Angela Torreblanca
Shelton,CT
Summary
Reliable, caring Certified Nursing Assistant with 5+ years of experience caring for elderly and vulnerable adults. Ready collaborator who builds positive relationships with RNs,LPNs,hospitalists, and other members of the healthcare team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Shady Knoll Health Center
03.2022 - 09.2023
- Assisted patients with daily living activities to promote independence and enhance quality of care.
- Monitored vital signs and documented changes in patient conditions for healthcare team review.
- Collaborated with nursing staff to implement individualized care plans tailored to patient needs.
- Maintained cleanliness and organization of patient rooms, ensuring a safe environment for residents.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
- Supported needs of [ 13]+ residents under long-term care.
Certified Nursing Assistant
Apple Rehab
01.2019 - 02.2021
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
- Supported needs of [10]+ residents under long-term care.
Food Counter Attendant/Food Server
Frank Pepe Pizzeria Napoletana
04.2016 - 03.2020
- Managed cash register operations, accurately processing customer transactions and handling payments.
- Collaborated with team members to optimize workflow during peak service hours.
- Trained new staff on operational procedures and best practices for food safety.
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
- Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
- Managed multiple tasks in high-volume environment.
- Maintained a clean and organized workspace, ensuring a positive experience for customers.
- Reconciled cash drawer and corrected any errors.
- Supported catering orders, coordinating with kitchen staff to ensure timely preparation and delivery.
- Cleaned and maintained dining area and condiment stations.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Processed sales transactions using POS system.
- Consistently met or exceeded performance goals related to speed of service, order accuracy, and customer satisfaction ratings.
- Provided nutritional information to customers, enhancing their dining experience.
- Monitored and replenished condiment stations to ensure availability for customers.
- Assisted customers with carry-out service.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Private Home Caregiver
Aricare
01.2018 - 02.2019
- Assisted clients with daily living activities, ensuring comfort and safety.
- Communicated effectively with families regarding care updates and recommendations.
- Provided companionship to enhance emotional well-being of clients.
- Implemented strategies to improve client mobility and independence.
- Demonstrated cultural competency by respecting diverse backgrounds, perspectives, values, and beliefs of clients served in the private home environment.
- Provided essential personal care services such as bathing, grooming, dressing, toileting assistance, ensuring dignity and respect at all times.
- Prepared nutritious meals according to individual dietary requirements while considering preferences for taste and presentation.
- Supported families by offering respite care services during periods of caregiver absence or increased need for assistance.
- Managed household tasks efficiently such as laundry, light housekeeping duties relating to the client''s immediate environment without compromising quality of care provided to the client.
- Maintained clean and organized living spaces for clients'' well-being and peace of mind.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Guided patients to restroom to support bladder and bowel relief requirements.
Server
Pizza Palace Restaurant
07.2014 - 01.2016
- Delivered exceptional customer service to enhance dining experiences and foster repeat business.
- Collaborated with kitchen staff to ensure timely food preparation and quality standards.
- Developed strong relationships with regular patrons, contributing to a welcoming atmosphere and community feel.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Conducted regular checks on table cleanliness and utensil supply, maintaining high standards of hygiene.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Checked guests' identification before serving alcoholic beverages.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Education
High School Diploma -
Shelton High School
Shelton, CT06-2017
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Alzheimer's and dementia care
- Electronic charting
- Patient-focused care
- Transfer techniques
- Calm and level-headed under duress
Certification
- CNA - Certified Nurse Assistant
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Certified Nursing Assistant
Shady Knoll Health Center
03.2022 - 09.2023
Certified Nursing Assistant
Apple Rehab
01.2019 - 02.2021
Private Home Caregiver
Aricare
01.2018 - 02.2019
Food Counter Attendant/Food Server
Frank Pepe Pizzeria Napoletana
04.2016 - 03.2020
Server
Pizza Palace Restaurant
07.2014 - 01.2016
High School Diploma -
Shelton High School