ANGELA TURNER
INDIANAPOLIS ,IN
Summary
Seeking remote employment as a retired postal worker with 40 years of experience. Demonstrated expertise in communication and computer skills. Open to learning new systems. Preference for part-time work.
Overview
38
38
years of professional experience
Work History
Address Mgmt. Technician
United States Postal Service (USPS), Alexandria
Indianapolis, IN
04.2005 - 12.2021
- I pulled daily, weekly, monthly, and quarterly reports to check and correct the integrity of the database.
- I was assigned territory in northern Indiana and some offices in Indianapolis, which included over 100 post offices. I assisted these offices on a daily basis.
- Address Mgmt. Systems main objective was to helped make sure the carriers delivery routes were accurate for optimal delivery-{Delivery Point Sequence which are trays that are prepared at the main plant for Delivery Walk Sequence).
- I performed driving audits on carriers, checking for any errors throughout the route. As well as training for carriers on Redbooks, carriers used to input changes and send them into AMS monthly.
Distribution-Replacement-Accountable Clerk
United States Postal Service, USPS
Indianapolis, IN
03.1984 - 04.2005
- Answered customer inquiries via phone and email.
- Performed data entry tasks to update customer accounts records.
- Utilized computer software programs to create reports, labels, forms.
- Verified accuracy of all paperwork prior to submission for processing.
- Answered phones in a courteous manner while providing excellent customer service.
- Entered data into computer systems accurately and efficiently.
- Made sure carriers had all accountable mail-certifies, collection keys, express mail and registered mail/packages and insured mail. This mail required the carrier's signature for accountability.
Education
Associate of Arts - Marketing/Merchandising
The Art Institute of Atlanta
Atlanta, GASkills
- Customer Service
- System Troubleshooting
- Resolving Problems
- Typing/Computer
- Written/Verbal Skills
- Willing to learn
Timeline
Address Mgmt. Technician
United States Postal Service (USPS), Alexandria
04.2005 - 12.2021
Distribution-Replacement-Accountable Clerk
United States Postal Service, USPS
03.1984 - 04.2005
Associate of Arts - Marketing/Merchandising
The Art Institute of Atlanta