Angela Torres
Chesapeake Beach,MD
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Cottage Baker
Self Employed Services
03.2020 - Current
- Implemented efficient baking processes, reducing preparation time while maintaining quality standards.
- Trained and mentored junior bakers in techniques and safety protocols.
- Oversaw daily operations, ensuring compliance with health regulations and maintaining a clean workspace.
- Evaluated customer feedback to adapt products and improve overall satisfaction with baked goods.
- Produced consistently high-quality baked goods for customers.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Created appealing displays to showcase products in bakery.
- Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.
- Increased customer satisfaction with friendly and efficient service.
- Leveraged social media to showcase bakery creations, significantly increasing online engagement and inquiries.
- Processed customer orders and payment transactions.
Volunteer Board Member-Event Planner
Non Profit Organization Beach Buccaneers
10.2016 - 12.2018
- Developed event concepts and themes, aligning with the organizations vision and objectives.
- Coordinated logistics for events, ensuring seamless execution and guest satisfaction.
- Oversaw budget management, tracking expenses to ensure cost-effective planning.
- Led event marketing initiatives, utilizing social media and email campaigns to increase attendance.
- Coordinated schedules and timelines for events.
- Coordinated with participating vendors during event planning.
- Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
- Performed event coordination for larger parties and gatherings.
Means and Ways
McConnell Officers Spouses Club
04.2014 - 10.2015
- Coordinated fundraising events, ensuring seamless execution and participant satisfaction.
- Cultivated relationships with community organizations to enhance collaboration and support.
- Analyzed past fundraising campaigns to identify areas for improvement and growth.
- Collaborated with team members to develop innovative fundraising strategies, maximizing donations.
- Secured significant funds for charity programs by effectively communicating the organization''s mission and goals to donors.
- Boosted donor engagement by organizing and hosting successful fundraising events.
- Attended events to develop professional network of potential donors.
Education
No Degree - Legal Studies
University of Maryland Global Campus
Hyattsville, MD08-2026
Skills
- Attention to detail
- Adaptive and creative
- Quality control
- Visual merchandising
- Team player
- Customer service
- Active listener
- Verbal and written communication
Timeline
Cottage Baker
Self Employed Services
03.2020 - Current
Volunteer Board Member-Event Planner
Non Profit Organization Beach Buccaneers
10.2016 - 12.2018
Means and Ways
McConnell Officers Spouses Club
04.2014 - 10.2015
No Degree - Legal Studies
University of Maryland Global Campus