Angela Tiscareno
Walnut Creek,CA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic individual experienced in analyzing issues and finding effective solutions. Offering engaging and pleasant personality with expertise building relationships. Approach each day and unique challenges with enthusiasm, patience and humor.
Overview
12
12
years of professional experience
Work History
Par Tech 2
Sutter East Bay Medical Foundation
11.2018 - Current
- Assisted in managing qcn PAR changes.
- Maintained receiving rooms and clinical put away across 10 clinics.
- Assisted product conversions.
- Oversees storeroom inventories across 10 clinics
- Rotates stock, manages expiration dates, de-cases supplies, stocks shelves and arranges for product returns when necessary.
- • Checks packing slips ensuring accurate deliveries. Notifies buyer/vendor of any discrepancies.
- • Enforces neat and orderly storage and control of inventory at all times by 5's standards
- • Communicates status of backordered items to appropriate department personnel.
- Organized work to meet demanding production goals.
- Maintained compliance with regulatory standards and safety requirements.
Clinic Manager
Massage Envy Dba Dontot Enterprises
06.2011 - 11.2018
- Hired, trained and supervised employees to maintain team of high performers.
- Provided direct supervision, ongoing staff development and continuing education to employees.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Enforced adherence with relevant laws and regulations to maintain compliance.
- Monitored number of clients and wait times to create efficient flow from check-in to check-out.
- Monitored duties assigned to personnel to promote high levels of massage therapy and sales efficiency.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Created and implemented policies to improve operational efficiency and client care quality.
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
- Developed and implemented team building activities to foster collaboration and improve employee morale.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and client satisfaction.
- Analyzed and reported membership, gift card, and take home product sales to identify areas of improvement and facilitate decision-making.
Education
Associate of Science - Criminal Justice
ITT Technical Institute
Concord, Ca06.2012
High School Diploma -
Pittsburg High School
Pittsburg, CA06.2005
Skills
- Strategic Planning
- Staff Management
- Decision Making
- Time Management
- Performance Management
- Conflict Resolution
- Order Management
- Operations
- Verbal and Written Communication
- Resolution-Oriented
- Positive and Upbeat
- Attention to Detail
- Flexible and Adaptable
Timeline
Par Tech 2
Sutter East Bay Medical Foundation
11.2018 - Current
Clinic Manager
Massage Envy Dba Dontot Enterprises
06.2011 - 11.2018
Associate of Science - Criminal Justice
ITT Technical Institute
High School Diploma -
Pittsburg High School