Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Sweeney

Bean Station,Tennessee

Summary

Results-driven Billing Associate with extensive collections experience at Ameriteam. Proven ability to enhance data accuracy and expedite payment collection through effective communication and diligent follow-up. Skilled in data entry and deadline-oriented, I successfully reduced payment errors, optimizing billing processes and fostering collaboration across departments.

Overview

23
23
years of professional experience

Work History

Billing Associate

Ameriteam
01.2020 - Current
  • Evaluated aging reports to identify members to be included in monthly outbound collection calls.
  • Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers.
  • Reviewed full history of past due accounts and contacted client or attorney regarding collection, implementation of payment plan or pursuit of legal remedies on unpaid accounts.
  • Implemented proper execution of monthly collection letters and escalation process.
  • Updated pricing on orders in system to promote invoice accuracy for special items, agreements, substitutions and unauthorized deliveries.
  • Verified daily coupon extraction process to enable correct execution of process.
  • Functioned as key point of contact for billing data integrity matters for clients, vendors and various internal departments.
  • Designed and produced reports to highlight and explain collection issues and balances due, working with clients and attorneys simultaneously.
  • Researched portals issues related to non-payment within e-billing vendor portals.
  • Partnered with billing analyst department to investigate and remedy any gross margin trend issues.
  • Submitted alternate billing for clients belonging to special demographics using Software software portal, reconciled EOBs or denied claims and conducted accounts receivable follow-up.
  • Supported internal audits by maintaining organized records of all billing activities, ensuring documentation is readily available as needed for review purposes.
  • Expedited payment collection through diligent follow-up on overdue invoices, establishing a consistent communication protocol with clients.
  • Reduced processing time by implementing batch invoicing procedures for recurring charges or high-volume clients.
  • Maintained updated records of customer account information to ensure accurate and timely billing processes.
  • Enhanced team communication by maintaining open lines of dialogue between billing associates, account managers, and other stakeholders involved in the financial management process.
  • Elevated team performance through active participation in training sessions and staying current on industry developments related to billing practices or technologies used within the organization.
  • Optimized workflow efficiency through the implementation of digital document storage solutions for easy access to relevant files during the billing process.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Used data entry skills to accurately document and input statements.
  • Handled account payments and provided information regarding outstanding balances.
  • Verified accuracy of accounts payable payments, resulting in Number% reduction in payment errors and check reissues.
  • Created improved filing system to maintain secure client data.

Medical Billing Specialist

RBM
05.2017 - 11.2019
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Posted and adjusted payments from insurance companies.
  • Communicated effectively and extensively with other departments to resolve claims issues.
  • Located errors and promptly refiled rejected claims.

Billing Insurnace

Mtn Mgmt
01.2002 - 11.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School -

Sequatchie High School
Dunlap Tn
1987

Skills

  • Collections experience
  • Deadline oriented
  • Data entry proficiency

Timeline

Billing Associate

Ameriteam
01.2020 - Current

Medical Billing Specialist

RBM
05.2017 - 11.2019

Billing Insurnace

Mtn Mgmt
01.2002 - 11.2016

High School -

Sequatchie High School
Angela Sweeney