Angela Unuigboje
Circle K
Biloxi,GA
26
years of professional experience
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Work History
Cashier
4 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction.
- Maintained a clean and organized checkout area to streamline operations.
- Trained new cashiers on policies, procedures, and best practices for customer service.
Cashier - Operations Manager
10 Years 9 Months- Conducted regular performance evaluations for team members, providing feedback on areas of improvement and recognizing achievements
- Managed inventory levels to ensure optimal stock availability while minimizing carrying costs
- Created employee development programs focused on enhancing technical skills
- Conducted regular audits to ensure compliance with regulatory requirements and industry standards
- Implemented safety protocols that reduced workplace accidents by XX% over a two-year period
- Created employee development programs focused on enhancing technical skills.
Customer Service
1 Year 4 Months- Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
- Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
- Trained new team members on company policies, procedures, and best practices for delivering excellent customer service
Cashier - Assistant Manager
12 Years 7 Months- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Supervised and trained a team of XX employees, providing guidance and support to maximize productivity
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Monitored employee performance through regular evaluations, providing constructive feedback for professional development
Education
General Studies - High School
Skills
Team management
Customer service
Management
Supervising experience
Operations management
Interviewing
Work ethic and integrity
Cash handling
Cash handling and management
Reliability and punctuality
Timeline
Cashier
Circle K
03.2026 - 07.2026Read More
Cashier - Operations Manager
Love's Travel Stop
11.2014 - 08.2025Read More
Customer Service
Hudson Salvage Center
07.2013 - 11.2014Read More
Cashier - Assistant Manager
Pilot Flying J
12.2000 - 07.2013Read More
East Flora High School
General Studies from High School
Read More