Angela Torres
Summary
Results-oriented professional with strong interpersonal, time management, and problem-solving skills seeking a full-time position. Able to handle professional challenges effectively.
Overview
10
10
years of professional experience
Work History
Customs Trade Coordinator
FedEx
Anchorage, AK
12.2018 - Current
- Ensured timely delivery of shipments through meticulous coordination with carriers and freight forwarders.
- Managed Customs audits, resulting in minimal fines and penalties for noncompliance.
- Resolved complex customs-related issues quickly, minimizing the impact on customer timelines and satisfaction levels.
- Coordinated and monitored the progress of trade operations to ensure timely delivery of goods.
- Resolved discrepancies between customer orders, invoices, and shipment documents.
- Performed quality assurance checks on incoming shipments from vendors or suppliers.
Shift Manager
MRD Inc
Anchorage, AK
06.2014 - 12.2018
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in smoother workflow.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into team.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
High School Diploma -
East High School
Anchorage, AK05.2018
Skills
- Customer Service
- Data Entry
- Time management abilities
- Adaptability and Flexibility
- Microsoft Office
- Problem-solving aptitude
- Multitasking and Organization
- Attention to Detail
- Interpersonal Communication
- Self Motivation
- Active Listening
- Medical terminology
- Customs clearance management
- Import management
Timeline
Customs Trade Coordinator
FedEx
12.2018 - Current
Shift Manager
MRD Inc
06.2014 - 12.2018
High School Diploma -
East High School