Angela Thomas
Summary
Highly motivated, detail-oriented Nurse Manager that is self-driven with excellent communication skills. Takes great pride in forming relationships with team members and treating everyone with respect. Creative individual that strives on professional challenges with the desire to evolve in leadership by using the knowledge and experience gained throughout my nursing career. Desire to make a difference and impact others within a reputable organization
Overview
33
33
years of professional experience
Work History
Clinical Nursing Instructor
Edgewood College
03.2022 - Current
- Deliver information and valuable instructions to students during clinical rotations on Neurology-Medical/Surgical Unit at UnityPoint Health Meriter Hospital.
- Maintain open lines of communication with students, offering support and guidance throughout their educational journey.
- Develop and create clinical assignments to assess student skills.
- Orient and provide instruction to students during clinical rotations.
- Serve as a role model for professional behavior and ethical decision-making in the clinical environment.
- Continually seek opportunities for professional development, staying current with best practices in nursing education and integrating new knowledge into classroom instruction.
- Coordinate with clinicians to develop and coordinate student assignments.
- Evaluate student performance in clinical settings, providing constructive feedback for improvement and growth.
- Emphasize the importance of patient-centered care by modeling empathetic communication techniques during instruction.
Nurse Manager-Neurology-Medical/Surgical Unit
UnityPoint Health Meriter Hospital
11.2018 - Current
- Lead staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conduct performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Train new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Manage budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Collaborate with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Manage staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Develop and implement quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Ensure regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Serve as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Investigate and independently resolve complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Improve patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Promote a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
- Proactively assist RNs and CNAs on the unit with patient cares when needed in order to be a team player and to maintain clinical proficiency.
- Quickly respond to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Lead teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Worked with leaders, construction team and staff during two unit expansions, from 18-30 bed unit and currently a 45 bed unit.
- Foster healthy and positive working relationships within entire interdisciplinary team.
COVID-19 RN
UW Health
01.2022 - 06.2022
- Temporary position to assist during the pandemic.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Administered medications via intramuscular injections and monitored responses.
RN Health-line
UW Health
10.2020 - 01.2021
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
Assistant Nurse Manager Intermediate/Oncology
UnityPoint Health Meriter Hospital
01.2018 - 11.2018
- Assisted Nurse Manager with daily responsibilities of a 24/7 Intermediate/Oncology and Neurology-Medical/Surgical unit.
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Participated in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels.
- Communicated with members of medical staff and department heads during weekly update meetings.
RN-Urgent Care, Pediatrics and Internal Medicine
Mercy Clinic East
05.2000 - 12.2000
- Made appointments and collaborated with physicians.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Provided emotional support to patients and their families.
- Triage phone calls and educated patients, families and caregivers on diagnosis and prognosis, treatment options and management.
Medical Assistant
Mercy Clinic East
05.1991 - 05.2000
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Master of Science - Nursing Administration
Edgewood College
Madison, WI12.2014
Bachelor of Science - Nursing
Saint Anthony College of Nursing
Rockford, IL12.1999
Associate of Science - Medical Assistant
Blackhawk Technical College
Janesville, WI05.1991
Skills
- Interprofessional Collaboration
- Clinical assessment
- Teaching strategies
- Quality Improvement
- Staff Supervision
- Critical Thinking
- Department management
- Staff Leadership
- Hiring and Terminations
- Conflict Management
- Staff Development
- Performance Improvement
- Staff Coaching and Mentoring
- Strong Clinical Judgment
- Budget Management
Leadership
BLS Instructor, N95 and PAPR Fit Tester 2/2020-present
NIHSS Certification 2019-present
Member of the Antibiotic-Infection Prevention Workgroup 06/2019-present
Member of the Emergency Preparedness Workgroup 06/2019-present
Member of the Stroke Workgroup 2018-present
Charge Nurse 2006-2018
Practice Council Co-Chair 01/2016-07/2016
Diabetes Resource Unit Champion 6/2016-2018
Preceptor for UW Madison, Edgewood College and UW Oshkosh Nursing Students 2006-2017
Unit Council Member 2012-2014 and 2018-present
Timeline
Clinical Nursing Instructor
Edgewood College
03.2022 - Current
COVID-19 RN
UW Health
01.2022 - 06.2022
RN Health-line
UW Health
10.2020 - 01.2021
Nurse Manager-Neurology-Medical/Surgical Unit
UnityPoint Health Meriter Hospital
11.2018 - Current
Assistant Nurse Manager Intermediate/Oncology
UnityPoint Health Meriter Hospital
01.2018 - 11.2018
RN-Urgent Care, Pediatrics and Internal Medicine
Mercy Clinic East
05.2000 - 12.2000
Medical Assistant
Mercy Clinic East
05.1991 - 05.2000
Master of Science - Nursing Administration
Edgewood College
Bachelor of Science - Nursing
Saint Anthony College of Nursing
Associate of Science - Medical Assistant
Blackhawk Technical College
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