Angela Swift
Accountant Clerk
FORT WORTH,TX
Summary
Motivated and results-driven Data Analyst, with proven track record in data analytics and process mapping. Identifies business needs and develops valuable solutions to improve accuracy and process optimization. Drives business success with recommendations based on data findings.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Data Analyst and Registrar
Crowley Independent School District
FORT WORTH, United States
08.2022 - Current
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Researched and resolved issues regarding integrity of data flow into databases.
- Documented effective and replicable methods for extracting data and organizing data sources.
- Implemented code solutions to answer analytic questions and test and assess new methods.
- Participated in requirements meetings to understand business needs.
- Post grades to Skyward
- Run annual and quarterly reports
- Registration for new students
Owner/Operator
Swift Financial Solutions LLC
Fort Worth, United States
09.2018 - 08.2022
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed day-to-day business operations.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Maintained up-to-date administrative records to monitor operational conditions.
- Aligned branding initiatives and sales strategies with client goals.
- Delivered comprehensive tax documentation required for accurate individual and corporate returns.
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Checked documents and identifying credentials for all parties.
- Generated reports, uploaded documents into digital storage and prepared client case affidavits.
- Managed digital databases and physical file systems.
- Supported timely and accurate administrative task completion.
- Looked for signs of fraud or coercion and refused notarization.
Guest Service Representative
La Quinta Inn & Suites
FORT WORTH, United States
06.2014 - 07.2018
- Accommodate guest with a resolution to their complaints/concerns
- Communicated with guests looking to file a complaint or a compliment
- Followed up with hotel managers or guest to guarantee a resolution to any issues or concerns
- Answered incoming calls and emails
- Processed refund checks and resolved billing discrepancies
- Created general correspondence.
- Developed a resolution for social media, Better Business Bureau, and written complaints
- Small call center environment
Insurance Representative
Allstate Insurance Co
Irving, TX
10.2012 - 06.2014
- Kept detailed records on individual insurance claims and incorporated into detailed client files.
- Processed [Number] invoices each weeks and mailed documentation to clients.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Performed policy renewal and record retention.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Scanned documents and saved in database to keep records of essential organizational information.
- Produced high-quality communications for internal and external use.
- Provided clerical support, addressing routine and special requirements.
- Completed clerical tasks such as filing, copying and distributing mail.
- Developed correspondence letters, memos and emails.
Education
High School Diploma -
North Central High School
Indianapolis, IN 08.1999 - 06.2002
Associate of Applied Science - Accounting
Tarrant County College District
Fort Worth, TX 08.2019 - 08.2022
Skills
Data quality assurance processes
Oracle Business Intelligence
Data analysis
Spreadsheet management
Multi-line phone proficiency
[40] WPM typing speed
Filing and data archiving
Project Management
Social media knowledge
Sorting and labeling
Invoice Processing
Scheduling
Document review
Excellent Communication
Excel formulas
Word processing
Microsoft Office proficiency
Month-end reports
File and database management
PeopleSoft expert
ADP
Sharepoint
Matrix
QuickBooks
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Data Analyst and Registrar
Crowley Independent School District
08.2022 - Current
Associate of Applied Science - Accounting
Tarrant County College District
08.2019 - 08.2022
Owner/Operator
Swift Financial Solutions LLC
09.2018 - 08.2022
Guest Service Representative
La Quinta Inn & Suites
06.2014 - 07.2018
Insurance Representative
Allstate Insurance Co
10.2012 - 06.2014
High School Diploma -
North Central High School
08.1999 - 06.2002