Angela Ter-Nersesyan
Panorama City,California
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Administrator
California Eye Center Optometry
Van Nuys , CA
05.2022 - Current
- Answered incoming calls and responded to customer inquiries.
- Maintained filing system for important documents such as contracts and invoices.
- Assisted patients in scheduling appointments with providers and other staff members.
- Provided administrative support to clinical staff by entering patient information into the electronic health record system.
- Maintained patient confidentiality when communicating with other departments or outside organizations.
Store Associate
Mum & Mini
Van Nuys , CA
06.2022 - 04.2023
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Processed returns and exchanges according to company policy.
Kids Activities Team Member
Nest Indoor Playground
Van Nuys , CA
04.2021 - 06.2022
- Assisted in the set-up of activities for children, such as arts and crafts projects.
- Organized and coordinated all aspects of successful private parties, including venue selection, catering, decorations, music, entertainment and activities.
- Developed comprehensive project plans with milestones and deadlines for each event.
- Answered incoming calls and responded to customer inquiries.
- Managed office supplies inventory and placed orders when necessary.
Education
Bachelor of Science - Biological And Physical Sciences
University of California, Irvine
Irvine, CA06-2027
High School Diploma -
Ulysses S. Grant Senior High School
Van Nuys, CA06-2023
Skills
- Customer Service
- Employee Supervision
- New Hire Onboarding
- Information Management
- Schedule Coordination
- Supplies Ordering
- Events Coordination
- Staff Management
- Office Administration
- Scheduling
- Decision-Making
- Strategic Planning
- Attention to Detail
Languages
English
Professional
Armenian
Professional
Timeline
Store Associate
Mum & Mini
06.2022 - 04.2023
Administrator
California Eye Center Optometry
05.2022 - Current
Kids Activities Team Member
Nest Indoor Playground
04.2021 - 06.2022
Bachelor of Science - Biological And Physical Sciences
University of California, Irvine
High School Diploma -
Ulysses S. Grant Senior High School
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