Resolute and focused Project Management Specialist with over 10 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail- oriented and adaptive collaborator with experience in enterprise business projects, email migrations, cloud transformation, network & storage upgrades. A dependable and diplomatic initiative-taker seeking to leverage background into a Project Management role.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Project Manager
Humana
Louisville, United States
06.2020 - Current
Designed project plans, determined resources, wrote timelines and generated project charters as part of project scope determination.
Lead all aspects of projects, from start to finish, so that it is completed on time and within budget.
Supported a variety of strategy projects that required coordination with many technical and non-technical teams supporting each line of business.
Documented Key Performance Indicators that would be the measure of staying aligned with business goals and project success.
Created communication plans with our business partners, as well as meeting with our vendor partners to understand their requirements for progression.
Adopted Agile mindset and revised project plans based on changing objectives of Sponsors & Stakeholders.
Tracked and evaluated project risk, issues, actions, and decisions throughout project life cycle. Took action to resolve operational problems and minimize delays.
Coordinated project staff to meet project priorities, allocated tasks, and target milestones.
Fostered relationships with vendors to promote positive working relationships
Reined in project costs while meeting key milestones
Oversaw high profile projects for by planning, designing, and scheduling phases
Built successful project plans covering objectives, resources and staffing to meet schedules
Reported collaborated and discussed with Business Leads on ground gained, looking ahead, issues, and or barriers.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
IT Project Manager
360 a Converge Company
Norcross, GA
11.2013 - 04.2020
Managed multiple projects (+/-) 10 to 15 for various clients simultaneously and directed team efforts to achieve client technology project initiatives by using PMI methodologies.
Managed diverse teams consisting of Sponsors and IT Leads, Contract Engineers, and any Client preferred Vendors.
Goals were to ensure scope delivery, track scope creep, track and mitigate issues, remain on schedule and within budget
Established agreed upon communication plans by scheduling reoccurring cadence meetings and providing weekly status reports
Executed proof of concept implementations to validate product feasibility
Spear-head major migration projects for users, spanning desktop to mobile users and operating systems migrations, achieving on-time completion with 100% budget adherence
Annual managed project revenue averaged 1.2 Million
Maintained open and effective communications with project teams to increase productivity
Oversaw migration projects for 2000 users, in alignment with budget and time constraints
Assessed projects risk and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors, external dependencies, and potential roadblocks
Brought in additional project personnel and resources to meet expected demands
Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications
Updated project plans based on changing objectives, specifications, and staff availability
Developed and implemented hours utilization reports, RACI matrix, and Issue & Mitigation tracking reports to manage project data and keep leadership informed of progress
Prepared weekly status reports to update customers and senior management on current progress and constraints
Maintained close connection with project personnel to quickly identify and resolve problems
Used well-organized and implemented Microsoft project plan and waterfall methodologies to efficiently manage project needs
Delivered 20+ projects per year with consistent record of meeting timeline, scope, and budget requirements.
Project Manager
Yorel Integrated Solutions a Corus360 Company
Charlotte, NC
04.2011 - 10.2014
Oversaw project budgets ranging from $50,000 to $500,000.
Evaluated, monitored, and reported on work progression, while ensuring all tasks were conducted in compliance and in line with man-hour budget.
Maintained project schedules by managing deadlines and adjusting workflow as needed.
Arranged meetings between internal and external organizations and stakeholders, overseeing all logistical needs for over 50 personnel.
Wrote project documentation, facilitated meetings, and managed training initiatives for team of 25+ professional service engineers.
Prepared presentations for customers and staff members detailing project scope, progress, and results, enabling all parties to be aware of changes and milestones.
Recognized as Autotask subject matter expert and contributed to strategic company plans.
Documented all hours and budget expenses to keep fixed rate & time & material projects on budget and task.
Collaborated with Account Executives, Director of Professional Services, and PMO personnel to assess project technical requirements.
Encouraged team collaboration and motivated individual employees through listening with intention, giving positive reinforcement and technical recognition.