Angela Thompson
Edgewood,MD
Overview
12
12
years of professional experience
Work History
Substitute Teacher and School Support Manager
Celebree Learning Center
03.2019 - 01.2024
- Monitored student progress and provided feedback to students, parents and school administrators.
- Participated in professional development opportunities to stay current on educational trends and research-based teaching strategies for continuous improvement in practice.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Monitored student behavior and administered discipline as needed.
- Documented student progress and provided regular updates to parents.
- Supervised lunchroom and recess activities.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Monitored student performance and provided feedback to inform instruction.
- Developed lesson plans to align with grade-level standards and objectives.
- Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
- Utilized variety of instructional strategies to meet individual student needs.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
- Implemented classroom management techniques to maintain positive learning environment.
- Collaborated with other educators to plan and review instruction.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Assisted students in mastering subject material and preparing for tests.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Collaborated with colleagues to develop innovative approaches to teaching.
- Developed and implemented engaging lesson plans to accommodate varied student learning styles.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
Manager
SUBWAY®Restaurants
06.2012 - 07.2017
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Improved marketing to attract new customers and promote business.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
High School Diploma - General Studies
Northern Senior High School
Baltimore, MD06.1998
Skills
- Differentiated Instruction
- Staff Collaboration
- Instructional technology
- Organizational abilities
- Group Instruction
- Activity management
- Classroom and Activity Supervision
- Language Arts Instruction
- Behavior Modeling
- Lesson implementation
- Lesson Plan Implementation
- Video Conferencing
- Assessment administration
- Classroom Organization
- Material Distribution
- Multi-Subject Instruction
- Classroom Management
- Relationship building and management
- Special Education
- Discussion Facilitation
- Safety awareness
- Lesson Plan Development
- Shared governance
- Instructional Strategies
- Adaptable
- Health and Safety Knowledge
- Lesson Planning
- Student Progress Reporting
- Creativity in Teaching
- Relationship Building
- Organization and Planning
- Decision-Making
- Group and individual instruction
- Behavior Management
- Parent Communication
- Compliance
- Documentation And Reporting
- Proficient in Software
- Enforcing Classroom Rules
- Student Needs Assessments
- Teaching Life Skills
- Student Engagement
- Creative Thinking
- Activity Planning
- MS Office
- Mathematics Instruction
- Art and music instruction
- Complex Problem-Solving
- Positive Reinforcement
- Sound Judgment
- Verbal and written communication
- Records Management
Affiliations
- Society of Human Resource Management
Languages
English
Professional Working
Timeline
Substitute Teacher and School Support Manager
Celebree Learning Center
03.2019 - 01.2024
Manager
SUBWAY®Restaurants
06.2012 - 07.2017
High School Diploma - General Studies
Northern Senior High School