Angela Tucker
Westland,MI
Summary
A dependable and hard working homemaker, eager to return to the workforce. Proven reliability and skill set with excellent time management and problem solving abilities.
Overview
14
14
years of professional experience
Work History
Homemaker
SAHM
04.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Maintain a clean and safe environment.
- 100% Attendance.
- Ability to multitask multiple projects and preform efficiently.
- Calm under pressure.
- Excellent time management.
- Quick leaner and problem solver.
Server
Leo's Coney Island
03.2018 - 04.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
Head Server/Trainer
Merriman Street Grill
01.2011 - 02.2018
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Stayed up-to-date on menu changes to help customers make food choices.
- Trained staff members on use of POS system.
- Supervised server staff and simultaneously served personal section of tables.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
- Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
- Ensured compliance with health regulations by conducting regular inspections of serving areas and enforcing proper hygiene practices among staff members.
- Conducted meetings with management to discus operational issues and develop ways to improve services.
Education
High School Diploma -
Wayne Memorial High School
Wayne, MI06.2010
Skills
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
- Computer Skills
- Organizational Skills
- Excellent Communication
- Attention to Detail
Interests
- Gardening
- Reading
- Cooking
- Enriching the lives of my 4 children.
- Sports (Football, Baseball and Cheer Mom)
Timeline
Homemaker
SAHM
04.2020 - Current
Server
Leo's Coney Island
03.2018 - 04.2020
Head Server/Trainer
Merriman Street Grill
01.2011 - 02.2018
High School Diploma -
Wayne Memorial High School