Angela Turner
Fort Lauderdale,FL
Summary
Talented Accounts Receivable/Accounts Payable Specialist with over three years' experience in financial services, collections and customer care management across diverse industries. Knowledgeable, analytical and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service. Familiar with generating invoices, handling payments and collecting past-due accounts. Proficient in accurately coding bills and maintaining clear records. Collaborative, reliable, and results-focused. Professional, hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience, and constantly working towards becoming a better employee.
Overview
3
3
years of professional experience
Work History
Accounts Receivable and Collections
Marble Systems Inc
Pompano Beach, FL
08.2023 - 02.2024
- Supports accounting operations by: running software programs such as SAP, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts and notes in customer's accounts
- Responsibilities: Maintain precise records of all incoming payments
- Prepare and send invoices to clients
- Contact clients as needed to ensure payment of outstanding invoices
- Reconcile any irregularities in receipts
- Work collaboratively with accounts payable and other accounting staff to ensure accuracy in finances
- Audit all receipts on a determined schedule to ensure accuracy in accounting
- Generate and deliver reports to different departments as needed
- Actively investigate and resolve irregularities in both incoming and outgoing payments
- Processing accounting receivables and incoming payments in compliance with financial policies and procedures
- Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data
- Preparing bills receivable, invoices and bank deposits
- Day to Day Qualifications: Working knowledge of database and spreadsheet software, such as SAP and Excel
- Relevant experience using modern communication systems, including email and phone systems
- Expert-level experience using productivity tools, such as Microsoft Office Suite
- Strong communication skills and the ability to handle potential tense interactions with clients.
- Solid understanding of basic accounting principles, fair credit practices and collection regulations
- Proven ability to calculate, post and manage accounting figures and financial records.
- Communicated with sales team regarding any changes in client's financial status that may impact their ability to pay outstanding balances.
- Investigated chargebacks, disputes, returns related to accounts receivable issues as needed.
Accounts Receivable/Collections
Interplex Sunbelt
08.2022 - 06.2023
- Collections – responsible for two of the seven plants collections Portfolio $8 million for both entities 60+ clients to include Honda, Whirlpool, etc
- Phone and email collections Weekly reports – Cash flow Created Bi-weekly aging reports, reported status to Plant Management and Finance Management with collection status Research and resolve discrepancies with the customer, internal departments, sales, etc
- Invoicing, 50-100 weekly Other duties as assigned
AR Specialist
Campbell Property Management
01.2021 - 05.2022
- Data entry into computer systems and setting up individual profiles for homeowners and vendors Prepare and submit timely and accurate monthly invoices to clients Post payments Utilize customer service skills to establish, develop, and maintain account relationships Process all charge disputes and billing inquiries Utilize various reports to target aged balances for collection in order to meet and maintain performance goals as set by leadership Setting up initial accounting and start-up procedures and tasks for community take over when new properties were acquired
Education
Associate in Science (AS) in Business Management -
Broward College
High school diploma -
Stranahan High School
Skills
- Systems (Windows, Microsoft, and Apple/MAC)
- Accounting Software – SAP 3, SAP 4, Global Shop, TOPS, Etc
- Excel – Advanced, VLOOKUPS, Pivot Tables, Macro utilization
- GAAP
- Accounts Receivables
- General Ledger Reading and Reconciliation
- Business Management
- Financial Report Interpretation
- Vendor Management Consulting and Phone Etiquette
- Account Management and Customer Service
- Collections and Support Services
- Cash Handling/ Debits and Credits/ ACH Payments/ Wire Transfers
- Typing
- Conflict Management
- Verbal and Written Communication
- Data Entry and Filing
- Attention to Detail
Timeline
Accounts Receivable and Collections
Marble Systems Inc
08.2023 - 02.2024
Accounts Receivable/Collections
Interplex Sunbelt
08.2022 - 06.2023
AR Specialist
Campbell Property Management
01.2021 - 05.2022
Associate in Science (AS) in Business Management -
Broward College
High school diploma -
Stranahan High School
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