Summary
Overview
Work History
Education
Skills
Timeline
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ANGELA TAYLOR

Hickory,USA

Summary

Operations Executive with 15+ years leading high-performance manufacturing and supply chain operations across automotive and plastics industries. Proven track record of driving profitability, optimizing complex ERP systems, leading digital transformation, and sustaining operational excellence through Lean, Six Sigma, and data analytics. Known for delivering on-time results in high-stakes, regulated environments with zero safety incidents and 100% OTD performance.

Overview

20
20
years of professional experience

Work History

Operations Manager

Poppelmann Plastics USA
Claremont, NC
05.2019 - 05.2025
  • Directed full-scope operations for materials planning, production scheduling, logistics, and warehousing—including oversight of a 150,000 sq. ft. offsite distribution center. Managed cross-functional teams across multiple facilities to optimize efficiency, scale capacity, and ensure operational excellence.
  • Warehouse Optimization & Labor Efficiency: Reduced headcount at a 150,000 sq. ft. offsite warehouse from 28 to 12 employees while doubling throughput and sales volume, achieving a 57% increase in labor productivity through workflow redesign, cross-training, and warehouse automation.
  • Strategic Capacity Expansion: Scaled production from 10 to 16 injection molding machines over three years, increasing output by 60% while maintaining 100% on-time delivery for U.S.-manufactured products representing 85% of total company revenue.
  • Lean Manufacturing Transformation: Led Lean initiatives across two divisions managing $14M in annual revenue, reducing downtime by 30%, cutting scrap rates, and embedding continuous improvement practices into daily operations.
  • ERP Implementation & Inventory Control: Championed Microsoft Navision 2016 ERP setup and automation, boosting real-time inventory accuracy to 94%, enhancing material traceability, and aligning plant and warehouse workflows.
  • Safety & Compliance Leadership: Sustained a 6-year zero-lost-time incident record by embedding safety protocols into daily routines, conducting regular audits, and fostering a proactive, accountability-driven safety culture.
  • Regulatory & Quality Compliance: Partnered with IT and Quality to achieve 100% compliance with ISO 15001, VDA 6.3, and TISAX standards—passing all audits with zero major findings and supporting customer trust.
  • Logistics & Freight Optimization: Cut transportation and freight costs by 20% through vendor renegotiations and shipment consolidation, resulting in improved margins and greater delivery reliability.
  • Inventory Accuracy & Control: Achieved 98% inventory accuracy by deploying barcode scanning, enforcing disciplined cycle count procedures, and eliminating reconciliation gaps across multiple shifts.
  • Production Changeover Efficiency: Reduced changeover times by 50% using SMED techniques, enabling agile mold swaps and faster fulfillment of low-volume, high-mix customer orders.
  • Customer Delivery Performance: Maintained 100% on-time, in-full (OTIF) delivery across all key accounts over six consecutive years, supporting Tier 1 automotive and other commodities.
  • Tooling & Maintenance Strategy: Launched an in-house spare parts tracking program which reduced unplanned downtime by 45%.
  • Leadership Development: Built and mentored a high-performing operations team, promoting three frontline leaders into supervisory roles and improving bench strength across production, planning, and logistics.

ERP Administrator

Wilbert Plastic Services
Belmont, NC
09.2014 - 05.2019
  • Led end-to-end deployment of the IQMS ERP system across two manufacturing facilities, streamlining cross-functional workflows and significantly improving operational efficiency.
  • Oversaw enterprise-wide ERP administration spanning seven manufacturing plants, a corporate headquarters, and an engineering center—ensuring system integrity, performance, and alignment across all business units.
  • Designed and delivered comprehensive ERP training and support programs, driving 95%+ user adoption and enabling consistent, data-driven decision-making across operations.
  • Enhanced master scheduling and inventory control processes, resulting in increased production stability, reduced material shortages, and improved on-time delivery.
  • Partnered with Tier 1 automotive customers to successfully implement In Line Vehicle Sequencing (ILVS) and 'Earn a Label' requirements, ensuring full compliance with customer protocols and supporting seamless just-in-time delivery performance.

Data Management

Wilbert Plastics
Belmont, NC
01.2013 - 09.2014
  • Led cross-functional data governance for supplier, customer, BOM, and part number setup within the ERP system, ensuring 100% data integrity to support manufacturing and supply chain operations.
  • Directed a team responsible for the review, approval, and entry of all system-related data, achieving and sustaining 100% accuracy across master data records.
  • Collaborated with engineering and quality departments to ensure all parts met system and regulatory requirements prior to launch, supporting on-time product introductions.
  • Developed and enforced standardized data validation protocols that reduced ERP-related transaction errors by over 90%.
  • Streamlined part setup workflows, reducing approval cycle time by 40% and accelerating time-to-production.
  • Played a key role in preparing ERP data for internal and external audits, resulting in zero findings related to system data integrity.

Materials Manager

Wilbert Plastics
Belmont, NC
09.2005 - 01.2013
  • Optimized inventory and procurement using Syteline ERP, improving cost control and material flow.
  • Executed four warehouse relocations within 3 years with zero customer disruption.
  • Supported successful completion of all site-level automotive compliance audits.
  • Reduced past due shipments by 92% in White Bear Lake, MN.
  • Orchestrated launch of 126 tools in Forest City, NC, ensuring efficiency and readiness.
  • Directed cycle counts and physical inventories across sites to support financial accuracy.
  • Implemented a just-in-time (JIT) replenishment system, reducing material holding costs by 25% and warehouse space requirements by 35%.
  • Decreased lead times by 40% through strategic supplier consolidation and negotiated long-term contracts.
  • Reorganized material flow on the production floor, cutting handling time by 20% and improving throughput.
  • Implemented full traceability system for raw materials in regulated production, ensuring 100% audit compliance.
  • Developed contingency plans and qualified secondary suppliers for critical materials, mitigating risk during global supply chain disruptions.

Education

Bachelor of Science - Business Administration

Kennedy Western University
Online

Skills

  • Strategic & Operational Leadership: P&L Management ERP Optimization (IQMS, Syteline) Cross-Functional Team Leadership Supply Chain & Inventory Strategy Multi-Site Operations Regulatory Compliance (ISO, TISAX, VDA)
    Process & Continuous Improvement: Lean Manufacturing Six Sigma Tools Process Automation Root Cause Analysis (RCA) KPI Development Waste Reduction
    Data & Digital Transformation: ERP Systems Admin (7 Sites) Master Data Management Power BI (if used) Data Analytics for Decision-Making System Integration Change Management
    People & Performance: Safety Culture Leadership Employee Development Conflict Resolution Stakeholder Communication Training Programs

Timeline

Operations Manager

Poppelmann Plastics USA
05.2019 - 05.2025

ERP Administrator

Wilbert Plastic Services
09.2014 - 05.2019

Data Management

Wilbert Plastics
01.2013 - 09.2014

Materials Manager

Wilbert Plastics
09.2005 - 01.2013

Bachelor of Science - Business Administration

Kennedy Western University

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