Angela Trimble-Mountz
Lubbock,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Skilled business management professional prepared for leadership roles. Brings strong focus on team collaboration, strategic planning, and achieving results. Adept in financial management, operational efficiency, and staff development. Known for reliability, adaptability, and effective communication.
Overview
25
25
years of professional experience
Work History
Business Office Manager
Primrose Retirement Community
01.2024 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office communications by creating clear channels for information sharing and collaboration among team members.
- Improved client satisfaction by developing customer feedback system and addressing concerns promptly and effectively.
- Oversaw recruitment and onboarding process for new employees, ensuring smooth integration into company culture and workflow.
- Standardized document handling procedures to enhance accessibility and retrieval times for critical information.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Enhanced office operations efficiency by streamlining filing systems and digitizing essential records.
- Increased accuracy in financial reporting by implementing robust accounting practices and attention to detail in data entry tasks.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
Administrative Assistant
Frenship ISD
11.2016 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed department budgets and generated financial reports for management review.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted coworkers and staff members with special tasks on daily basis.
Campus Secretary-Crestview Elementary
Frenship ISD
11.2016 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
- Maintained daily report documents, memos and invoices.
- Created and updated records and files to maintain document compliance.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Attendance Clerk
Cooper ISD
08.2009 - 08.2012
- Maintained accurate records of all absences, truancy issues and disciplinary actions.
- Developed exceptional time management, relationship building and organizational skills from working in busy school setting.
- Maintained confidentiality when dealing with sensitive information pertaining to student records and family situations related to absences or tardiness.
- Increased efficiency of daily operations by organizing and maintaining confidential student records.
- Streamlined communication with parents by promptly addressing concerns regarding their child''s attendance.
- Managed high volumes of incoming calls from parents or guardians reporting absences, ensuring proper documentation for each case.
- Aided school administration during emergency drills or actual events by providing accurate attendance information of students and ensuring their safety.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Called parents and guardians to inquire about late or truant students.
- Demonstrated strong attention to detail when verifying and inputting student data, resulting in a reliable reporting system for school administrators.
Shipping Coordinator
Triangle Textiles
08.2000 - 05.2004
- Reviewed paperwork to determine priorities and set schedules.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Negotiated shipping contracts and rates to establish budget friendly agreements.
- Monitored and tracked shipments to determine timely delivery and minimize delays.
- Coordinated international shipments, navigating customs requirements and import/export laws for efficient delivery of goods.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
Education
High School Diploma -
Miami High School
Miami05.1984
Skills
- Spreadsheet Management
- Bookkeeping
- Filing
- Office Administration
- Letter Preparation
- Invoice Processing
- Mail Handling
- Reception Oversight
- Meeting Planning
- Database Management
- Travel Coordination
- Clerical Support
- Scheduling
- Research
- Data Entry
- Appointment Scheduling
- Calendar Management
- Expense Reporting
- Accounting Support
- Customer and Client Relations
- Purchase Orders Organization
- Microsoft Excel
- Professional and Mature
- Substitute Teacher Coordination
- Prioritization
- Office Management
Timeline
Business Office Manager
Primrose Retirement Community
01.2024 - Current
Administrative Assistant
Frenship ISD
11.2016 - Current
Campus Secretary-Crestview Elementary
Frenship ISD
11.2016 - Current
Attendance Clerk
Cooper ISD
08.2009 - 08.2012
Shipping Coordinator
Triangle Textiles
08.2000 - 05.2004
High School Diploma -
Miami High School
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