, Early Childhood Development
Solano Community College
Fairfield, CASkills
- Alpha/Numeric Filing
- Typing /Data Entry
- Payroll
- Accounts Receivable/Accounts Payable
- Billing, Coding
- CPT
- ICD-9
- Scheduling
- Credit/Check/Cash handling
- General office duties
- Excel
- Microsoft Office –Word
- Microsoft Office
- Sensitive Information Handling
- Mail sorting/handling
- Telephone etiquette
- Multi-line phones
- Office organization
- Administrative support
- Meeting scheduling
Timeline
HR Senior Administrative Assistant
San Joaquin Regional Transit District
05.2022 - 09.2023
HR Assistant
AgreeYa Solutions
03.2021 - 05.2022
Administrative Assistant
City Of Lodi-Hutchins Street Square
07.2018 - Current
Adjudicator Biller
Omnicare/CVS Pharmacy
08.2016 - 07.2018
Administrative Assistant
LaborMAX Staffing
08.2015 - 11.2016
Business Office Manager
Arbor Place Assisted Living
02.2014 - 06.2015
Receptionist/Driver
The Meadows Senior Living
10.2013 - 02.2014
Medical Records Clerk (Externship)
Golden Living Center
04.2013 - 06.2013
School Bus Driver
Elk Grove Unified School District
07.2008 - 02.2012
School Bus Driver
Napa Valley Unified School District
01.2004 - 06.2007
Diploma - Medical Office Specialist
Kaplan College
No Degree - General Education, Early Childhood Development
Solano Community College
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