Angela Smith
Raeford,NC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Next Step Developmental Learning
06.2023 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Collaborated with Cape Fear and Sandhills CDSA to establish speech and play therapy services for children.
Preschool Lead Teacher
Next Step Child Care Center
04.2018 - 06.2023
- Built strong relationships with parents, providing regular updates on student progress and addressing concerns promptly.
- Promoted a positive classroom environment, fostering respect, empathy, and teamwork among students.
- Served as a mentor for new teachers, offering guidance on lesson planning, classroom management techniques, and parent communication strategies.
- Enhanced student learning experiences by incorporating hands-on activities and group projects into lesson plans.
- Developed weekly lesson plans and activities to engage children and promote learning.
Cashier
Sam’s Club
05.2012 - 05.2016
- Provided efficient and courteous service to customers
- Delivered service excellence through all points of contact
- Provided product information and resolved concerns to assist customers
- Greeted and informed customers of products, fostering positive store experiences
- Built and maintained positive working relationships with co-workers.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Education
Bachelor of Arts - Sociology
Fayetteville State University
05.2023
Skills
Office Administration
Scheduling and calendar management
Deadline-oriented
Time Management
Customer and client relations
Critical Thinking
Professional Communication
Research
Document Scanning
Confidentiality handling
Telephone reception
Human Resources
Microsoft Office Suite
Certification
Understanding the Human Resource Function(2024)
Administrative Assistant Applications(2024)
CPR/FIRST AID (2023)
Timeline
Administrative Assistant
Next Step Developmental Learning
06.2023 - Current
Preschool Lead Teacher
Next Step Child Care Center
04.2018 - 06.2023
Cashier
Sam’s Club
05.2012 - 05.2016
Bachelor of Arts - Sociology
Fayetteville State University