Detail-oriented individual with exceptional communication skills. Demonstrated ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive problem-solving and focus on optimizing processes to support team objectives.
Overview
17
17
years of professional experience
Work History
Client Analyst
HdL Companies
04.2024 - Current
Analyze, strategize, and foster strong client relationships for approximately 100 government jurisdictions throughout the United States
Facilitated meetings and training, recommended other services, and identified and addressed issues associated with transient occupancy taxes for hotels and short-term rentals, utility user tax, and fees recovered
Local Coordinator
World Link Inc.
04.2017 - 06.2024
Company Overview: 10-Month Annual Contract
Recruit local families to host exchange students sponsored by the U.S.
State Department
Administered support to the family and students, providing detailed reports, facilitating relationships with schools, and community outreach for volunteering opportunities
10-Month Annual Contract
Improved communication between host families and exchange students by conducting regular check-ins and providing support.
Executive Secretary
County of Kings – Public Works
12.2018 - 04.2023
Executive support to the Director of Public Works and Division Heads; Roads, Building Maintenance, Parks, Engineering, and Fleet
Facilitated schedules, travel, correspondence, and agenda reports, and organized meetings
Financial processing invoices, purchase orders, and deposits
Human Resources Liaison for all divisions including hiring, background, and Sheriff's deputation before onboarding
Payroll for 90+ employees
Handled correspondence/investigations confidential in nature
Notary Public
Implementation of new policies and procedures
Supported a database and uploaded mandated 1095C employer-provided forms for approximately 1700 Kings County employees and 4 other agencies on health plans from 2015 through 2022
Secretary to the County Administrative Officer
County of Kings – Administration
11.2007 - 12.2018
Executive support to the County Administrative Officer, Assistant CAO, Management Analyst Risk Manager, Workers' compensation, claim for damages, resolve and direct public complaints
Maintain schedules and travel for staff
Correspondence/investigations, staff reports, facilitated meetings, Board of Supervisors meetings
Notary Public
Finance includes processing invoices for payment, purchase orders, and deposits
Analyzed and processed budget details and narratives from 26 departments, from start to finish
Retained database for the mandated 1095C Employer-provided Health forms for approximately 1700 Kings County employees and 4 other agencies on the health plan
Organized several events: Employee Appreciation Barbecue, blood drives, and the San Joaquin Valley Regional Association of California Counties conference
Education
Some College (No Degree) - Administrative Assistance And Secretarial Science
San Joaquin Valley College
Visalia, California
Associate of Arts - Liberal Arts
Lemoore College
Lemoore, CA
Skills
Microsoft Office/365
Budget Analysis
GASB Accounting
Payroll/Peoplesoft
Staff Reports/Agenda
Tact/Discretion
Workers Compensation
Human Resources
Effective Communication
Client Relationship Management
References
Upon Request
Timeline
Client Analyst
HdL Companies
04.2024 - Current
Executive Secretary
County of Kings – Public Works
12.2018 - 04.2023
Local Coordinator
World Link Inc.
04.2017 - 06.2024
Secretary to the County Administrative Officer
County of Kings – Administration
11.2007 - 12.2018
Some College (No Degree) - Administrative Assistance And Secretarial Science