Angela Stclair

Dallas-Fort Worth Metroplex,TX

Summary

Empathetic and organized professional with a strong background in human resources, office management, and customer service. Proven ability to lead teams, improve employee retention, streamline operations, and manage stakeholder relationships. Skilled in onboarding, training, scheduling, and administrative coordination. Seeking a role in HR, operations, recruiting, or client success.

Work History

Office Manager

Upside Therapy and Evaluation Center

06.2020 - Current

Managed front office operations, provider communication, and customer service in a busy therapy center.
Oversaw scheduling, billing, insurance receipts, and document handling within Simple Practice EHR.
Coordinated marketing efforts using Mailchimp, LinkedIn, Facebook, and Canva, Increasing social media engagement by 15% in the last year.
Planned events, managed supplies, and maintained internal financial and referral spreadsheets.

Human Resources Manager

The Cleaning Force

08.2018 - 06.2020

Handled onboarding/offboarding using Bamboo HR, conducted interviews, and managed employee training and payroll (Bamboo HR) for over 50 employees.
Led sales initiatives, maintained Infusionsoft CRM data, and conducted team meetings.
Managed vendor relations, office cleanliness, and supply ordering.

Cap 1 Supervisor / Department Lead

Walmart

08.2012 - 08.2018

Supervised inventory, floor planning, and department management across multiple teams, consistently exceeding inventory accuracy targets.
Trained and coached employees, facilitated team meetings, and collaborated with vendors and management.

Education

Business/Managerial Economics

Garden City Community College

Psychology/Basic education

Collin County Community College

Bachelor's Degree - Psychology

Southern New Hampshire University

07.2024

Skills

Human Resources & Administration: Employee Relations & Retention, Onboarding & Offboarding, Scheduling & Payroll, Administrative Support
Operations & Project Management: Office & Operations Management, Project Coordination, Event & Vendor Coordination

Client & Stakeholder Engagement: Client Engagement & Communication
Technology & Marketing: CRM & EHR Systems, Google Workspace, Microsoft Office, Mailchimp, Canva, Social Media & Digital Communication Tools