Angela Smith
Spring,TX
Summary
Dedicated and compassionate healthcare professional with extensive experience as a Patient Care Technician and Temporary Nurse Assistant with a Basic Life Support (BLS) certification ensuring readiness to respond effectively to medical emergencies ,Skilled in patient observations, cannulation, hemodialysis machine setup, wound care, and vital signs monitoring. Proficient in medical terminology and knowledgeable about common disorders. Strong verbal and written communication skills with a demonstrated ability to collaborate effectively in multidisciplinary healthcare teams. Highly adaptable and committed to providing exceptional patient-centered care. Recognized for empathy, attention to detail, and ability to manage time efficiently. Seeking to leverage expertise and skills in a rewarding healthcare environment.
Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Care Technician
HCA Healthcare
10.2024 - Current
- Ensured compliance with safety protocols and infection control measures during treatments.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
- Streamlined workflow processes, improving efficiency in patient care delivery systems.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Supported patients' daily living activities, improving their hospital stay experience.
Care Assistant
Legacy at Falcon Point
10.2023 - 10.2024
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Followed safe lifting and transferring techniques to transport residents.
Patient Care Technician
DaVita Kidney Center
01.2022 - 10.2023
- Collect patient data: monitor and document status of vascular accesses, review lab work, patient observations, and seek guidance when levels are out of "normal" range for ESRD patients.
- Receive patient into treatment area. Weigh patient, take temperature and blood pressure pre and post dialysis. Document on all dialysis flow sheets.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Understand all duties related to dialyzer reuse: dialyzer cleaning and sterilization and equipment using chemicals, rinses, priming the dialyzers, attachment and installation of all required tubing, positioning of dialyzer, preparation of dialysate delivery system for dialysis, dialyzer connection and all pumps, alarm checks, monitor settings, dialyzer tests.
- Provide chronic hemodialysis therapy: recommends a dialysis plan for ultrafiltration to RN, initiate dialysis via approved accesses, observe all safety measures, monitor patient vital signs applicable to critically ill patients, administer fluid therapy or other appropriate treatments as directed, document activity appropriately.
- Review dialysis orders, notes general physical and mental condition of patient through observations and interview, provide data to determine compliance to dietary or medical regimen. Document observations appropriately
- Review dialysis orders, notes general physical and mental condition of patient through observations and interview, provide data to determine compliance to dietary or medical regimen. Document observations appropriately.
- Administer patient quality in a considerate, respectful manner.
- Perform the following only under the direction of an RN:
- Instruct patients in the care of fistulas and other open wounds.
- Review physician orders, and reinforce treatment care with patient
Temporary Nurse Assistant
ProMed Staffing Resources
11.2021 - 01.2022
- Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
- Planned, prepared or served meals to patients according to prescribed diets.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Checked patients' pulse, temperature and respiration.
- Transported individuals to medical appointments and assisted with errands.
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Provided entertainment and companionship through conversation, reading and board games.
- Monitored vital signs and medication use, documenting variances and concerning responses.
Temporary Nurse Assistant
Camelot Rehabilitation at Magnolia Park
09.2018 - 11.2021
- Demonstrated strong communication skills in patient interactions
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Recorded client status progress and challenges in logbooks and reports.
- Organized oral medications for clients following dosage and schedule requirements.
- Helped clients get in and out of beds and wheelchairs.
Sunshine Aid ( Personal Care Assistant)
Maison De Lafayette
04.2017 - 09.2018
- Delivered personalized care and support to patients, ensuring their comfort and well-being.
- Managed patient hygiene, nutrition, and vital sign monitoring with precision and attention to detail.
- Maintained a clean and sanitized environment in patient rooms and common areas.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
SALES CONSULTANT MANAGER
Fleur De Lis Candles
11.2014 - 04.2017
- Provided exceptional customer service, exceeding company sales targets and objectives.
- Conducted daily cash transactions and managed business accounts with accuracy and integrity.
- Implemented sales marketing campaigns to drive business growth and increase revenue.
- Trained new employees and conducted inventory audits to optimize store operations.
- Provided guidance and support to sales consultants on customer service techniques and sales strategies.
- Developed training materials for new recruits in the Sales Consultant role.
- Resolved customer complaints in a professional manner while maintaining strong client relationships.
- Worked closely with other departments throughout the organization to ensure efficient operations.
CUSTOMER SERVICE
Great American Steak
08.2013 - 12.2014
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
CUSTOMER / GUEST SERVICE REPRESENTATIVE
Hilton Hotel
01.2012 - 08.2013
- Greeted guests and provided information regarding hotel services, amenities, and local attractions.
- Verified reservations by phone or in person.
- Assisted guests with check-ins and check-outs in a timely manner.
- Provided assistance to guests throughout their stay.
- Resolved guest complaints in a professional manner.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Organized and cleaned lobby and reception areas, fostering strong visual presentation.
- Identified issues and established facts to produce practical decisions and solutions for guests.
HEALTHCARE SOCIAL WORKER
Jaba Enterprise Inc.
06.2010 - 12.2011
- Provided direct clinical social work services to individuals and families in a mental health setting.
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
- Developed individualized service plans with clients to address their identified goals.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
Education
High School Diploma -
Penn Foster
Chandler, AZ06-2022
CNA
Uncharted Territory Solutions
Houston, TX10-2024
Skills
- Patient Observation
- Vital signs monitoring
- Basic Life Support (BLS) Certification
- Sterilization techniques
- Mobility Assistance
- Clinical Training
- Patient observations
- Empathy and compassion
- Adaptability
- Hemodialysis machine setup
- Knowledge of medical terminology
- Verbal and written communication
- Cleaning and dressing of wounds
- Cannulating patients in a timely manner
- Infection control
- Blood glucose testing
- Catheter care
- ADL support
Certification
- CNA - Certified Nursing Assistant
Awards
- EMPLOYEE OF THE MONTH
- AWARDED A RAISE
- MOST VALUABLE EMPLOYEE
- PROMOTED TO SALES CONSULTANT MANAGER
Languages
English
Timeline
Patient Care Technician
HCA Healthcare
10.2024 - Current
Care Assistant
Legacy at Falcon Point
10.2023 - 10.2024
Patient Care Technician
DaVita Kidney Center
01.2022 - 10.2023
Temporary Nurse Assistant
ProMed Staffing Resources
11.2021 - 01.2022
Temporary Nurse Assistant
Camelot Rehabilitation at Magnolia Park
09.2018 - 11.2021
Sunshine Aid ( Personal Care Assistant)
Maison De Lafayette
04.2017 - 09.2018
SALES CONSULTANT MANAGER
Fleur De Lis Candles
11.2014 - 04.2017
CUSTOMER SERVICE
Great American Steak
08.2013 - 12.2014
CUSTOMER / GUEST SERVICE REPRESENTATIVE
Hilton Hotel
01.2012 - 08.2013
HEALTHCARE SOCIAL WORKER
Jaba Enterprise Inc.
06.2010 - 12.2011
High School Diploma -
Penn Foster
CNA
Uncharted Territory Solutions