Angela Tran
Farmers Branch,TX
Overview
4
4
years of professional experience
Work History
Assistant Manager
Hudson House
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, inventory, and budget declining.
- Trained for kitchen and bar as well.
- Hired new staff members
Server
Hudson House
09.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with different POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Receptionist
Bliss Nail Spa
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Host
Silver Fox
- Seating and resetting tables
- Clearing off tables
- Glass polishing
- Answering any questions and making reservations
Host, Expo, Server, Bar Back and Bartender
Tricky Fish
08.2020 - 08.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, menu information, greeting and seating guests upon arrival
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Making sure every plate's presentation is correct and proper garnish for drinks.
Education
High School Diploma -
Berkner High School
Richardson, TXRichland College
Dallas, TXTimeline
Server
Hudson House
09.2021 - Current
Host, Expo, Server, Bar Back and Bartender
Tricky Fish
08.2020 - 08.2021
Assistant Manager
Hudson House
Receptionist
Bliss Nail Spa
Host
Silver Fox
High School Diploma -
Berkner High School
Richland College