Angela Thomas
FedEx
Carnegie,PA
24
years of professional experience
Meticulous professional with over 4 years of relevant accounting experience and strong payroll support expertise. Skilled in payroll processing, benefits administration, and financial record maintenance using ADP, Excel, and SAP. Demonstrates exceptional attention to detail and effective communication in fast-paced, deadline-driven environments.
Work History
Accounts Payable Specialist/ Analyst
10 Months- Administered pay cycles and generated checks ensuring timely and accurate payroll processing
- Maintained communication with multiple departments to reconcile accounts and resolve discrepancies
- Managed high volumes of emails, directing inquiries to appropriate departments to support workflow
- Recorded and distributed Special Handling checks to meet specific payment requirements
- Fedex Ground
Revenue Agent | Credit and Collections
3 Years 11 Months- Generated and distributed detailed weekly/monthly reports using Power BI and SAP to enhance financial communication
- Sent high volumes of invoices daily via email, supporting efficient accounts receivable and collections processes
- Directed clients to appropriate personnel for account inquiries, improving customer service and issue resolution
- Handled large multi-account credit card payments with accuracy and timeliness
- Provided full on-call support for the Collections team, ensuring timely resolution of account issues
- Monitored and responded to Collections Department voicemails, maintaining workflow efficiency
Revenue Agent | Credit and Collections
2 Years- Provided comprehensive support for Collections team, managing account inquiries and payment processing
- Utilized Power BI and SAP daily to create and distribute Excel reports to clients
- Managed invoice distribution and multi-account credit card payments
- Directed clients to appropriate departments and maintained communication channels
Accounts Payable Specialist
1 Year 4 Months- Reviewed invoices for proper documentation and approval, ensuring compliance prior to processing
- Maintained accurate vendor files to expedite payment processing and reduce delays
- Researched and resolved invoice discrepancies to minimize payment errors
- Communicated with vendors regarding payment status and inquiries to foster strong relationships
- Scheduled and prepared checks to ensure timely vendor payments
- Entered and uploaded invoices into accounting software accurately and promptly
Accounts Payable Specialist
1 Year 4 Months- Maintained up-to-date vendor files to facilitate efficient payment processing
- Reviewed and approved invoices ensuring compliance with company policies
- Entered invoices into accounting systems accurately and timely
- Researched and resolved invoice discrepancies to prevent payment delays
- Communicated with vendors regarding payment inquiries and status
- Scheduled and prepared checks to meet payment deadlines
Accounts Receivable Specialist
1 Year- Posted high volume of monthly payments and tracked misapplied payments to ensure accurate account balances
- Conducted research and negotiated charge-back claims to reduce financial losses
- Prepared monthly reports to support financial analysis and decision-making
- Made outbound calls to vendors and customers to resolve account issues and improve collections
- Responded promptly to inbound inquiries regarding accounts and payments
- Sent invoices via mail, email, and online platforms to expedite payment cycles
Accounts Receivable Specialist
1 Year- Posted high volume of monthly payments, performed research, tracked misapplied payments, and prepared monthly reporting to ensure accurate accounts
- Made outbound calls to vendors and customers to discuss and resolve account needs, improving collections
- Responded to inbound inquiries regarding accounts and payments, providing timely and accurate information
- Sent invoices via mail, email, or online means to expedite payment cycles
- Researched and negotiated charge-back claims, reducing financial losses
Center Manager
3 Years 10 Months- Managed large cash amounts with strict adherence to security protocols
- Promoted positive customer experience through daily supervision and service
- Processed check cashing and MoneyGram transactions accurately and securely
- Maintained an organized, safe, and clean facility to maximize productivity and satisfaction
Center Manager
3 Years 10 Months- Promoted positive customer experience through day-to-day supervision and management, increasing customer satisfaction
- Processed check cashing transactions efficiently to support customer needs
- Sent and received MoneyGram transactions, ensuring secure and accurate money transfers
- Managed large amounts of cash, maintaining strict adherence to security protocols
- Maintained an organized, safe, and clean facility to keep productivity high and maximize customer satisfaction
Assistant Store Manager
3 Years 2 Months- Created staff schedules and delegated assignments to meet service and coverage goals
- Reconciled daily sales transactions to ensure accurate revenue logging
- Managed opening and closing procedures, recommending process improvements
- Monitored security and handled incidents per policy to maintain safety
- Delivered excellent customer service to maximize sales and minimize shrinkage
Assistant Store Manager
3 Years 2 Months- Created schedules and delegated assignments to meet coverage and service goals, optimizing staff productivity
- Managed opening and closing procedures and recommended changes to enhance process improvements, increasing operational efficiency
- Reconciled daily sales transactions to balance and log day-to-day revenue, ensuring financial accuracy
- Monitored security and handled incidents per policy, maintaining a safe environment
- Maximized sales and minimized shrinkage through excellent customer service, supporting store profitability
Customer Account Executive
1 Year 6 Months- Answered incoming calls from customers and assisted with billing questions and repair issues.
- Sold cable, internet, and phone services.
Customer Account Executive
1 Year 6 Months- Answered incoming calls from customers and assisted with billing questions and repair issues, resolving concerns efficiently
- Sold cable, internet, and phone services, contributing to revenue growth
Store Manager
5 Years- Oversaw hiring and training of employees to build an effective team
- Managed loss prevention and payroll to ensure operational integrity
- Delivered excellent customer service while achieving company goals
- Maintained focus on operational efficiency and employee development
Store Manager
5 Years- Oversaw hiring and training of employees, building a skilled and effective team
- Provided excellent customer service while achieving personal and company goals, driving sales performance
- Managed loss prevention and payroll, ensuring operational integrity
- Performed watch repairs, enhancing customer satisfaction and retention
Education
Molecular Biology (Some college)
Molecular Biology / Biotechnology
Diploma (High School Diploma)
Associate's degree
Skills
Payment processing
Entry verification
Data inputting
Vendor relations
Invoice processing
Account reconciliation
Quickbooks
Accounts payable auditing
Expense tracking
Bank reconciliations
Timeline
Accounts Payable Specialist/ Analyst
FedEx
10.2025 - CurrentRead More
Revenue Agent | Credit and Collections
FedEx Services
11.2021 - 10.2025Read More
Revenue Agent | Credit and Collections
FedEx Services
11.2021 - 11.2023Read More
Accounts Payable Specialist
FedEx Office / Ground Headquarters
04.2019 - 08.2020Read More
Accounts Payable Specialist
FedEx Office / Ground Headquarters
04.2019 - 08.2020Read More
Accounts Receivable Specialist
Vision Business Products
03.2018 - 03.2019Read More
Accounts Receivable Specialist
Vision Business Products
03.2018 - 03.2019Read More
Center Manager
ACE Cash Express
05.2014 - 03.2018Read More
Center Manager
ACE Cash Express
05.2014 - 03.2018Read More
Assistant Store Manager
Family Dollar Stores, Inc
08.2010 - 10.2013Read More
Assistant Store Manager
Family Dollar Stores, Inc
08.2010 - 10.2013Read More
Customer Account Executive
Comcast
10.2007 - 04.2009Read More
Customer Account Executive
Comcast
10.2007 - 04.2009Read More
Store Manager
Dakota Watch Company
10.2002 - 10.2007Read More
Store Manager
Dakota Watch Company
10.2002 - 10.2007Read More
Associate's degree
Read More
Mt. Lebanon High School
Diploma (High School Diploma)
Read More
Clarion University of Pennsylvania
Molecular Biology / Biotechnology
Read More
Clarion University of Pennsylvania
Molecular Biology (Some college)
Read More