Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
ProjectManager

ANGELA STALEY

Project Manager
Greensboro,NC

Summary

Resolute and focused Project Management Specialist with over 10 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail- oriented and adaptive collaborator with experience in enterprise business projects, email migrations, cloud transformation, network & storage upgrades. A dependable and diplomatic initiative-taker seeking to leverage background into a Project Management role.

Overview

12
12
years of professional experience
6
6
years of post-secondary education

Work History

Project Manager

Humana
Louisville, United States
06.2020 - Current
  • Designed project plans, determined resources, wrote timelines and generated project charters as part of project scope determination.
  • Lead all aspects of projects, from start to finish, so that it is completed on time and within budget.
  • Supported a variety of strategy projects that required coordination with many technical and non-technical teams supporting each line of business.
  • Documented Key Performance Indicators that would be the measure of staying aligned with business goals and project success.
  • Created communication plans with our business partners, as well as meeting with our vendor partners to understand their requirements for progression.
  • Adopted Agile mindset and revised project plans based on changing objectives of Sponsors & Stakeholders.
  • Tracked and evaluated project risk, issues, actions, and decisions throughout project life cycle. Took action to resolve operational problems and minimize delays.
  • Coordinated project staff to meet project priorities, allocated tasks, and target milestones.
  • Fostered relationships with vendors to promote positive working relationships
  • Reined in project costs while meeting key milestones
  • Oversaw high profile projects for by planning, designing, and scheduling phases
  • Built successful project plans covering objectives, resources and staffing to meet schedules
  • Reported collaborated and discussed with Business Leads on ground gained, looking ahead, issues, and or barriers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

IT Project Manager

360 a Converge Company
Norcross, GA
11.2013 - 04.2020
  • Managed multiple projects (+/-) 10 to 15 for various clients simultaneously and directed team efforts to achieve client technology project initiatives by using PMI methodologies.
  • Managed diverse teams consisting of Sponsors and IT Leads, Contract Engineers, and any Client preferred Vendors.
  • Goals were to ensure scope delivery, track scope creep, track and mitigate issues, remain on schedule and within budget
  • Established agreed upon communication plans by scheduling reoccurring cadence meetings and providing weekly status reports
  • Executed proof of concept implementations to validate product feasibility
  • Spear-head major migration projects for users, spanning desktop to mobile users and operating systems migrations, achieving on-time completion with 100% budget adherence
  • Annual managed project revenue averaged 1.2 Million
  • Maintained open and effective communications with project teams to increase productivity
  • Oversaw migration projects for 2000 users, in alignment with budget and time constraints
  • Assessed projects risk and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors, external dependencies, and potential roadblocks
  • Brought in additional project personnel and resources to meet expected demands
  • Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications
  • Updated project plans based on changing objectives, specifications, and staff availability
  • Developed and implemented hours utilization reports, RACI matrix, and Issue & Mitigation tracking reports to manage project data and keep leadership informed of progress
  • Prepared weekly status reports to update customers and senior management on current progress and constraints
  • Maintained close connection with project personnel to quickly identify and resolve problems
  • Used well-organized and implemented Microsoft project plan and waterfall methodologies to efficiently manage project needs
  • Delivered 20+ projects per year with consistent record of meeting timeline, scope, and budget requirements.

Project Manager

Yorel Integrated Solutions a Corus360 Company
Charlotte, NC
04.2011 - 10.2014
  • Oversaw project budgets ranging from $50,000 to $500,000.
  • Evaluated, monitored, and reported on work progression, while ensuring all tasks were conducted in compliance and in line with man-hour budget.
  • Maintained project schedules by managing deadlines and adjusting workflow as needed.
  • Arranged meetings between internal and external organizations and stakeholders, overseeing all logistical needs for over 50 personnel.
  • Wrote project documentation, facilitated meetings, and managed training initiatives for team of 25+ professional service engineers.
  • Prepared presentations for customers and staff members detailing project scope, progress, and results, enabling all parties to be aware of changes and milestones.
  • Recognized as Autotask subject matter expert and contributed to strategic company plans.
  • Documented all hours and budget expenses to keep fixed rate & time & material projects on budget and task.
  • Collaborated with Account Executives, Director of Professional Services, and PMO personnel to assess project technical requirements.
  • Encouraged team collaboration and motivated individual employees through listening with intention, giving positive reinforcement and technical recognition.

Education

MBA - Project Management

Keller Graduate School of Management
Charlotte, NC
02.2010 - 02.2012

Bachelor of Arts - Professional English

North Carolina A & T State University
Greensboro, NC
08.1991 - 05.1995

Skills

O365 Proficient

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Accomplishments

  • Microsoft O365 Migrations
  • Cisco Application Centric Infrastructure (ACI) Implementation
  • Data Center Migrations: Implementing Nutanix, Palo Alto, Juniper Solutions
  • SCCM Win10 Upgrade
  • DC Infrastructure Network, Storage Upgrades, & Migration of Data: HPE Servers, Nimble Storage, Microsoft SQL Clusters, and Veeam Backups
  • Virtualization Deployments: VMWare Implementation, Hyper-V to VMware Migration, and Citrix Virtual App Deployments
  • Local Administration Password Solution (LAPS Deployment)
  • Desktop Upgrades
  • Improved customer satisfaction ratings by 10% by creating an outbound call campaigns to document and resolve member pain points.
  • Resolved product issue through consumer testing.

Timeline

Project Manager

Humana
06.2020 - Current

IT Project Manager

360 a Converge Company
11.2013 - 04.2020

Project Manager

Yorel Integrated Solutions a Corus360 Company
04.2011 - 10.2014

MBA - Project Management

Keller Graduate School of Management
02.2010 - 02.2012

Bachelor of Arts - Professional English

North Carolina A & T State University
08.1991 - 05.1995
ANGELA STALEYProject Manager