Angela Thornton
Chatom,AL
Summary
Seeking a position as Case Management Coordinator that allows me to use my vast experiences and affords me the opportunity to expand my skills and knowledge in the healthcare while helping ensure qualified patients get the appropriate health care. Utilizing strong critical thinking and decision making skills, with experience in connecting and educating patients, community and healthcare providers.
Overview
21
21
years of professional experience
Work History
Owner, Director
Hometown Hospice
2015.07 - 2024.02
- *Day to Day management of Hospice team in performance of their duties including admission, discharge, transfer and ensured high level of service was consistently provided to patients.
- * Communicated tactfully, verbally and in writing with managers, nurses, community liaison, social workers and vendors to resolve problems and negotiate resolutions
- * Ensured appropriate patient and care data was collected in the EMR at a level to satisfy regulatory and billing requirements.
- * Performed all HR duties
Area Director of Sales
Gentiva Home Health And Hospice
2011.12 - 2015.07
- Traveled with team members to coach, train and develop relationships with customers and providers while identifying opportunities of strength and development and implementing territory plans .
- Responsible for developing and maintaining professional business relationships with key stakeholders to include; hospitals, physicians, post-acute care, assisted livings and other healthcare facilities.
- Worked with internal stakeholders throughout the organization including partnering with marketing, patient care, clinical and compliance to execute program strategies.
Area Director of Sales
Aseracare Home Health And Hospice
2003.04 - 2011.12
- Using critical care judgement and problem solving skills to provide excellent patient care.
- Recruited and hired top talent into the organization, and provided coaching, education and continued development for the team .
- Closely collaborated with team and professional healthcare partners to ensure positive patient outcomes.
- Worked with Medical Director on development of physician peer-to-peer relationships within the community.
- Coordinated hospice admissions, review patient referrals, discuss hospice care options with patients, families and healthcare providers
Education
Bachelor of Science - Sociology And Pre Healthcare Professional Studies
University of South Alabama
Mobile, ALSkills
- Excellent critical judgement and problem solving
- Autonomy in patient management and documentation
- Skilled staff management and coordination of care
- Compassionate patient/family Care
- Great negotiation and collaborating skills with providers
- Motivational and coaching abilities
Timeline
Owner, Director
Hometown Hospice
2015.07 - 2024.02
Area Director of Sales
Gentiva Home Health And Hospice
2011.12 - 2015.07
Area Director of Sales
Aseracare Home Health And Hospice
2003.04 - 2011.12
Bachelor of Science - Sociology And Pre Healthcare Professional Studies
University of South Alabama
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