Angela Urgel
San Francisco Bay Area,CA
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property Manager
Cornerstone Residential
12.2023 - Current
- Drove revenues by leveraging a deep understanding and analysis of competition, alongside the development of creative marketing programs and leasing strategies.
- Managed and maintained all aspects of overall community budget and finances.
- Ensured timely collection of rents and fees. Followed up on delinquent tenants and coordinated collection procedures.
- Excelled in delivering top-notch customer service and communication to residents and prospects, boosting satisfaction, renewals, revenue, reputation, and profitability.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Maintained facilities through regular maintenance, major repairs, and capital improvement projects.
- Monitored progress of construction and maintenance projects, ensuring timely updates on project status, delays, and schedule changes to relevant stakeholders.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Successfully developed and mentored a high-performing team encompassing leasing, maintenance, and management. Implemented coaching and necessary disciplinary actions to ensure adherence to all policies and procedures.
Assistant Property Manager
Reliant Property Management
10.2020 - 12.2023
- Specialized in luxury lease-ups with experience in new construction.
- Worked collaboratively with property manager. Responsible for day-to-day operations, leasing, marketing and administrative duties.
- Toured property with prospective residents. Provided wealth of information on key features and redirected concerns to close contracts.
- Processed rental applications and lease renewals.
- Recruited new residents through website advertising, marketing and social media.
- Proficient in Real Page property management software.
- Completed market surveys and numerous leasing reports.
- Supervised leasing and maintenance team members.
- Managed resident communications and requests.
VIP Bottle Service Waitress
Saw Entertainment
08.2017 - 03.2020
- Offered VIP bottle service in exclusive nightclub setting. Facilitated payments and ensured club policies.
- Sustained guests' satisfaction by providing professional, friendly and engaging hospitality.
- Maximized sales by maintaining updated product knowledge and worked seamlessly with team members to achieve sales goals.
- Used my likeness to market club promotions through social media posts and outreach.
Real Estate Assistant
Amanda Vanwinkle
01.2015 - 03.2017
- Assisted agent with managing errands, coordinating appointments and travel arrangements.
- Submitted data and updated listings on agent's website, multiple listing service and numerous other advertising platforms.
- Promptly received and forwarded incoming communications to agent.
- Generated leads for sales and rental properties through warm calls and referrals.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Marketing Coordinator
Armada Magazine
06.2010 - 01.2015
- Managed workflow between staff, coordinating documents and creative material distribution.
- Composed daily posts for social media. Monitored industry trends to create new material.
- Planned and executed internal and external marketing events.
- Organized logistics for marketing and proposal strategy meetings.
- Partnered with graphics team to prepare, design, and measure success of campaigns.
Education
High School Diploma -
South Cobb High School
Austell, GA2005
Skills
- Organized and efficient
- Committed team player
- Personable and affable
- Strong problem solving skills
- Proficient in MicroSoft Office
- Effective in written and verbal communication
- Multi-tasking ability
- Able to grasp new concepts quickly and efficiently
- Courteous, professional demeanor
- High energy and outgoing personality
- Problem-Solving
- Attention to Detail
Websites
Accomplishments
- 2021 Leasing Agent of the Year Award
- 2021 Property of the Year Award
- 2022 Customer Service Award
Certification
- 2024 - CA Real Estate License #02226958
- 2018 - GA Real Estate License #386580
Timeline
Property Manager
Cornerstone Residential
12.2023 - Current
Assistant Property Manager
Reliant Property Management
10.2020 - 12.2023
VIP Bottle Service Waitress
Saw Entertainment
08.2017 - 03.2020
Real Estate Assistant
Amanda Vanwinkle
01.2015 - 03.2017
Marketing Coordinator
Armada Magazine
06.2010 - 01.2015
High School Diploma -
South Cobb High School
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