Skilled and dedicated with experience in coordinating, planning, and supporting daily operational and administrative functions. Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages. Highly competent who can be trusted with even the most confidential projects. Excel in turning disorganized environments into smooth-running operations and overhauling administrative processes to improve accuracy and efficiency.
Hi, I’m
Angela Tafoya
Globe,AZ
Summary
Overview
18
years of professional experience
Work History
Maid To Please Cleaning Service
Owner/Operator
01.2017 - Current
Job overview
- Construction Clean-up, Residential Cleaning, Rental Contract Cleaning, Before/After party Cleaning, Seasonal Cleaning, Holiday set-up/take down
Holiday Hills Mobile Home Community
Property Manager
04.2019 - 11.2019
Job overview
- Process new tenant applications, Resolve tenant issues and complaints, Oversee maintenance work orders and construction, Daily upkeep of property, Process rent payments, Inquires about late rent payments and assist in handling eviction issues, Distribute and collect leases and ensure all required legal documents are signed, Address and resolve questions, requests, and complaints from tenants, Attend to necessary repairs and maintenance, Hire maintenance techs
La Casita East
Waitress/Cashier
04.2018 - 04.2019
Job overview
- Server, Cashier, Bussing, Customer Service, Scheduling
Maid To Please Cleaning Services
Owner/Operator
03.2017 - 04.2018
Job overview
- Construction Clean-up, Commercial Cleaning, Rental Clean-up, Residential Cleaning, Before/After party clean-up
Americas Best Value Inn
General Manager
12.2015 - 03.2017
Job overview
- Live in manager, Managed a 63 unit motel, Managed 10 employees, Payroll, scheduling, AP/AR, Marketing/Advertising both personal and web, Contracting, Banking
Horne Motor Company
Sales Consultant
01.2013 - 12.2015
Job overview
- Sold new and/or used cars, Showing cars to people who visited the dealership and explaining the characteristic of various models, Apprise car shoppers of warranties and financing options
Heritager Health Care Center
Marketing/Admissions Director
02.2011 - 01.2013
Job overview
- In charge of the admission process at nursing home, Responsible for providing support for admission request, Inform prospective nursing home residents of their responsibilities, rights, and benefits, Provide information on financial issues, contract procedures, facilities, and existing programs, Present organizational offerings to individuals or groups of people to help increase admissions, follow strict privacy procedures in all tasks, and explain confidentiality agreements, Collect data, analyze admission forms, and help with tour tasks, Create new admission materials for marketing, prepare training activities, and make presentations during training, Participate in meetings to suggest changes in strategies related to admissions and recruitment
White Mountain Counsenling
Office Manager/Administrative Assistant
03.2006 - 02.2011
Job overview
- Responsible for the financial performance of the revenue cycle, Supervision of patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting, Coordination of the day to day operations of the practice, Promoting excellent customer service by all levels of the staff, Developed, implemented, and maintained office policies and procedures, Interview, hire, and train a productive medical office team and conduct performance reviews, Maintain and manages all filing and organizational systems for the practice, Ensure patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences, Ensure regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations, Coordinate staff meetings for administrative and clinical staff, Coordinate logistics for internal and external meetings and conferences, Ensures staffing is appropriate for day to day operations, Assist in special projects, Assist in recruiting clinicians
Education
Northland Pioneer College Show Low, AZ
Some College from Substance Abuse, medical terminology
05.2007
University Overview
Miami High School Miami, AZ
High school diploma
05.1990
University Overview
Skills
- Marketing
- Microsoft Word
- Management
- HIPAA
- Addiction counseling
- Logistics
- Commercial cleaning
- Medical billing
- Bussing
- Dementia care
- Communication skills
- Presentation skills
- Alzheimer's care
- Employment & labor law
- EMR systems
- Cashiering
- Residential cleaning
- Filing
- Office manager experience
- Payroll
- Data collection
- Insurance verification
- Medical office experience
- Medical collection
- Microsoft Excel
- Cleaning
- Data entry
- Interviewing
- OSHA
- Sales
- Medical scheduling
- Accounts payable
- Medical records
- Maintenance
- Property management
- Dealership experience
- Construction
- Serving
- Accounting
- Administrative experience
- Customer service
- Medical terminology
- Supervising experience
- CPT Coding
Timeline
Property Manager
Holiday Hills Mobile Home Community
04.2019 - 11.2019
Waitress/Cashier
La Casita East
04.2018 - 04.2019
Owner/Operator
Maid To Please Cleaning Services
03.2017 - 04.2018
Owner/Operator
Maid To Please Cleaning Service
01.2017 - Current
General Manager
Americas Best Value Inn
12.2015 - 03.2017
Sales Consultant
Horne Motor Company
01.2013 - 12.2015
Marketing/Admissions Director
Heritager Health Care Center
02.2011 - 01.2013
Office Manager/Administrative Assistant
White Mountain Counsenling
03.2006 - 02.2011
Northland Pioneer College
Some College from Substance Abuse, medical terminology
Miami High School
High school diploma
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